- Check-in time ends at midnight
- Check-in time starts at 4:00 PM
- Minimum check-in age is: 21
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Balboa Bay Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Car not required
- Debit cards not accepted
- Property does not follow sanitization practices of any association
- Staffed front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Staff does not wear personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Gloves are available to guests
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- Resort fee: USD 35 per accommodation, per night
The resort fee includes:
- Pool access
- Fitness center access
- Shuttle service
- Business center/computer access
- Internet access
- Newspaper
- Phone calls
- Faxes
- In-room safe
- In-room bottled water
- In-room coffee
- Concierge service
- Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 8 and USD 25 per person (approximately)
- Airport shuttle fee: USD 50 per room (one-way)
- Self parking fee: USD 36 per night
- Valet parking fee: USD 42 per night (in/out privileges)
- Extended parking fee: USD 37 per night
- Pet fee: USD 150 per accommodation, per stay (maximum USD 100.00 per stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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