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The Mercantile Hotel New Orleans

3.0 star property
3-star hotel near Ernest N. Morial Convention Center

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
1 bedroom, premium bedding, in-room safe, individually decorated
Executive Suite, 1 King Bed | City view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(108 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(101 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Canal Street - 8 min walk - 0.5 miles
  • National World War II Museum - 10 min walk - 0.6 miles
  • Bourbon Street - 13 min walk - 0.7 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

3-star hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Sonesta ES Suites New Orleans Convention Center
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

How close is The Mercantile Hotel New Orleans to the airport?

The Mercantile Hotel New Orleans is 13.5 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on May 28, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mercantile Hotel New Orleans have an airport shuttle?

Airport shuttle services are not available at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans offer free breakfast?

The Mercantile Hotel New Orleans offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Mercantile Hotel New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Mercantile Hotel New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 52 per day.

Does The Mercantile Hotel New Orleans have a pool?

The Mercantile Hotel New Orleans does not have a pool.

Does The Mercantile Hotel New Orleans have a spa?

There are no spa services available at this hotel.

How close is The Mercantile Hotel New Orleans to downtown New Orleans?

The Mercantile Hotel New Orleans is 0.5 mi away from New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1048 out of 1688 reviews
Rating 8 - Good. 355 out of 1688 reviews
Rating 6 - Okay. 164 out of 1688 reviews
Rating 4 - Poor. 58 out of 1688 reviews
Rating 2 - Terrible. 63 out of 1688 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Taijuania

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was like a mini apartment. It had a separate living room, bathroom and bedroom. The breakfast was actually really good to be a continental breakfast. The food was hot and fresh and really taste good. The staff was nice and helpful. It wasn’t in the middle of the chaos but right around the corner. It was easy access to everything.
Hotel sign
Record player with records in room
Stayed 2 nights in Apr 2026

8/10 Good

David, SAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. No exercise/workout facilities. A bit of a walk to the French Quarter, so keep that in mind if one is planning to visit the Quarter everyday. However, walking is good exercise!
Stayed 2 nights in Feb 2026

10/10 Excellent

Marcus

Stayed 2 nights in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Cordial and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Jerry

Stayed 1 night in Feb 2026

10/10 Excellent

Kerin

great people huge room
Stayed 1 night in Feb 2026

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Caleb

Stayed 3 nights in Feb 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Yes, the representative at the Des. Who waited on us? Not sure what her phone name is. But we call her miss d But we call her miss D.
Stayed 1 night in Feb 2026

4/10 Poor

Christle

Traveled with group
Liked: Cleanliness, staff & service
The bedrooms were uncomfortably cold. Upon check-in, the air conditioning was running despite outdoor temperatures being in the 30s. Although we were able to switch rooms, the alternative room presented additional issues—the television was not functioning, and the room was even colder than the first.
Stayed 1 night in Jan 2026

8/10 Good

Charmaine

Stayed 2 nights in Feb 2026

8/10 Good

henry

Nice room and a very cute facilities. Overall period the front desk was very friendly and helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
First of all, the location was amazing for the convention center. Going to the tourist attractions is about a 15 minute walk. It is doable if you are up for the walk. It is about 1 mile away. The hotel itself is just fabulous. The bed was comfortable, the record player in the room complete with jazz vinyls were an astounding inclusion! I listened to the record player before bed and when I woke up. Bathrooms were roomy and staff were great. Breakfast was good - regular scrambled eggs, granola bars, yogurt cups, plain bagels, toast, bacon, sausage, potato’s, a toaster if you need, cereal and milk, and coffee/capuccino/latte machine. Front desk staff were attentive. They don’t do daily room service but I don’t care for it. Loved it here and would consider this hotel again for sure. Oh and kf curious about the cabs - I used lyft and jt was about $10 one way to Bourbon/French Quarter area.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff, great location for access to conference center.
Stayed 2 nights in Feb 2026

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of those things stood out as well. But it was just peaceful.And the only bad thing was that the heat didn't work as good.In the bedroom as it did in the living room
Stayed 2 nights in Jan 2026

2/10 Terrible

Dentravius

5 different rooms, all cold
Stayed 1 night in Feb 2026

2/10 Terrible

Dentravius

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I stayed in 5 different rooms over 2 different days and every room was cold and had issues with the heat/ac unit
Stayed 1 night in Jan 2026

6/10 Okay

Jameson

Traveled with group
Liked: Property conditions & facilities
Amenities definitely needed an upgrade. Very dark rooms and the bathroom shower had some draining issues.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kudrat

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Duvet was stained. Bathroom was great. Staff is okay but not wonderful.
Stayed 2 nights in Jan 2026

10/10 Excellent

jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Donna and other front desk clerks were all above and beyond for all our needs. Maintenance was fantastic as well throughout our stay. Room was clean and spacious. Amenities were fantastic. Just chatting with staff throughout our stay was nice and made it feel like home. Would definitely recommend and will stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine, Dayton

Stayed 2 nights in Jan 2026

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great room but not sure if the heater worked or
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine Therese

Liked: Cleanliness, amenities, property conditions & facilities
very convenient and great staff
Stayed 2 nights in Jan 2026