For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll find Newport Pier and Balboa Pier within 3 miles (5 km) of this resort. Also, Fashion Island is within 3 miles (5 km) and Huntington Beach Pier is within 6 miles (10 km).
Luxury amenities
This luxury resort features a full-service spa, a marina, and 2 restaurants. Traveling on business? Take advantage of the 14 conference rooms, business center, and airport shuttle. Enjoy the outdoor pool and perks like free WiFi and a free area shuttle.
Free WiFi, comfy beds
The 159 guestrooms feature thoughtful touches like bathrobes and slippers, while sitting areas and refrigerators offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and balconies.
Balboa Bay Resort ratings based on 15 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Balboa Bay Resort
Everyone (3)Family (1)
1 out of 5
Room not ready upon arrival had to wait until after4:PM
To get our keys to the room.Courtyard view was promised per reservation and received a room with a view of the side of a building and a mechanical well, very disapointed. Called front desk to express my concerns and they really didnt care, they said someone would get back to us and no one ever did,
Im sure its because we booked a third party. They really made us feel like 2nd class citizens. now i know what it feels like to be disremenated against, i would seriously consider dropping this hotel from your business partner list and i will have to reconsider using travelocity again if you continue to do business with corporations such as the Balboa Bay Resort. They put up a good smokescreen but thier customer service relations earn a"F"
Posted by a verified traveler on Jul 21, 2019
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Comment from Hotel Management
Jul 23, 2019
by Balboa Bay Resort
Thank you for taking the time to review Balboa Bay Resort. We apologize for any inconvenience for your room not being ready prior to our check-in time of 4 PM. Our courtyard rooms do vary in views, with some overlooking the pool and some overlooking other interior areas of the Resort. We work hard to make sure all guests feel welcome, respected and taken care of during their stays and apologize if this was not how you felt during your stay. We do hope that we can welcome you back soon and wow you with our high levels of service.
5 out of 5
Posted by a verified traveler on Apr 8, 2019
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Comment from Hotel Management
Apr 9, 2019
by Balboa Bay Resort
Thank you for sharing your five star review with us! We hope to welcome you back soon.
1 out of 5
Overpriced. Over everything.
Pros:The room was clean.
Cons:Complete overhaul including personnel. No energy or enthusiasm reflected by the employees.
At $500/nt, you could understand that a room overlooking the parking lot is a bit underwhelming. Next, a huge RV parked right in front of our window. The bed was hard and uncomfortable. The food is awful. Shrimp was mushy, caesar salad was oily and did not taste at all like a Caesar salad, and it was obviously pre-mixed. Romaine, I think it was anyway, was anemic, limp and bland. Very noisy road kept us from sleeping well. So happy we only booked one night as we would have needed to move to another hotel. I'm sure even Motel 6 would have been better. What a disappointing place this is. Resort? The Balboa Bay Resort has obviously seen its day. At check in, the front desk clerk whispered in a very noisy lobby and then seemed inconvenienced to repeat her words. And the employees know nothing about the hotel: when was it built? "Ugh, I don't know." We searched for the concierge three times and the desk was empty each time.
Posted by MM, from San Diego on Jun 6, 2017
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2 out of 5
Balboa Bay Resort - Newport Beach
Pros:I liked the staff. They were extremely accommodating and pleasant
I was looking for a nice extended vacation with beach access and very little driving. I wanted to wake up, put my toes in the sand, order food service and just relax! Did not get that at this hotel, at all. The ads are very misleading. While there is a private beach, the beach is for resort members only, not hotel guests. Extremely inconvenient. There is no beach access so I had to leave the hotel each day to see the beach. The pool is okay, but feels like a 3 star hotel pool at best. The restaurant has a nice view of yachts but the food is not great and their menu is scarce. Stay here if you don't mind taking a cab, uber or your car to eat, sightsee, spend time at the beach.
Posted by USC01 on Aug 24, 2015
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4 out of 5
What a great place to spend a special time like a birthday!
Pros:Close restaurants, Free Internet
Cons:Noisy
The room service was great, the location was perfect and the hotel made us feel really special! I would recommend this to anyone and everyone!
Posted by BalboaBay, from San Diego, CA, USA on Mar 28, 2013
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1 out of 5
Very disappointing
The food was horrible; room service was worse. The front desk had a typed list of restaurants that delivered. Standard room with a view is overlooking the parking lot on PCH. Everything costs: Internet, treadmill - absolutely everything.
Posted by a verified traveler on Mar 6, 2013
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3 out of 5
Made us feel like we were doing them a favor by staying there
Pros:Close restaurants
Cons:No free Internet, Noisy
The room itself was beautifully appointed and luxurious. but the check in staff was not friendly. They were not rude, but not helpful either. As a result, we were disappointed with the hotel. Our room was right next to a busy street (Coast Highway) and the furthest possible distance from the elevator. Because of some very large function going on, we were told there was no self parking and were required to use valet parking for $28 per night. The only plus was that the gentlemen who did the valet parking were very courteous and pleasant.
Posted by ExperiencedWorldTraveler, from San Diego, CA, USA on Jul 6, 2012
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5 out of 5
Phenominal service, view, comfort and style! Could have stayed forever.
Pros:Close restaurants, Quiet, free internet - in the library (but not in room), lots of great toiletries
The attention to award-winning customer service begins the instant your car stops rolling: valets appear immediately at your doors with brilliant smiles, sincere greetings and pleasant inquiries about your travels.
You and your equipage are then gently whisked to the front desk where, if you are fortunate, the dazzlingly efficient and generous Jena will confirm your reservation and assign your room. Give her the slightest opportunity and you may receive an upgrade!
The rooms are fantastic! Ours had a balcony overlooking Newport yacht harbor . . . dozens of multi-million dollar yachts literally at our feet when we opened the shutters.
All the staff was extremely helpful and friendly - from Andrew and Scott, the bellmen, to the maid who was on her knees cleaning baseboards in the hallway as we got to the second floor elevator lobby-and stopped what she was doing to look up, smile, and greet us.
5-star treatment all the way!
Posted by 35thAnniversaryTravelers, from Alta Loma, Rancho Cucamonga, CA, USA on Jun 23, 2012
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5 out of 5
A wonderful vacation
Pros:Close restaurants, a great conseirge, super valet parking, timely front desk support
Everything was perfect - we were treated like royalty. Even though this is obviously a convention type hotel set up for business people on expense accounts, my wife and I enjoyed our vacation stay immensely.
Posted by just4u on Mar 18, 2012
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5 out of 5
I went there for some R&R and found the place to be quiet with great resources, excellent staff but the bed was too soft.
Pros:Quiet
Prices in the restaurant are a bit high as were bar prices.
Posted by sahartford, from Sacramento Area on Sep 15, 2011
Balboa Bay Resort offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this resort measures 13000 square feet (1208 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and spa services are also featured at the luxury Balboa Bay Resort. A free area shuttle within 2 miles is available. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Newport Beach resort.
159 guestrooms or units
3 levels
2 buildings
2 dining venues
13000 sq ft of conference space
1208 sq m of conference space
Built in 2003
Bar by the pool
Bar or lounge
Coffee shop
Deli
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Fireplace in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Orange County, CA (SNA-John Wayne) (13.3 km / 8.3 mi)
Property shuttles: Free area shuttle within 2 miles; airport shuttle
Parking: Valet parking, self parking, and extended parking available for a surcharge
Room Amenities
Balboa Bay Resort offers 159 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Newport Beach resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Private balcony
Sitting area
Pillowtop beds
Pull-out sofa bed
IPod dock
In-room dining (24 hours)
HD television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Waterline - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Anchors and Oceans - This seafood restaurant serves brunch, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Blend - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Bicycle rentals on site
Surfing/boogie boarding nearby
Hiking/biking trails nearby
Personal motorized watercraft on site
Motor boating on site
Sailing nearby
Windsurfing nearby
Spa Services
The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Sauna in spa
Number of treatment rooms 9
Couples treatment rooms
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Special check-in instructions:
Airport shuttle service is available on request from 6:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.
Airport shuttle service is offered on request from 6:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 30.00 per night.
Cribs (infant beds) are not available.
Pets
Pets: USD 150 per accommodation, per stay (maximum USD 100.00 per stay)
Only dogs are allowed
Maximum 1 per room (weight limit: 35 lbs)
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cribs (infant beds) available
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 40 per accommodation, per night
The resort fee includes:
Pool access
Fitness center access
Shuttle service
Business center/computer access
Internet access
Newspaper
Phone calls
Faxes
In-room coffee
In-room bottled water
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 6 and USD 22 per person (approximately)
Airport shuttle fee: USD 50 per room (one-way)
Self parking fee: USD 32 per night
Valet parking fee: USD 37 per night (in/out privileges)
Extended parking fee: USD 37 per night
Pet fee: USD 150 per accommodation, per stay (maximum USD 100.00 per stay)
Rollaway bed fee: USD 30.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Balboa Bay
Balboa Bay Newport Beach
Balboa Bay Resort
Balboa Bay Resort Newport Beach
Balboa Resort
Balboa Bay Club
The Balboa Bay Club And Resort
The Balboa Bay Club Hotel Newport Beach
The Balboa Bay Hotel
The Balboa Bay Resort
Balboa Bay Resort Resort
Balboa Bay Resort Newport Beach
Balboa Bay Resort Resort Newport Beach
You should know
Balboa Bay Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
