4/10 Malo
Dean N.
12 jun. 2023
Poor maintenance
The property is very nicely located and the check in service was great. We rented both unit A and B for our family reunion. Unfortunately the evening we moved in the problems with the property began. Three of the showers did not drain and we were standing in disgusting water while showering. That night, two of the toilets also wouldn't drain after only two uses. This wasn't due to a plugged toilet we caused it was due to the build in the sewage lines. Then the other plumbing issues began.....when the top floor shower in Unit A was used it leaked water through the ceiling onto the dining room table in Unit B. Once this issue was resolved then the pluming issues continued to express them selves with water leaking into the garage an onto our loaded pickup. Fortunately; nothing was damaged.Finally the last two days of the rental the dryer stopped working and we were stuck with wet clothes and no way to dry them. We had to deal with all these issues and the related inconvenience during our reunion. I immediately requested a 50% price adjustment to the rent as we were not able to use the facilities that were not functional and had to deal with the problems. So far they have not responded to my texts other than to say they have sent it to staff. Its been over a week now and still waiting and so instead of this review indicating we were treated fairly I have to report that it appears they are going to stick us with the full charge despite all of the above issues we to deal with.
Dean N.
Se hospedó 4 noches en mayo de 2023