For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this Newport Beach resort, you'll find Newport Pier and Balboa Pier. Also, Fashion Island is within 3 miles (5 km) and University of California-Irvine is within 6 miles (10 km).
Luxury amenities
This smoke-free resort features a full-service spa, a marina, and a restaurant. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and airport shuttle. Enjoy the outdoor pool and perks like free WiFi and a free beach shuttle.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and premium bedding, the 159 guestrooms offer thoughtful touches like bathrobes and slippers. LCD TVs come with cable channels, and other amenities include free WiFi and balconies. Change of towels is available on request.
Balboa Bay Resort ratings based on 5 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Balboa Bay Resort
Everyone (3)Couples (1)Family (2)
1 out of 5
They had sheets that had either lipstick or blood on them
Posted by a verified traveler on Mar 30, 2021
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Comment from Hotel Management
Mar 30, 2021
by Balboa Bay Resort
Thank you for your feed back. We are addressing the situation with the appropriate teams.
1 out of 5
Room not ready upon arrival had to wait until after4:PM
To get our keys to the room.Courtyard view was promised per reservation and received a room with a view of the side of a building and a mechanical well, very disapointed. Called front desk to express my concerns and they really didnt care, they said someone would get back to us and no one ever did,
Im sure its because we booked a third party. They really made us feel like 2nd class citizens. now i know what it feels like to be disremenated against, i would seriously consider dropping this hotel from your business partner list and i will have to reconsider using travelocity again if you continue to do business with corporations such as the Balboa Bay Resort. They put up a good smokescreen but thier customer service relations earn a"F"
Posted by a verified traveler on Jul 21, 2019
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Comment from Hotel Management
Jul 23, 2019
by Balboa Bay Resort
Thank you for taking the time to review Balboa Bay Resort. We apologize for any inconvenience for your room not being ready prior to our check-in time of 4 PM. Our courtyard rooms do vary in views, with some overlooking the pool and some overlooking other interior areas of the Resort. We work hard to make sure all guests feel welcome, respected and taken care of during their stays and apologize if this was not how you felt during your stay. We do hope that we can welcome you back soon and wow you with our high levels of service.
5 out of 5
Posted by a verified traveler on Apr 8, 2019
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Comment from Hotel Management
Apr 9, 2019
by Balboa Bay Resort
Thank you for sharing your five star review with us! We hope to welcome you back soon.
1 out of 5
Overpriced. Over everything.
Pros:The room was clean.
Cons:Complete overhaul including personnel. No energy or enthusiasm reflected by the employees.
At $500/nt, you could understand that a room overlooking the parking lot is a bit underwhelming. Next, a huge RV parked right in front of our window. The bed was hard and uncomfortable. The food is awful. Shrimp was mushy, caesar salad was oily and did not taste at all like a Caesar salad, and it was obviously pre-mixed. Romaine, I think it was anyway, was anemic, limp and bland. Very noisy road kept us from sleeping well. So happy we only booked one night as we would have needed to move to another hotel. I'm sure even Motel 6 would have been better. What a disappointing place this is. Resort? The Balboa Bay Resort has obviously seen its day. At check in, the front desk clerk whispered in a very noisy lobby and then seemed inconvenienced to repeat her words. And the employees know nothing about the hotel: when was it built? "Ugh, I don't know." We searched for the concierge three times and the desk was empty each time.
Posted by MM, from San Diego on Jun 6, 2017
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2 out of 5
Balboa Bay Resort - Newport Beach
Pros:I liked the staff. They were extremely accommodating and pleasant
I was looking for a nice extended vacation with beach access and very little driving. I wanted to wake up, put my toes in the sand, order food service and just relax! Did not get that at this hotel, at all. The ads are very misleading. While there is a private beach, the beach is for resort members only, not hotel guests. Extremely inconvenient. There is no beach access so I had to leave the hotel each day to see the beach. The pool is okay, but feels like a 3 star hotel pool at best. The restaurant has a nice view of yachts but the food is not great and their menu is scarce. Stay here if you don't mind taking a cab, uber or your car to eat, sightsee, spend time at the beach.
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
Dining venue(s)
Property Features
Balboa Bay Resort offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 13000 square feet (1208 square meters) and includes conference space. A spa tub, a fitness center, and spa services are also featured at the luxury Balboa Bay Resort. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. This 4.5-star Newport Beach resort is smoke free.
159 guestrooms or units
3 levels
2 buildings
13000 sq ft of conference space
1208 sq m of conference space
Built in 2003
Dining venue
Bar by the pool
Bar or lounge
Coffee shop
Deli
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking: Valet parking, self parking, and extended parking available for a surcharge
Room Amenities
Balboa Bay Resort offers 159 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Newport Beach resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.
Private balcony
Pillowtop beds
IPod dock
In-room dining (limited hours)
HD television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower
Cribs (free)
Rollaway beds (surcharge)
Newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Toothbrush and toothpaste available
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11 AM.
Balboa Bay Resort has a restaurant on site.
Anchors and Oceans - This family restaurant serves brunch, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Blend - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Surfing/boogie boarding nearby
Hiking/biking trails nearby
Personal motorized watercraft on site
Motor boating on site
Sailing nearby
Windsurfing nearby
Water sports equipment
Spa Services
Guests can indulge in a pampering treatment at the resort's full-service spa, Balboa Bay Spa. The spa is equipped with a sauna.
The spa is open daily.
Sauna in spa
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 30.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 150 per accommodation, per stay (maximum USD 100.00 per stay)
Only dogs are allowed
Maximum 1 per room (weight limit: 35 lbs)
Food and water bowls are available
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Car not required
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 35 per accommodation, per night
The resort fee includes:
Pool access
Fitness center access
Shuttle service
Business center/computer access
Internet access
Newspaper
Phone calls
Faxes
In-room coffee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 6 and USD 22 per person (approximately)
Airport shuttle fee: USD 50 per room (one-way)
Self parking fee: USD 32 per night
Valet parking fee: USD 38 per night (in/out privileges)
Extended parking fee: USD 37 per night
Pet fee: USD 150 per accommodation, per stay (maximum USD 100.00 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Balboa Bay
Balboa Bay Newport Beach
Balboa Bay Resort
Balboa Bay Resort Newport Beach
Balboa Resort
Balboa Bay Club
The Balboa Bay Club And Resort
The Balboa Bay Club Hotel Newport Beach
The Balboa Bay Hotel
The Balboa Bay Resort
Balboa Bay Resort Resort
Balboa Bay Resort Newport Beach
Balboa Bay Resort Resort Newport Beach
You should know
Balboa Bay Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Pool access available from 8:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this resort. Self parking is available for USD 32 per night, and valet parking for USD 38 per night. Extended parking is available for USD 37 per night.
Balboa Bay Resort is 8.3 mi (11-min drive) away from the John Wayne Airport (SNA) airport, the closest popular airport to the property.
Balboa Bay Resort features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.
This resort is 3 mi (4-min drive) from Huntington State Beach and 3.6 mi (9-min drive) from Corona del Mar State Beach. Don't forget your sunscreen!
Yes, this resort has a spa.
Free breakfast isn't provided at Balboa Bay Resort, but cooked-to-order breakfast is offered for a fee of between USD 6 and USD 22 per person. It's available every day from 6:00 AM to 11 AM.
Check-in is from 4:00 PM - midnight.
Balboa Bay Resort offers an airport shuttle from 8:00 AM to 8:00 PM, on request, for a charge of USD 50. per room, one-way.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
