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"The bathroom was the only complaint. That is the most important part about the cleanliness. Other than that, the food, drinks, and beach were great. " More

By a verified traveler on Wed 07 Apr 2021

Hotel Description

3.5-star beachfront property near Kite Beach

On the beach

A stay at this Cabarete property places you within a 15-minute walk of Kite Beach.

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Enjoy a day at the beach scuba diving, or relax with sun loungers. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 314 guestrooms offer free WiFi and balconies or patios. Free local calls, hair dryers, and showers are also available.

Superior Garden - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$116* Per night/room May 9 - May 10

Superior Garden - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Ocean View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible Room Superior Garden View - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

All Together Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Viva Wyndham Tangerine Resort - All Inclusive ratings based on 42 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Viva Wyndham Tangerine Resort - All Inclusive

Everyone (7) Couples (3) Family (3)
4 out of 5
The bathroom was the only complaint. That is the most important part about the cleanliness. Other than that, the food, drinks, and beach were great.

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 9, 2021 by Viva Wyndham Tangerine

Dear customer, Thank you for publishing your positive review. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine. Best regards, Customer Care Viva Wyndham Tangerine

5 out of 5
can't be better

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 9, 2021 by Viva Wyndham Tangerine

Dear customer, Thank you for your review regarding the Viva Wyndham Tangerine. It is very nice to read your good remarks. Also we are very happy to know that we were able to meet your expectations. We look forward to your next stay at our resort. Kind regards, Customer Care Viva Wyndham Tangerine

4 out of 5
This is not a five-star resort buy any stretch, but you get more than you pay for. The location is fantastic, the service is great and the food good (better than "good").

Posted by on Feb 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by Viva Wyndham Tangerine

Dear customer, We appreciate the time you dedicated to write your remarks about your stay. Thanks for you kind comments about our staff and food. It's really good to know that our price/quality ratio met your expectations. Thank you for choosing to stay with us. Kind regards, Customer Care Viva Wyndham Tangerine

4 out of 5

Posted by on Aug 29, 2019

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Comment from Hotel Management

Aug 30, 2019 by denalipas

Dear customer, We really appreciate your review. We would be honored to welcome you back in a near future. Kind regards, General Manager Viva Wyndham Tangerine

3 out of 5
There was no windsurfing or bicycles onsite. there were no minibars in the rooms. I had to switch rooms 3 times because of a/c issues. The food was okay, and it is very noisy near the pool and bar

Posted by , from Orlando on Jun 2, 2019

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Comment from Hotel Management

Jun 4, 2019 by denalipascual

Dear customer, Thank you for sharing your comments with us on your recent vacation. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your stay. Again thank you for choosing to stay with us. Kind regards, General Manager Viva Wyndham Tangerine

2 out of 5
Check-in went well enough, and we were escorted to our room. We walked in and immediately were disappointed. The room was institutional. White, no decor, nothing inviting. There is no mini fridge, no dressers to unpack, the bed is rock solid, blankets are not king size (on a King size bed) tiny decorative pillows, not even standard size, and all you can hear is a pipe running somewhere. We were told that locals aren’t allowed in the resort, but found out quickly that they are allowed on the beach, which means the second you step out there they are pushing their merchandise on you, usually a no thank you is enough but every single day they ask if today you’ll buy. I stayed mostly in the pool area because of it. Within the resort they push picture packages, excursions, etc on you, nonstop. On the last 2 days they had vendors in the resort so that to get to dinner you had to walk by them and have them beg you to look and buy. I understand it’s their livelihood but I just want to get to dinner. The food is nothing exciting. The most concerning thing is the temperature- everything is Luke warm. Hot food items are luke warm, cold items are luke warm. I didn’t eat any meat because of this. You can’t drink the water from the tap so you need bottled water, which you have to buy (only 1 complimentary bottle per day) and they yell at you for trying to refill them from the filtered dispenser in the main area.

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 1, 2019 by denalipascual

Dear customer, Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Tangerine

2 out of 5
Regarding the Viva Wyndham Tangerine resort in Puerto Plata Dominican Republic. In conclusion, I would not come back there again. There are definitely good features, but overall not pleasant. The good features are the beach the activities on the beach, plenty of chairs and shade or sun. the pool the activities around the pool are all great. The rooms are not as presented on their website, they are much plainer and not decorated at all. There are few electrical outlets and no charging ports. The bathroom has no shelf space to put any of your toiletries. The toilet and the toilet paper holder are in conflict, when sitting on the toilet you can't unroll the toilet paper. The shower leaks water from the shower stall onto the bathroom floor and out the bathroom door. The air conditioning had a musty odor and was very loud. If you enjoy walking around a local shopping area, there is none. Get your shower early..during prime times our unit would run out of hot water. Very unusual dinner reservation requirements, must be made at the service desk between 9am-3pm for 2 of the 3 restaurants. The wait staff was very courteous and clean but not very accommodating. If you needed something for your room you had to ask several times for it. Our room did not come with a coffee pot, we ask for one and it was provided, it was in poor condition. We had to ask every day for more coffee and bottled water to make our coffee. With all this said we would not come back again.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Feb 28, 2019 by denalipascual

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Cabarete. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Tangerine

2 out of 5
Was unable to invite any outside guest to my room, no lobster meal served and shrimp was too small to enjoy. Felt like I was in a all-inclusive self-contained yard prison. had to rent another hotel in Sosua in order to enjoy company.

Posted by on Dec 7, 2018

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Comment from Hotel Management

Dec 11, 2018 by denalipascual

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We apologize for any inconvenience that you might have experienced. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine Kind regards, General Manager Viva Wyndham Tangerine

3 out of 5

Not the Wyndham you expect

Pros: Staff super friendly and helpful. Beach onsite nice and convenient.
Cons: Open up free wi-fi during emergencies. No cheap way to contact Travelocity or Jet Blue prior to Hurricane Maria.
Location: Blue Lagoon excursion fun. Nothing nearby within walking distance. Went to neighborhood church on Sunday. Knowing Spanish critical if you go into town
This is not the USA version of Wyndham we expected. It was a timeshare resort that Wyndham bought 10 years ago. The resort is 30 or so years old. Maintenance was minimal. We arrived late and missed one day of our stay. The staff was phenomenal, but limited in what they could do to accommodate problems. One of the four rooms booked required a room change four times in six days due to being locked out of room, water leaking into room from shower (thankfully not the toilet), upgrade to oceanview room that was used for one day before moving inland for Hurricane Maria, then home. Ants were prevalent from vegetation nearby. Small blue crabs were cute and loved the same vegetation. Another room leaked shower water and moved into another room. Pictures on the website may have been in a newer building for owners.The majority were old, comfortable, and seemingly clean rooms nothing like the pictures. The beach was severely eroded by Hurricane Irma passing by - José and Maria, too. Still an enjoyable vacation largely in part due to staff, not surroundings. Unlock your phones for international reception and if you have a hotspot, great. 2G wi-fi free only in the lobby and for sale daily or weekly elsewhere in the resort. No computers available to check into flights or pre-purchase bag fees. Extra $5 per bag for Dominican Republic taxes if you don't do it online prior to leaving. We took $100 each in one-dollar bills for tips to staff which was greatly appreciated by all. Spanish helpful.

Posted by , from Winchester, VA on Sep 29, 2017

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Comment from Hotel Management

Nov 18, 2017 by denalipascual

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Cabarete. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Tangerine

4 out of 5

Nice if inclusive participation is your game

Pros: Justin James live music. Only 1 night out of 7 sadly.
Cons: VIP Club pestering sucks!!!
Location: Don't ask Guest Services. If it's not one of their tours they know nothing
We tend to be more independent and not participatory. If you like group activities and hanging on property then this place is OK. If you like, Zumba, Aqua aerobics and loud poolside speakers playing Caribbean disco then this place is for you. If you want your own place with peace and quiet then it is not. Food was OK. Tip the bartenders a little for better glasses rather than the 8.5 oz. little plastic cups. I didn't like the constant pestering to attend the VIP Club (timeshare-like) presentation. We didn't attend! Typical beach vendors just outside the property but that's to be expected.

Posted by , from Park City, Utah on Jun 23, 2017

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Comment from Hotel Management

Jun 28, 2017 by denalipascual

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine Kind regards, General Manager Viva Wyndham Tangerine

About the Viva Wyndham Tangerine Resort - All Inclusive

Location Carretera Sosua-cabarete, Cabarete, Puerto Plata 57000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis rackets
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Tennis rackets included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • Scuba lessons included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Viva Wyndham Tangerine Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Viva Wyndham Tangerine Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a nightclub, and a fitness center are also featured at the eco-friendly Viva Wyndham Tangerine Resort - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Cabarete property is smoke free.

  • 314 guestrooms or units
  • 3 levels
  • 4 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gregorio Luperon Intl. Airport (POP) (19.3 km / 12 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Viva Wyndham Tangerine Resort - All Inclusive offers 314 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private balcony or patio
  • LCD television
  • Satellite channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

La Bahia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Vela - This poolside restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Viva Mexico - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Melt - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Golfing nearby
  • Horse riding/rental on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Swimming nearby

Spa Services

Kelive Spa has massage/treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Outdoor treatment areas
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Viva Wyndham Tangerine Resort - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tangerine Wyndham
  • Viva Tangerine Wyndham
  • Viva Wyndham Tangerine All Inclusive
  • Viva Wyndham Tangerine Cabarete
  • Viva Wyndham Tangerine Resort All Inclusive
  • Viva Wyndham Tangerine Resort All Inclusive Cabarete
  • Wyndham Tangerine
  • Wyndham Tangerine Resort
  • Wyndham Viva Tangerine
  • Viva Wyndham Tangerine
  • Viva Wyndham Tangerine All Inclusive Cabarete
  • Viva Wyndham Tangerine Inclus
  • Viva Wyndham Tangerine Resort - All Inclusive Cabarete

You should know

  • Viva Wyndham Tangerine Resort - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.