For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"There was no windsurfing or bicycles onsite. there were no minibars in the rooms. I had to switch rooms 3 times because of a/c issues. The food was ok
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A stay at this Cabarete property places you within a 15-minute walk of Kite Beach.
All-inclusive
A full-service spa, 4 restaurants, and 2 spa tubs are all featured at this all-inclusive property. Enjoy a day at the beach surfing, or relax with sun loungers. Enjoy the outdoor pool and free perks like buffet breakfast and free self parking.
Free WiFi, LCD TVs
In addition to LCD TVs with satellite channels, the 314 guestrooms offer free WiFi and balconies or patios. Room service, coffee/tea makers, and free bottled water are also available.
Superior Garden - 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
Superior Ocean View - 2 Queen Beds
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Superior Garden - 2 Queen Beds
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Accessible Room - 2 Queen Beds
Bed Count2 Queen BedsMaximum Occupancy
3 Max
Suite Oceanfront
Bed Count1 King BedMaximum Occupancy
3 Max
All Together Room
Bed Count1 King BedMaximum Occupancy
5 Max
Viva Wyndham Tangerine Resort - All Inclusive ratings based on 39 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Viva Wyndham Tangerine Resort - All Inclusive
Everyone (7)Couples (1)
4 out of 5
Posted by a verified traveler on Aug 29, 2019
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Comment from Hotel Management
Aug 30, 2019
by denalipas
Dear customer,
We really appreciate your review.
We would be honored to welcome you back in a near future.
Kind regards,
General Manager
Viva Wyndham Tangerine
3 out of 5
There was no windsurfing or bicycles onsite. there were no minibars in the rooms. I had to switch rooms 3 times because of a/c issues. The food was okay, and it is very noisy near the pool and bar
Posted by Lee, from Orlando on Jun 2, 2019
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Comment from Hotel Management
Jun 4, 2019
by denalipascual
Dear customer,
Thank you for sharing your comments with us on your recent vacation.
We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.
We apologize for any inconvenience that you might have experienced during your stay.
Again thank you for choosing to stay with us.
Kind regards,
General Manager
Viva Wyndham Tangerine
2 out of 5
Check-in went well enough, and we were escorted to our room. We walked in and immediately were disappointed. The room was institutional. White, no decor, nothing inviting. There is no mini fridge, no dressers to unpack, the bed is rock solid, blankets are not king size (on a King size bed) tiny decorative pillows, not even standard size, and all you can hear is a pipe running somewhere. We were told that locals aren’t allowed in the resort, but found out quickly that they are allowed on the beach, which means the second you step out there they are pushing their merchandise on you, usually a no thank you is enough but every single day they ask if today you’ll buy. I stayed mostly in the pool area because of it. Within the resort they push picture packages, excursions, etc on you, nonstop. On the last 2 days they had vendors in the resort so that to get to dinner you had to walk by them and have them beg you to look and buy. I understand it’s their livelihood but I just want to get to dinner. The food is nothing exciting. The most concerning thing is the temperature- everything is Luke warm. Hot food items are luke warm, cold items are luke warm. I didn’t eat any meat because of this. You can’t drink the water from the tap so you need bottled water, which you have to buy (only 1 complimentary bottle per day) and they yell at you for trying to refill them from the filtered dispenser in the main area.
Posted by a verified traveler on Mar 1, 2019
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Comment from Hotel Management
Mar 1, 2019
by denalipascual
Dear customer,
Your review will assist us in our commitment to improve in all aspects of our operations.
We regret not having been able to fulfill your expectations.
Thank you for the opportunity to serve you at our resort.
Kind regards,
General Manager
Viva Wyndham Tangerine
2 out of 5
Regarding the Viva Wyndham Tangerine resort in Puerto Plata Dominican Republic. In conclusion, I would not come back there again. There are definitely good features, but overall not pleasant. The good features are the beach the activities on the beach, plenty of chairs and shade or sun. the pool the activities around the pool are all great. The rooms are not as presented on their website, they are much plainer and not decorated at all. There are few electrical outlets and no charging ports. The bathroom has no shelf space to put any of your toiletries. The toilet and the toilet paper holder are in conflict, when sitting on the toilet you can't unroll the toilet paper. The shower leaks water from the shower stall onto the bathroom floor and out the bathroom door. The air conditioning had a musty odor and was very loud. If you enjoy walking around a local shopping area, there is none. Get your shower early..during prime times our unit would run out of hot water. Very unusual dinner reservation requirements, must be made at the service desk between 9am-3pm for 2 of the 3 restaurants.
The wait staff was very courteous and clean but not very accommodating. If you needed something for your room you had to ask several times for it. Our room did not come with a coffee pot, we ask for one and it was provided, it was in poor condition. We had to ask every day for more coffee and bottled water to make our coffee.
With all this said we would not come back again.
Posted by a verified traveler on Feb 26, 2019
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Comment from Hotel Management
Feb 28, 2019
by denalipascual
Dear customer,
We appreciate the time you dedicated to write your remarks about your stay at Cabarete. Your review will assist us in our commitment to improve in all aspects of our operations.
We regret not having been able to fulfill your expectations.
Thank you for the opportunity to serve you at our resort.
Kind regards,
General Manager
Viva Wyndham Tangerine
2 out of 5
Was unable to invite any outside guest to my room, no lobster meal served and shrimp was too small to enjoy.
Felt like I was in a all-inclusive self-contained yard prison.
had to rent another hotel in Sosua in order to enjoy company.
Posted by a verified traveler on Dec 7, 2018
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Comment from Hotel Management
Dec 11, 2018
by denalipascual
Dear customer,
Thank you for choosing our Resort as the destination for your recent vacations.
We apologize for any inconvenience that you might have experienced.
Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine
Kind regards,
General Manager
Viva Wyndham Tangerine
3 out of 5
Not the Wyndham you expect
Pros:Staff super friendly and helpful. Beach onsite nice and convenient.
Cons:Open up free wi-fi during emergencies. No cheap way to contact Travelocity or Jet Blue prior to Hurricane Maria.
Location:Blue Lagoon excursion fun. Nothing nearby within walking distance. Went to neighborhood church on Sunday. Knowing Spanish critical if you go into town
This is not the USA version of Wyndham we expected. It was a timeshare resort that Wyndham bought 10 years ago. The resort is 30 or so years old. Maintenance was minimal. We arrived late and missed one day of our stay. The staff was phenomenal, but limited in what they could do to accommodate problems. One of the four rooms booked required a room change four times in six days due to being locked out of room, water leaking into room from shower (thankfully not the toilet), upgrade to oceanview room that was used for one day before moving inland for Hurricane Maria, then home. Ants were prevalent from vegetation nearby. Small blue crabs were cute and loved the same vegetation. Another room leaked shower water and moved into another room. Pictures on the website may have been in a newer building for owners.The majority were old, comfortable, and seemingly clean rooms nothing like the pictures. The beach was severely eroded by Hurricane Irma passing by - José and Maria, too. Still an enjoyable vacation largely in part due to staff, not surroundings. Unlock your phones for international reception and if you have a hotspot, great. 2G wi-fi free only in the lobby and for sale daily or weekly elsewhere in the resort. No computers available to check into flights or pre-purchase bag fees. Extra $5 per bag for Dominican Republic taxes if you don't do it online prior to leaving. We took $100 each in one-dollar bills for tips to staff which was greatly appreciated by all. Spanish helpful.
Posted by Te, from Winchester, VA on Sep 29, 2017
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Comment from Hotel Management
Nov 18, 2017
by denalipascual
Dear customer,
We appreciate the time you dedicated to write your remarks about your stay at Cabarete. Your review will assist us in our commitment to improve in all aspects of our operations.
We regret not having been able to fulfill your expectations.
Thank you for the opportunity to serve you at our resort.
Kind regards,
General Manager
Viva Wyndham Tangerine
4 out of 5
Nice if inclusive participation is your game
Pros:Justin James live music. Only 1 night out of 7 sadly.
Cons:VIP Club pestering sucks!!!
Location:Don't ask Guest Services. If it's not one of their tours they know nothing
We tend to be more independent and not participatory. If you like group activities and hanging on property then this place is OK. If you like, Zumba, Aqua aerobics and loud poolside speakers playing Caribbean disco then this place is for you. If you want your own place with peace and quiet then it is not. Food was OK. Tip the bartenders a little for better glasses rather than the 8.5 oz. little plastic cups. I didn't like the constant pestering to attend the VIP Club (timeshare-like) presentation. We didn't attend! Typical beach vendors just outside the property but that's to be expected.
Posted by Zumba Incusivso, from Park City, Utah on Jun 23, 2017
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Comment from Hotel Management
Jun 28, 2017
by denalipascual
Dear customer,
Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services.
We apologize for any inconvenience that you might have experienced.
Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine
Kind regards,
General Manager
Viva Wyndham Tangerine
4 out of 5
Ideally situated for kiteboarding
Pros:The proximity of the beach and the food
Cons:Wireless access
Location:A bit outside of the village. But right on the kiteboarding spot
Viva Tangerine is ideally situated for whom want to dedicate his vacation to kiteboarding as is right on the spot, the best location on the beach that is always windy that also makes the place cooler in summer. The food is excellent and healthy. My only reservation is that the wireless is not included and is quite expensive.
Posted by pierre, from San Jose California on Jun 28, 2016
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Comment from Hotel Management
Jul 23, 2016
by denalipascual
Dear Guest,
We appreciate your valuable feedback about the stay you had at our property.
It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Tangerine was enjoyable.
Thank you for choosing our resort and for recommending us.
Kind regards,
General Manager
Viva Wyndham Tangerine
3 out of 5
This was ok, I've been to better!
The picture of the room that on the website must be only on one side of the resort because that not the type of room I stay in. The food is ok & I had one issue getting the staff to replace a broken iron it took hours, but it was finally brought to me by the manager, his customers service was on point from start to end.
Posted by NYC, from NY on Nov 2, 2015
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1 out of 5
Pitiful
Was just going for a 2 day jaunt to the north coast. Went here because relatives were going. Food was awful, facilities were run down, nothing to do (especially with kids, but even without), service/staff was nearly non-existent. There are so many better choices, and a lot are much cheaper. Checkin/Checkout were also painful; front desk staff was especially rude at checkout.
Posted by STLmarc, from St. Louis, MO on Jul 18, 2013
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About the Viva Wyndham Tangerine Resort - All Inclusive
This property is closed from 25 March 2020 to 31 October 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Surfing/boogie boarding
Windsurfing
Land activities
Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club
Lessons/classes/games
Aerobics
Dancing
Water fitness
Yoga
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Airport transfers
Childcare
Laundry/dry cleaning services
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Access to onsite clubs included
Sailing included
Surfing/boogie boarding included
Windsurfing included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
Airport transfers not included
Fitness facilities included
Tennis included
Water fitness classes/lessons included
Volleyball included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Bicycling included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Tennis rackets included
Yoga classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
Kids club included
All food and beverages included
Minibar (all beverages included)
Scuba lessons included
All onsite activities, and facilities and equipment included
Onsite live performances included
All non-motorized water sports included
Theme parties included
All land activities, and recreational facilities and equipment included
Property Features
Viva Wyndham Tangerine Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Viva Wyndham Tangerine Resort - All Inclusive offers its guests a full-service spa, 2 spa tubs, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a fitness center, and a sauna are also featured at the eco-friendly Viva Wyndham Tangerine Resort - All Inclusive. Self parking is free. This 3.5-star Cabarete property is smoke free.
314 guestrooms or units
3 levels
4 dining venues
Buffet breakfast (free)
Karaoke
Bar by the pool
Bar or lounge
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
Beauty salon
Computer for guest use
Onsite shopping
Bellhop
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis court
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Puerto Plata (POP-Gregorio Luperon Intl.) (19.3 km / 12 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Viva Wyndham Tangerine Resort - All Inclusive offers 314 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cabarete property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony or patio
In-room dining
LCD television
Satellite channels
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe (surcharge)
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Bahia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Vela - This poolside restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Viva Mexico - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Melt - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service is available.
Nearby Activities
2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Ecotours on site
Golfing nearby
Surfing/boogie boarding on site
Horse riding/rental on site
Tennis lessons on site
Volleyball on site
Beach volleyball on site
Kayaking on site
Windsurfing on site
Parasailing on site
Yoga classes/instruction on site
Playground on site
Beach yoga on site
Sailing on site
Fitness classes on site
Boat tours on site
Scooter/moped rentals on site
Scuba diving on site
Spa Services
Kelive Spa has massage/treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily.
Outdoor treatment areas
Massages on beach
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Thalassotherapy treatments
Hot stone massage
Mud bath in spa
Deep tissue massage
Swedish massage
Prenatal massage
Sauna in spa
Spa tub in spa
Steam room in spa
Thai massage
Reflexology
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Wheelchair accessible parking
In-room accessibility
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Viva Wyndham Tangerine Resort - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.The property affirms that it follows sanitization practices of Count on Us - Wyndham guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.The property affirms that it follows sanitization practices of Count on Us - Wyndham guidelines.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us - Wyndham
No elevators
Property confirms they are implementing enhanced cleaning measures
No pets or service animals allowed
Individually-wrapped food options are not available
No gap period between guest stays
Fees
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
In-room safe fee: USD 2.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Tangerine Wyndham
Viva Tangerine Wyndham
Viva Wyndham Tangerine All Inclusive
Viva Wyndham Tangerine Cabarete
Viva Wyndham Tangerine Resort All Inclusive
Viva Wyndham Tangerine Resort All Inclusive Cabarete
Wyndham Tangerine
Wyndham Tangerine Resort
Wyndham Viva Tangerine
Viva Wyndham Tangerine
Viva Wyndham Tangerine All Inclusive Cabarete
Viva Wyndham Tangerine Inclus
Viva Wyndham Tangerine Resort - All Inclusive Cabarete
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Green Globe
Promotions
Special Wedding Offer
Book an onsite wedding event and receive an upgrade to an ocean view room category with king bed, subject to availability, in-room breakfast morning after wedding, fruit basket in room, late morning housekeeping service, civil judge and legal expenses (excludes legalization), in-room honeymoon surprise, wedding coordinator and translation services, late check-out, subject to availability, romantic dinner for 2 persons, bridal bouquet; wedding cake and sparkling wine for up to 10 persons, background music, decorations, 10 color photos, and reception dinner the night of the wedding.
Must book a stay and an onsite wedding event to receive benefits. Guests must contact the hotel directly to arrange wedding services; contact information is provided on the booking confirmation email. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
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Frequently Asked Questions
There are 4 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.
This property offers free self parking.
Viva Wyndham Tangerine Resort - All Inclusive is 12 mi (26-min drive) away from the Puerto Plata (POP-Gregorio Luperon Intl.) airport, the closest popular airport to the property.
Viva Wyndham Tangerine Resort - All Inclusive features an outdoor pool and a children's pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Kelive Spa, where you can enjoy body treatments, mud baths, and detox wraps.
Viva Wyndham Tangerine Resort - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.
Check-in is from 3:00 PM - midnight.
Viva Wyndham Tangerine Resort - All Inclusive offers an airport shuttle.
No, there is no casino at this property, but Coral Reef Casino (17-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
