"We tend to be more independent and not participatory. If you like group activities and hanging on property then this place is OK. If you like, Zumba, ... " More

By a verified traveler on Fri 23 Jun 2017

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Hotel Description

An all-inclusive stay in Cabarete awaits you at Viva Wyndham Tangerine Resort - All Inclusive. You'll be 33.9 km (21.1 mi) from Playa Dorada and 39.5 km (24.5 mi) from Fort San Felipe. Highlights at this beachfront resort include 4 restaurants, 2 spa tubs, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 314 rooms feature in-room childcare, coffee/tea makers, and free bottled water. Hair dryers, phones, and irons/ironing boards are also available.

A day of pampering at Kelive Spa can include deep-tissue massages, aromatherapy, and thalassotherapy along with access to the mud bath and sauna. The buffet restaurant, La Bahia, serves international cuisine and is open for breakfast, lunch, and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and free kids' club. Business amenities include meeting rooms and a business center. Plus you'll find free WiFi in public areas, a fitness center, and an outdoor tennis court. There's also free self parking, along with the convenience of car rentals on site.

Attractions in proximity to this 3.5-star Cabarete resort include Pico Isabel de Torres and Ocean World Adventure Park.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

ALL TOGETHER ROOM

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

SUITES OCEAN FRONT

Bed Count 1 King Bed Maximum Occupancy 4 Max

Viva Wyndham Tangerine Resort - All Inclusive ratings based on 34 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Not the Wyndham you expect

Pros: Staff super friendly and helpful. Beach onsite nice and convenient.
Cons: Open up free wi-fi during emergencies. No cheap way to contact Travelocity or Jet Blue prior to Hurricane Maria.
Location: Blue Lagoon excursion fun. Nothing nearby within walking distance. Went to neighborhood church on Sunday. Knowing Spanish critical if you go into town
This is not the USA version of Wyndham we expected. It was a timeshare resort that Wyndham bought 10 years ago. The resort is 30 or so years old. Maintenance was minimal. We arrived late and missed one day of our stay. The staff was phenomenal, but limited in what they could do to accommodate problems. One of the four rooms booked required a room change four times in six days due to being locked out of room, water leaking into room from shower (thankfully not the toilet), upgrade to oceanview room that was used for one day before moving inland for Hurricane Maria, then home. Ants were prevalent from vegetation nearby. Small blue crabs were cute and loved the same vegetation. Another room leaked shower water and moved into another room. Pictures on the website may have been in a newer building for owners.The majority were old, comfortable, and seemingly clean rooms nothing like the pictures. The beach was severely eroded by Hurricane Irma passing by - José and Maria, too. Still an enjoyable vacation largely in part due to staff, not surroundings. Unlock your phones for international reception and if you have a hotspot, great. 2G wi-fi free only in the lobby and for sale daily or weekly elsewhere in the resort. No computers available to check into flights or pre-purchase bag fees. Extra $5 per bag for Dominican Republic taxes if you don't do it online prior to leaving. We took $100 each in one-dollar bills for tips to staff which was greatly appreciated by all. Spanish helpful.

Posted by , from Winchester, VA on Sep 29, 2017

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Comment from Hotel Management

Nov 18, 2017 by denalipascual

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Cabarete. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Tangerine

4 out of 5

Nice if inclusive participation is your game

Pros: Justin James live music. Only 1 night out of 7 sadly.
Cons: VIP Club pestering sucks!!!
Location: Don't ask Guest Services. If it's not one of their tours they know nothing
We tend to be more independent and not participatory. If you like group activities and hanging on property then this place is OK. If you like, Zumba, Aqua aerobics and loud poolside speakers playing Caribbean disco then this place is for you. If you want your own place with peace and quiet then it is not. Food was OK. Tip the bartenders a little for better glasses rather than the 8.5 oz. little plastic cups. I didn't like the constant pestering to attend the VIP Club (timeshare-like) presentation. We didn't attend! Typical beach vendors just outside the property but that's to be expected.

Posted by , from Park City, Utah on Jun 23, 2017

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Comment from Hotel Management

Jun 28, 2017 by denalipascual

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine Kind regards, General Manager Viva Wyndham Tangerine

4 out of 5

Ideally situated for kiteboarding

Pros: The proximity of the beach and the food
Cons: Wireless access
Location: A bit outside of the village. But right on the kiteboarding spot
Viva Tangerine is ideally situated for whom want to dedicate his vacation to kiteboarding as is right on the spot, the best location on the beach that is always windy that also makes the place cooler in summer. The food is excellent and healthy. My only reservation is that the wireless is not included and is quite expensive.

Posted by , from San Jose California on Jun 28, 2016

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Comment from Hotel Management

Jul 23, 2016 by denalipascual

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Tangerine was enjoyable. Thank you for choosing our resort and for recommending us. Kind regards, General Manager Viva Wyndham Tangerine

3 out of 5

This was ok, I've been to better!

The picture of the room that on the website must be only on one side of the resort because that not the type of room I stay in. The food is ok & I had one issue getting the staff to replace a broken iron it took hours, but it was finally brought to me by the manager, his customers service was on point from start to end.

Posted by , from NY on Nov 2, 2015

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1 out of 5

Pitiful

Was just going for a 2 day jaunt to the north coast.  Went here because relatives were going.  Food was awful, facilities were run down, nothing to do (especially with kids, but even without), service/staff was nearly non-existent.  There are so many better choices, and a lot are much cheaper.  Checkin/Checkout were also painful; front desk staff was especially rude at checkout.

Posted by , from St. Louis, MO on Jul 18, 2013

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1 out of 5

Don't stay here!

We were only here for 3 nights and had to visit the front desk SEVERAL times due to no hot water, not enough towels & bed linens that looked as though someone had rolled in them. You stay here & then they convince you to "see" another resort (which is 5 star) to try to sell you time share type pkg. Trust me, when you see the other resort you REALLY don't want to go back to this place. It has no ambiance, no atmosphere, the food is mediocre. I would NOT recommend this place to anyone who travels frequently & is accustomed to at least getting clean towels in their room (more than 1 set). I was very disappointed & when I complained they didn't even try to make it up to me in any way, shape or form!

Posted by , from New Jersey on May 2, 2013

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4 out of 5

Any requests were fulfilled immediately.

After four tries, we were finally given accommodations that met our criteria. Bathrooms could use an upgrade-only one towel bar and one hook were available for towels, bathing suits, etc. could also use cabinet space for toiletries. Rooms were cleaned daily and any requests from housekeeping/maintenance were expeditiously considered. Would return to this hotel again, but not during their rainy season as we lost three days because of rain and clouds.

Posted by , from Westchester, NY, USA on Dec 27, 2012

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2 out of 5

My stay was boring. No entertainments. Breakfast, lunch and dinner were poor.

Cons: Poor breakfast, boring
I will not recommend this resort to anyone. No entertainments.The buffet for all meals. The drinks were chip.The phone in my room was not working. I have been to other resorts in puerto plata. This resort was the worst. I had a boring week. I was happy to return home.

Posted by , from New york on Dec 2, 2011

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2 out of 5

Nice but would go some place else next time.

Pros: Quiet
This Hotel was very nice....but I would travel to another place next time. I enjoy water activities and the water was too rough for anything. Unless you were an avid windsurfer...it was not good conditions to learn in. Too windy and too many waves. The water was very warm and clean as were the beaches. The drinks at the bar were so watered down...like there was no alcohol in them at all...so if you were looking for a nice cocktail...it was like drinking juice all day. The pizza was excellent and we did enjoy the sit down dinners... the buffet was okay...I guess if you are looking for a basic vacation just to relax...this would be okay...but for an all inclusive I would spend my time and money elsewhere.

Posted by , from Upstate NY on May 7, 2011

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5 out of 5

great hotel in great location

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
a friendly staff to serve your food and drinks and tend to you needs food theme nites were great and in a great location on the beach in nice area in a friendly town !

Posted by on Apr 14, 2011

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About the Viva Wyndham Tangerine Resort - All Inclusive

Location Carretera Sosua-cabarete, Cabarete, Puerto Plata

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Viva Wyndham Tangerine Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Viva Wyndham Tangerine Resort - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

  • 314 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 conference rooms
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Plata (POP-Gregorio Luperon Intl.) (19.8 km / 12.3 mi)
  • Parking: Free self parking

Room Amenities

Viva Wyndham Tangerine Resort - All Inclusive offers 314 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

La Bahia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Vela - This poolside restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Viva Mexico - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Melt - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include fitness facilities, a sauna, and snorkeling on site. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Scuba diving on site

Spa Services

  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tangerine Wyndham
  • Viva Tangerine Wyndham
  • Viva Wyndham Tangerine All Inclusive
  • Viva Wyndham Tangerine Cabarete
  • Viva Wyndham Tangerine Resort All Inclusive
  • Viva Wyndham Tangerine Resort All Inclusive Cabarete
  • Wyndham Tangerine
  • Wyndham Tangerine Resort
  • Wyndham Viva Tangerine
  • Viva Wyndham Tangerine

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Honeymoon Promotion

Book a 3-night minimum stay in any room category and receive the following:

  • Upgrade to a higher room category, subject to availability
  • Bottle of sparkling wine
  • Fruit basket
  • Hors d'oeuvres
  • 7x4-inch picture
  • 2 t-shirts

Full details at check-in. Room upgrade is based on availability at check-in. Couple must have been married within the past 6 months. Couples must show a copy of the marriage certificate at check-in. Other restrictions may apply.



Via Boomer Promotion
Book a stay in any room type and receive the following:

  • Personalized check-in
  • Priority luggage delivered to room
  • Room upgrade (subject to availability
  • In-room welcome amenities
  • Books and board games
  • Dance classes (upon request)
  • Access to VIP areas
  • Priority a la carte restaurant reservations
  • 10% discount at affiliated stores
  • 10% discount on meals and beverages in addition to the all-inclusive package
  • Late check-out (subject to availability)
  • Valid for US residents only. No minimum of nights requires. Available for guests 60 years or older. Id required upon check-in. Only valid at Viva Wyndham Azteca, Viva Whyndham Dominicus Palace, Viva Wyndham Tangerine, and Viva Wyndham Fortuna Beach. Package must be requested at time of booking. Other restrictions may apply.

    Special Wedding Offer

    Book an onsite wedding event and receive an upgrade to an ocean view room category with king bed, subject to availability, in-room breakfast morning after wedding, fruit basket in room, late morning housekeeping service, civil judge and legal expenses (excludes legalization), in-room honeymoon surprise, wedding coordinator and translation services, late check-out, subject to availability, romantic dinner for 2 persons, bridal bouquet; wedding cake and sparkling wine for up to 10 persons, background music, decorations, 10 color photos, and reception dinner the night of the wedding.


    Must book a stay and an onsite wedding event to receive benefits. Guests must contact the hotel directly to arrange wedding services; contact information is provided on the booking confirmation email. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.