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The Condado Plaza Hotel

4.0 star property
4-star beachfront resort near Condado Beach

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board
Exterior
Coffee shop
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(40 reviews)
  • City view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(98 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 1194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 1072 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.2 out of 10
Good
(58 reviews)
  • City view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(91 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

8.0 out of 10
Very good
(4 reviews)
  • Bay view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 3562 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

About the neighborhood

San Juan

Beachside getaway.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Parque La Ventana al Mar - 10 min walk - 0.6 miles
  • Luis Muñoz Rivera Park - 12 min walk - 0.7 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Distrito T-Mobile - 19 min walk - 1.0 mile

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Revital Coffee - ‬8 min walk
  • ‪Mojito’s - ‬11 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Cafe Caribe - ‬2 min walk

About this property

The Condado Plaza Hotel

4-star beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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The price is $314
May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

How close is The Condado Plaza Hotel to the airport?

The Condado Plaza Hotel is 7 mi (20-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at The Condado Plaza Hotel?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on May 16, 2026 start from $282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Condado Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at The Condado Plaza Hotel.

How close is The Condado Plaza Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Condado Plaza Hotel offer free breakfast?

Free breakfast isn’t provided at The Condado Plaza Hotel, but full breakfast is offered for a fee of between USD 7 and 25 per person. It's available every day from 6 AM to 11:00 AM.

Is there a casino at The Condado Plaza Hotel?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are nearby.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 60.00 (subject to availability).

Is there free parking at The Condado Plaza Hotel?

Free parking is not available at this resort. Self parking is available for USD 25.65 per night, and valet parking for USD 31.22 per night.

Does The Condado Plaza Hotel have a pool?

The Condado Plaza Hotel features 2 outdoor pools and a children's pool.

Does The Condado Plaza Hotel have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location, pool views, and light fare.

Does The Condado Plaza Hotel have a spa?

There are no spa services available at this resort.

How close is The Condado Plaza Hotel to downtown San Juan?

The Condado Plaza Hotel is 2.3 mi away from San Juan.

The Condado Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1047 out of 2253 reviews
Rating 8 - Good. 465 out of 2253 reviews
Rating 6 - Okay. 400 out of 2253 reviews
Rating 4 - Poor. 159 out of 2253 reviews
Rating 2 - Terrible. 182 out of 2253 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Lori, Lewis Center

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

8/10 Good

Maribel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property location with the pool and beach access was great. They could have better staffed the outdoor pool area, the service was slow with only 1 bartender for everyone at pool and beach.
Stayed 4 nights in Mar 2026

2/10 Terrible

Luis

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
This will be the last time I stay there, this place is in needs of repairs and exterminators, found roaches in my room couldn’t sleep cause of that, only one elevator works, last time it was the same. Night supervisor Jose was very helpful and understanding but the whole situation was frustrating!
Stayed 5 nights in Feb 2026

10/10 Excellent

Joy, marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ocean and pool bravo
Stayed 1 night in Jan 2026

10/10 Excellent

Sheila, Grovetown

Stayed 3 nights in Mar 2026

2/10 Terrible

LAURA, Huntsville

Stayed 6 nights in Feb 2026

8/10 Good

Anna J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

8/10 Good

Anna J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. Staff cleaned our room everyday which we appreciated. With the exception of the staff member that checked us in all staff was very friendly. The bartenders were great as well. The view from our room was amazing! The elevators were not working the best. The pool and beach area were very well kept and fun. There was a bit of construction going on but it never bothered us. It was a 5-7 minute drive to Old San Juan from the hotel and the uber rides were inexpensive and always available. We would definitely recommend staying here!!
Piano Player Entertainment at Hotel Bar
Hotel Bar
Ocean View from Room balcony
Night time view of Hotel
Stayed 5 nights in Feb 2026

10/10 Excellent

MONICA, Waldorf

We had a fantastic stay. Staff was very helpful. The pool area is fantastic. The is one large pool and a small salt water pool. Plenty of seating too. The beach area is a
Stayed 2 nights in Jan 2026

4/10 Poor

Barry

Business traveler
Disliked: Amenities, property conditions & facilities
The hotel is dated. Usually one could put up with that fact. But on this stay, the AC in the room made a thump noise every time it engaged, the maid service actually SHORT SHEETED the bed, by using a small top sheet as the bottom sheet, and the staff member left cleaning supplies in the bathroom. Also, the only lunch option was at the pool, if you can handle the 1000 decibels of dance music. Sorry, not going back.
Stayed 3 nights in Jan 2026

8/10 Good

MARIELA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel with extremely collaborative personnel. Well located. Great views of the beach. Nice swimming pool area. Small beach area.
Stayed 1 night in Jan 2026

8/10 Good

Richard Joseph

Stayed 6 nights in Jan 2026

10/10 Excellent

amaury

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place
Stayed 1 night in Jan 2026

4/10 Poor

Alisha

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Hotel was difficult from the start. Impossible to get through the front desk. Took 48 hours. Refused to switch dates for stay due to cancelled flight. Would only change the day coming to next day. And would have lost $ on one night, if I didn’t arrive. No understanding, no apologies , no compensation for the frustration and stress due to snow storm. No manager or supervisor came over- had to contact Expedia to contact supervisor when arriving. Hotel never emailed or called for confirmation of hotel. As well expedia and hotel telling me 2 different stories about my stay. - Luckily I did have a very kind front desk staff named Daisy, which helped me a great deal and explaining everything. - The room was very nice and clean, nice balcony and very comfortable bed, However the shower design was not good, water would keep running on to the tiles towards the sink, because it is very flat, and there’s nothing to prevent the water from passing - so constantly had to put towels to gather the water and string out after. - No water bottles in room, not even 1. - Had issue with safe, someone had to come and reset. Although someone came quickly. Some of the other staff was not too helpful with directions or recommendations for certain restaurants- There was very few that was extremely helpful. Lastly when checking out there was no one at the front desk, had to walk over to the concierge and check out with them. - Bottom line , not good experience. Choose a different hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Anthony

Liked: Cleanliness
Staff was very friendly, the hotel definitely needs some updating The restaurants upstairs are all closed and not looking like they will reopen,it looks like to me The hotel needs a major overhaul there sister property across the street is far much nicer inside, but it's a is right on the ocean and shame because this plac must have been beautiful in the past
Stayed 2 nights in Jan 2026

6/10 Okay

Zoltan, New York

Disliked: Property conditions & facilities
No Yv service , breakfast was in a different hotel cross the street . Ride front flask people
Stayed 3 nights in Jan 2026

6/10 Okay

William

Stayed 1 night in Jan 2026

6/10 Okay

William

Traveled with family
Liked: Amenities
Room smelled strongly of black mold. It was consistently damp for our entire stay. When I reached out to the hotel via their chat portal, they declined to respond. My elderly parents ended up sick by the end of the trip due to mold. And we ended up having to extend our stay for a night due to a snow storm which made it even worse. Room maintenance staff was great.
Stayed 4 nights in Jan 2026

8/10 Good

Mya

Stayed 4 nights in Jan 2026

6/10 Okay

Siukey, Stoughton

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel was overpriced for what it has to offer. The food in the pool area tasted like microwaved food and the drinks were a little expensive ($14 for a cocktail and $10 for a beer). The structure seems to be deteriorating with many damages visible. The staff were pleasant and helpful to interact with. The front desk never answered the phone. One elevator out of the two was out of service our whole stay (6 Days) and never saw anyone working on it. The room itself was pretty nice and clean (Ocean view), some of the appliances were rusted and most of the electrical plugs did not worked. The hotel is situated in a nice area and very walkable. Hotel does not have room service, which is an inconvenience when wanting to eat late at night.
Stayed 1 night in Jan 2026

8/10 Good

Kathy

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but a weird smell in the lobby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter E

Stayed 7 nights in Jan 2026

10/10 Excellent

Reynaldo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful and relaxing, Everything was in walking distance absolutely great
Stayed 9 nights in Jan 2026

8/10 Good

Menelik Girma

Liked: Cleanliness, property conditions & facilities
Something esle
Stayed 4 nights in Jan 2026

10/10 Excellent

SHANIKA

Stayed 3 nights in Dec 2025