See all properties

The Mercantile Hotel New Orleans

3.0 star property
3-star eco-certified hotel near Ernest N. Morial Convention Center

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Lounge
Executive Suite, 1 King Bed | City view
Exterior
View from property
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Bourbon Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(93 reviews)
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(65 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.4 out of 10
Very good
(18 reviews)
  • 640 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 640 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Ballroom

DoubleTree by Hilton New Orleans

New Orleans Central Business District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, 1,016 reviews
$101 nightly
The price is $119
Aug 10 - Aug 11
Total includes taxes and fees
DoubleTree by Hilton New Orleans

About the neighborhood

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 13 min walk - 0.7 miles
  • Port of New Orleans - 16 min walk - 0.9 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

3-star eco-certified hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Terrace/patio

Sonesta ES Suites New Orleans Convention Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 2,574 reviews
$87 nightly
The price is $103
Jul 24 - Jul 25
Total includes taxes and fees
Sonesta ES Suites New Orleans Convention Center

Property amenities

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

How close is The Mercantile Hotel New Orleans to the airport?

The Mercantile Hotel New Orleans is 13.5 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

Does The Mercantile Hotel New Orleans have an airport shuttle?

Airport shuttle services are not available at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans offer free breakfast?

The Mercantile Hotel New Orleans offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Mercantile Hotel New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Mercantile Hotel New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 45 per day.

Does The Mercantile Hotel New Orleans have a pool?

The Mercantile Hotel New Orleans does not have a pool.

Does The Mercantile Hotel New Orleans have a spa?

There are no spa services available at this hotel.

How close is The Mercantile Hotel New Orleans to downtown New Orleans?

The Mercantile Hotel New Orleans is 0.5 mi away from New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 720 out of 1172 reviews
Rating 8 - Good. 233 out of 1172 reviews
Rating 6 - Okay. 123 out of 1172 reviews
Rating 4 - Poor. 45 out of 1172 reviews
Rating 2 - Terrible. 51 out of 1172 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA, NEW IBERIA

Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hop-On Hop-Off is about a block away, recommend using it for a great way to get around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time stay in less than a month it was nice
Stayed 1 night in Apr 2025

10/10 Excellent

waymon

Stayed 2 nights in Nov 2024

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convient
Stayed 3 nights in Apr 2025

8/10 Good

Justine, Buena Vista

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff is friendly, helpful and professional. Our room was great with a comfortable bed and plenty of room. Great water pressure and plenty of hot water. The bar needs attention. It's rarely open and has no wine opener available for guests. A missed opportunity to generate some income for the hotel. Each room should have a wine opener in it for guests since there is a wet bar and glassware.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast was not ready at a designated time.Coffee machine was broken.. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location of the hotel was nice. Very walkable to places we went to. The staff was very nice. The property does not have parking, but instead offers valet parking for $50 a night, which is a little pricy, but convenient.The cleanliness of the room was fine, but the bed was very uncomfortable. The shower water pressure was weak, but the water was very hot. The water for the entire hotel went out for 6 hours on our third day there from 10am - 4 pm. When the water came back on it was quite yellow for awhile. Overall it was maybe a 3.5/5 stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025

4/10 Poor

Laisun

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
the curtains had holes in them and the windows were smeared in mud. I stayed here before and it was pleasant but the room i was given this time needs work
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Aine

Traveled with partner
The hotel itself was really nice! I liked the old, historic feel and it was pretty close to everything! When we arrived our AC barely worked, and even after having maintenance fix it, it still sat at 70. We were given stained towels and no robes. There was makeup stains in the bathroom too.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

andre, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal on a hotel that is located in the heart of the warehouse district.
Stayed 1 night in Apr 2025

10/10 Excellent

Lexi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the rooms were very clean and super spacious! We were lucky enough to be there during free parking hours and managed to get a spot right in front of the building so that was a bonus! Only thing I didn’t like was how freezing it was in the rooms and didn’t seem to see a way to adjust the temperature but i know that’s a personal preference. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlon on reception was a fantastic host. Definitely deserves a pay rise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this room! My third hotel during my stay in NOLA and by far my favorite! Loved the extra space.
Stayed 2 nights in Mar 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Nancy

Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Gilbert

Stayed 1 night in Mar 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025