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"Overall our stay was ok other than the need to do request upgrades on rooms and furniture. The incorrect rooms were provided at time of check in resulting in furniture arrangements. Also the bed was to old and uncomfortable in all 3 rooms we booked, tv didn’t work and we called for assistance and nobody came to fix it. Food was excellent. Lastly the Bar Tender at the pool bar would always demand tips, making comments like “ you have been here for 3 days now no tips”. Again overall the stay was ok, resort, pools beach all beautiful but truly expected a better stay especially since this was our first time at this resort."

"Great for an older crowd who arent discerning for drink selection or picky about coffee. Not for 25 and under. In order to get decent wine you had to pay which was annoying. "

"The general common areas were kept up"

"Will return "

"We stayed at Blue JackTar Hotel, and surprisingly, it was better than the other two resorts we visited during our trip. The hotel has a great bar and restaurant on-site, and the beachfront location is a huge plus. Being right on the beach made the experience much more enjoyable and relaxing. One unique touch we really liked was the pond with turtles—it was a nice detail and something different to see. Most importantly, the staff was very helpful and attentive, which made a big difference in our overall stay. Overall, we had a great experience and would definitely consider staying here again."

"I booked a stay at Casa Marina Sosua expecting a relaxing vacation, but it turned out to be a very disappointing experience. From the moment we arrived, there were serious issues. When we entered the room, there were what appeared to be blood stains in the bathroom and near the hallway entrance. On top of that, the shower was in poor condition—the shower head was loose and fell while I was using it. The food situation was equally bad. We tried both the reservation-based restaurants and the buffet, and the quality was extremely poor. The meat, in particular, tasted heavily processed—similar to canned hot dogs—and overall, the food felt unappetizing and poorly prepared. Even the drinks were disappointing—they tasted like watered-down concentrated juice, with excessive dilution that made them flavorless. Customer service was also lacking. Most staff seemed uninterested and unhelpful, which made the experience even more frustrating. The only positive interactions we had were with the receptionist and a supervisor who genuinely tried to assist us. The one highlight of the property is the view—it’s absolutely beautiful, and we truly wanted to enjoy our stay. However, the overall conditions and service made that impossible. Fortunately, we contacted Expedia, and they were able to relocate us to another resort. Overall, I would not recommend staying here based on our experience."