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Omni Royal Orleans Hotel

4.0 star property
4-star hotel near Bourbon Street

Choose dates to view prices

Photo gallery for Omni Royal Orleans Hotel

Terrace/patio
Interior entrance
2 bars/lounges, poolside bar
Outdoor pool, a heated pool, open 6:00 AM to 10:00 PM, pool umbrellas
Premier Room, Non Smoking, Balcony | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Parking available

Explore the area

View in a map
621 Saint Louis St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Café du Monde
    ‪6 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Courtyard)

Room, 1 Queen Bed (Courtyard) | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Courtyard)

8.6 out of 10
Excellent
(49 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Premier Room, Non Smoking, Balcony

8.6 out of 10
Excellent
(40 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 42-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Luxury Penthouse, 1 King Bed

  • 1550 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds, Accessible

  • 307 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 307 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Accessible

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Petite Suite)

Suite, 1 King Bed (Petite Suite) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Petite Suite)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Petite)

Suite, 1 King Bed, Jetted Tub (Petite) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Jetted Tub (Petite)

9.0 out of 10
Wonderful
(6 reviews)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Jetted Tub

Premier Room, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Jetted Tub

7.8 out of 10
Good
(18 reviews)
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony

Premier Room, 2 Double Beds, Balcony | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(27 reviews)
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 Queen Bed, Balcony

Courtyard view

Premier Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed (Royal)

42-inch flat-screen TV with cable channels, TV, pay movies

Luxury Suite, 1 King Bed (Royal)

  • 1141 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Pontchartrain)

Luxury Suite, 1 King Bed (Pontchartrain) | Balcony view

Luxury Suite, 1 King Bed (Pontchartrain)

  • 729 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(58 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petite)

Room, 1 Queen Bed (Petite) | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Petite)

8.4 out of 10
Very good
(177 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room, 2 Double Beds

Premier Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds

8.4 out of 10
Very good
(53 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(63 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Orleans

Central New Orleans getaway .At this French Quarter hotel, you'll be within a 5-minute walk of Bourbon Street and Preservation Hall. Jackson Square and Café du Monde are also within half a mile (1 km).

What's nearby

  • Royal Street - 1 min walk - 0.1 miles
  • Bourbon Street - 2 min walk - 0.1 miles
  • Mardi Gras - 3 min walk - 0.2 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Café du Monde - 6 min walk - 0.4 miles

Getting around

  • Bienville Station - 6 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Boot Scootin Rodeo - ‬3 min walk
  • ‪Fat Catz Music Club - ‬2 min walk
  • ‪Brennan's - ‬1 min walk
  • ‪Napoleon House - ‬1 min walk
  • ‪Cafe Beignet, Royal Street - ‬2 min walk

About this property

Omni Royal Orleans Hotel

4-star hotel near Bourbon Street
Omni Royal Orleans Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 5284 square feet (491 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Omni Royal Orleans Hotel. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Meeting rooms
  • 5284 sq ft of conference space
  • 491 sq m of conference space
  • Built in 1960
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Dining venue
Omni Royal Orleans Hotel offers 345 accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 56.35 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 13 to 36 for adults and USD 9.50 to 29 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Heated pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (77 inch wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to January 3 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13.00 to 36.00 for adults, and USD 9.50 to 29.00 for children
  • Covered valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni Royal
Hotel Royal Orleans
Omni Hotel Orleans
Omni Orleans Royal
Omni Royal
Omni Royal Hotel
Omni Royal Orleans
Omni Royal Orleans Hotel
Royal Omni Orleans
Royal Orleans Omni
New Orleans Omni
Omni Hotel New Orleans
Omni New Orleans
Omni Royal New Orleans
Omni Royal Orleans Hotel New Orleans
Omni Royal Crescent
The Omni Royal Crescent Hotel New Orleans
Omni Royal Orleans Hotel Hotel
Omni Royal Orleans Hotel New Orleans
Omni Royal Orleans Hotel Hotel New Orleans

Frequently asked questions

How close is Omni Royal Orleans Hotel to the airport?

Omni Royal Orleans Hotel is 15.4 mi (22-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Omni Royal Orleans Hotel?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Omni Royal Orleans Hotel on Dec 20, 2025 start from $127.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Omni Royal Orleans Hotel have an airport shuttle?

Airport shuttle services are not available at Omni Royal Orleans Hotel.

Does Omni Royal Orleans Hotel offer free breakfast?

Free breakfast isn’t offered at Omni Royal Orleans Hotel, but cooked-to-order breakfast is offered for a fee of between USD 13.00 and 36.00 for adults, USD 9.50 and 29.00 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Omni Royal Orleans Hotel?

No, there is no casino at this hotel, but Caesars New Orleans Casino (11-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at Omni Royal Orleans Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Omni Royal Orleans Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 56.35 per day.

Does Omni Royal Orleans Hotel have a pool?

Omni Royal Orleans Hotel features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.The pool will be unavailable from September 22 2025 to January 3 2026 (dates subject to change).

Does Omni Royal Orleans Hotel have a restaurant?

Omni Royal Orleans Hotel is home to The Rib Room, which features American cuisine and brunch.

Does Omni Royal Orleans Hotel have a spa?

There are no spa services available at this hotel.

How close is Omni Royal Orleans Hotel to downtown New Orleans?

Omni Royal Orleans Hotel is 0.5 mi away from New Orleans.

Omni Royal Orleans Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1171 out of 1924 reviews
Rating 8 - Good. 361 out of 1924 reviews
Rating 6 - Okay. 205 out of 1924 reviews
Rating 4 - Poor. 102 out of 1924 reviews
Rating 2 - Terrible. 85 out of 1924 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda, ITASCA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, the restaurant was excellent.
Stayed 3 nights in Nov 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
There was alot of renovation and construction in the hotel. Only one elevator to service all of the guest and we were on the 6th floor so it was not convenient at all to walk up the emergency stairs. No functioning restrooms on the main lobby. If you didn't want to wait for the elevator you could walk up the stairs and go through weird closet type rooms to get to the 2nd floor and then around the corner. The AC kept getting turned up and hot during the day. We had to ask every night to turn on the AC in our room. The TV needs to be updated! Very old and bad picture. We were only provided 3 towels with 4 guest in the room so we had to ask for more towels each night of our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector Ramon

Stayed 2 nights in Oct 2025

8/10 Good

Sarai

Traveled with partner
Liked: Cleanliness, staff & service
The location of the property was great. It’s under renovation and I feel like that should be told prior to booking elevators did not work most of the time and we had to wait for long periods of time.
Stayed 3 nights in Oct 2025

8/10 Good

MICHAEL, Gypsum

Stayed 3 nights in Oct 2025

2/10 Terrible

Carl

Traveled with family
Disliked: Amenities, property conditions & facilities
I booked a courtyard room for our 10th wedding anniversary back in May of this year. The room we were given had a window that faced the wall and was about as clean as Bourbon st. Access to the courtyard was sketchy at best. Besides the lumpy bed and mini pillows, the grossest thing in the room was the fan above the shower. It was disgusting. Being right next to the ice maker and elevators, which barely worked, made for very little quiet. We get it, its the French Quarter. For almost $1000 for 2 nights, this was not worth it. Half the hotel seemed under renovation and thats understandable and unfortunate for all the guests. Overall I would rate .5 stars and will never return to this hotel. I remember when four star hotels meant something. Not at the Omni in New Orleans. Save your money and stay anywhere else. The Travelocity app and system, which Ive used for years, let me down as we prepared for this weekend and the booking, payment and receipt process are unreliable and misleading, at best. Beyond never wanting to stay in such a dump again. This will be the last time I use Travelocity for anything. Absolute waste of time and energy. Paid for trip protection and that is also useless. Expedia owns Travelocity and that makes perfect sense when you think about it. What doesnt make any sense is using any of these apps again. If I could, I'd demand a full refund and more because people go through enough and shouldnt need to put up with this level of incompetence. What a joke
Stayed 2 nights in Oct 2025

4/10 Poor

TRACY, Kerhinkson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To start with, the PEOPLE at the Omni Royal are extraordinary. The hotel itself, however, leaves a lot to be desired. The hotel common areas are undergoing renovations. People should be informed of this before deciding whether to stay there or not. There are tarps and ladders everywhere. The rooms are, frankly, gross. There was dust covering the baseboards in the bathroom as if they hadn’t been cleaned in months. Air vents so dirty that the dirt had fallen down onto the duvet. Lightbulbs out in the bathroom. Electrical outlets are so loose that phones don’t charge. Stains on the carpet so bad I kept my shoes on. The beds are comfortable, but the rooms have an all around damp and moldy feel. The location is good, and the employees wonderful, but this hotel is a hard pass for me.
Stayed 5 nights in Sep 2025

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staffs. Location is great with walking distance to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

michael

Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No parking options, no microwave. Hot tub was cool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yantalay

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at this hotel. The thats its in walking distance of everything. Staff super friendly and welcoming. Absolutely will stay again. Only con but not really is that they are remodeling, but it did not disturb my sleep or stay. So thats a good thing getting some updates.
Stayed 3 nights in Aug 2025

6/10 Okay

Kayvon

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff. Under Reno
Stayed 3 nights in Aug 2025

6/10 Okay

Declan

Liked: Staff & service
Stayed 4 nights in Aug 2025

2/10 Terrible

Kourtney, Houston

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had to switch my room upon checking in because it wasn’t cleaned at all. The hotel smelled so old and was stuffy. Everything was dated and the guy who parked me attitude was bad and no one was ever outside to valet my vehicle.
Stayed 3 nights in Aug 2025

4/10 Poor

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Reese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Staff is great. Pool is great. Defintely some wear and tear on the property but it’s comfy for a few nights. Great location.
Stayed 3 nights in Aug 2025

6/10 Okay

Ann

The location was great! The hotel under construction, so the main lobby level was rough. The fire alarm went off on Saturday night, which disrupted a lot and it was unclear what was happening.
Stayed 3 nights in Aug 2025

8/10 Good

george

Liked: Cleanliness, staff & service, room comfort
lobby under construction needs done I'm sure but as a guest not great rest of hotel getting old and tired as well. friendly staff made up for lots of dust
Stayed 2 nights in Aug 2025

10/10 Excellent

Morgan

Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exhaust/gas/grease smells in the corridors & elevators. Only two of three elevators worked during our stay and they were constantly blocking an area off to work on the elevator with loud banging and grinding sounds. The outdoor construction caused roof insulation to rain down into the pool and OUR DRINKS while we were trying to enjoy the pool. The pool had a layer of the stuff floating on top. So gross and probably unsafe/unhealthy. Our A/C never worked properly, the front desk said it had to be adjusted from a central location but that never seemed to happen and it always read the same temperature. The $15 daily voucher isn't even enough for one cocktail so you end up spending money. And it's one per day per room not per guest which is ridiculous. Also, we had a member of the staff just walk into our room. They apologized and said his list said the room was vacant. Clearly it was not. Really a disappointing stay and then we get charged a daily resort fee. Unbelievable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Stacie, Gautier

Stayed 2 nights in Jul 2025

4/10 Poor

Donisha

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Wont be using them on my next stay!!

I was very dissatisfied with the hotel and even more unhappy with the construction going on while we were staying. The size of the room was unacceptable and we had no room to freely move around. I will say the staff was amazing and gave vouchers for each day we stayed. But we received a knock on the door asking when we were going to check out 2 hours before checkout. I have never experienced that before and.it made me and my boyfriend so uncomfortable that we left before checkout and waited 5 hours until our flight. I willnot be staying here on my next trip to New Orleans. Wasnt worth the amount of money we paid for just 3 days amd it was the off season. Highley dissatisfied in that part of my trip.
Stayed 3 nights in Aug 2025