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Touchstone Hotel - City Center

Property class: 3
3-star hotel near Union Square

Choose dates to view prices

Photo gallery for Touchstone Hotel - City Center

A hotel room with a bed, two pillows, a blue blanket, and three wall art pieces depicting trees and a butterfly.
A hallway with a potted orchid on a wooden console table, a door, and a staircase.
An aerial view of a residential area with winding roads, houses, and greenery.
A park with a central fountain, benches, and a large building in the background.
A large suspension bridge over a body of water with a mountainous landscape in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

A hotel room with a bed, two pillows, a blue blanket, and three wall art pieces depicting trees and a butterfly.

Economy Room (Petite Double room)

8.6 out of 10
Excellent
(27 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a chair, a bedside table, a wall-mounted lamp, and a window with blinds.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(31 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two single beds, a desk, and a window with blinds.

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(13 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with patterned bedding, a nightstand with a lamp, and a mirror on the wall.

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Compact Solo Room

A modern bedroom with a bed, a chair, a desk, and a window with blinds.

Compact Solo Room

8.4 out of 10
Very good
(8 reviews)
  • 90 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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Hilton San Francisco Union Square

Union Square
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,773 reviews
$145 nightly
The price is $171
Nov 6 - Nov 7
Total with taxes and fees
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About the neighborhood

San Francisco

City center stay.With a stay at this Union Square hotel, you'll be within half a mile (1 km) of Union Square and 2 miles (3 km) of Moscone Convention Center. Lombard Street and Oracle Park are also within 2 miles (3 km).

What's nearby

  • SHN Curran Theatre - 1 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 6 min walk - 0.4 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Pinecrest Diner - ‬3 min walk
  • ‪Cocobang - ‬1 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Cafe Mason - ‬3 min walk

About this property

Touchstone Hotel - City Center

3-star hotel near Union Square
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces.

This 3-star San Francisco hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
Touchstone Hotel - City Center offers 44 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very good, 1,033 reviews
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Nov 8 - Nov 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Frequently asked questions

How close is Touchstone Hotel - City Center to the airport?

Touchstone Hotel - City Center is 14.6 mi (29-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Touchstone Hotel - City Center?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Touchstone Hotel - City Center on Nov 9, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Touchstone Hotel - City Center have an airport shuttle?

Airport shuttle services are not available at Touchstone Hotel - City Center.

How close is Touchstone Hotel - City Center to the beach?

This hotel is 6.3 mi (33-min drive) from Ocean Beach.

Does Touchstone Hotel - City Center offer free breakfast?

Free breakfast isn’t offered at Touchstone Hotel - City Center, but continental breakfast is offered for a fee of between USD 18 and 45 for adults, USD 18 and 45 for children. It's available every day from 8:00 AM to noon.

Is there a casino at Touchstone Hotel - City Center?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at Touchstone Hotel - City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Touchstone Hotel - City Center?

Free parking is not available at this hotel.

Does Touchstone Hotel - City Center have a pool?

Touchstone Hotel - City Center does not have a pool.

Does Touchstone Hotel - City Center have a spa?

There are no spa services available at this hotel.

How close is Touchstone Hotel - City Center to downtown San Francisco?

Touchstone Hotel - City Center is 1 mi away from San Francisco.

Touchstone Hotel - City Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 366 out of 707 reviews
Rating 8 - Good. 175 out of 707 reviews
Rating 6 - Okay. 91 out of 707 reviews
Rating 4 - Poor. 38 out of 707 reviews
Rating 2 - Terrible. 37 out of 707 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay Friendly staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in central downtown SF. Hotel was very clean, staff very friendly. Safe area with lots of shopping and dining options within walking distance. Parking nearby was easy and affordable. Would definitely recommend and visit again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to stay for short stay.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Overall a pretty good place to stay for a weekend trip.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great and very frendly people, very helpful. Breakfast at the David restaurant was also top notch. Parking I belive is better not to rent a car since private parking lots are very expensive in SF.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything we wanted to do but see. Place was clean and comfortable. Price was right for the older property. Would stay there again.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean room with street views. Our 1 night stay was good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - clean rooms
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking around the hotel was hard but the hotel was very nice
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean with a friendly and helpful staff.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great stay for a a short 3 nights. Room was clean staff were always nice.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very friendly staff.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid, the hotel was excellent. The staff were friendly. The room was clean and has all the necessary amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly like always. Rooms are always clean and very comfortable.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I had a terrific stay at Touchstone Hotel. The room was spotless, and the staff was courteous. I highly recommend this hotel!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and room was clean and comfortable
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and there was enough space. The staff was amazing, very friendly and helpfull. When leaving always have a good day etc so it was amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!!! It’s a really convenient location for tours and activities. Also the front desk staff is amazing. Very friendly and knowledgeable. I enjoyed everything about this visit. Thank you so much to Touchstone staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

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