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The Rubens at the Palace

5.0 star property
5-star luxury hotel near Buckingham Palace

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Photo gallery for The Rubens at the Palace

Daily English breakfast (GBP 45 per person)
Creator video
Property entrance
Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Green Park
    ‪5 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Premium bedding, down comforters, in-room safe, individually decorated

Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed) | Premium bedding, down comforters, in-room safe, individually decorated

Double Room (Royal Themed)

8.6 out of 10
Excellent
(4 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite

  • 249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View) | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(8 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View) | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master) | Premium bedding, down comforters, in-room safe, individually decorated

Suite (96) Master)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed) | Property amenity

Room, 1 King Bed (Royal Themed)

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, in-room safe, individually decorated

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 71 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy) | Premium bedding, down comforters, in-room safe, individually decorated

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Hyde Park. Big Ben and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • Buckingham Palace - 4 min walk - 0.3 miles
  • Green Park - 5 min walk - 0.3 miles
  • Victoria Station Travel Information Centre - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪Shake Shack Victoria Nova - ‬2 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Black Sheep Coffee - ‬3 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

How close is The Rubens at the Palace to the airport?

The Rubens at the Palace is 11 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Rubens at the Palace?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on Mar 22, 2026 start from $285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Rubens at the Palace have an airport shuttle?

Airport shuttle services are not available at The Rubens at the Palace.

Does The Rubens at the Palace offer free breakfast?

Free breakfast isn’t provided at The Rubens at the Palace, but English breakfast is offered for a fee of GBP 45 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Rubens at the Palace?

No, there is no casino at this hotel.

What time is check-in at The Rubens at the Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Rubens at the Palace?

Free parking is not available at this hotel. Valet parking is available for GBP 70 per night.

Does The Rubens at the Palace have a pool?

The Rubens at the Palace does not have a pool.

Does The Rubens at the Palace have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does The Rubens at the Palace have a spa?

There are no spa services available at this hotel.

How close is The Rubens at the Palace to downtown London?

The Rubens at the Palace is 0.9 mi away from London.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1017 reviews
Rating 8 - Good. 163 out of 1017 reviews
Rating 6 - Okay. 75 out of 1017 reviews
Rating 4 - Poor. 29 out of 1017 reviews
Rating 2 - Terrible. 11 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff were very welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Clean room and a good location with friendly and efficient staff. It has gotten progressively better over the last 20 years.
Stayed 1 night in Dec 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities
OH what a perfect experience don't know where to begin- Staff was outstanding!! Fro bellman, front desk, to bar both managers and staff! Room cant say enough ~ GORGEOUS!! roomy comfortable!! WE were there in December and the holiday decor a fantastic! I already looking forward to returning to London ad mainly due to this hotel!! Location was great as well!
Stayed 4 nights in Dec 2025

6/10 Okay

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

jeff, birmingham

Liked: Cleanliness, property conditions & facilities
They called us on a regular basis to check on us Nice room comfortable bed
Stayed 9 nights in Nov 2025

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Staff was efficient and friendly. They accomodated my early arrival easily and with a good attitude.
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Muhammad

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, peaceful sleep, but the staff are superb.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph Decker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Great staff. Made me feel welcome
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. Great location. Courteous, friendly, helpful service.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel are top-notch and care about one thing - the satisfaction of their guests. Whether it be the doorman - who always was there with a smile and has a great sense of humor - or the folks at the registration desk - customer service is number one. My daughter got extremely sick with food poisoning - like EXTREMELY SICK. We needed garbage bags, towels, cleaning products, towels, etc. Never once did they say no and never once did they end up put out. There are more details that I will spare you with - but I will spare you. EVERYONE from the registration desk to the concierge, etc. cared about our health and safety and made sure that we were OK and taken care of. Great hotel - a short walk to Buckingham and the staff makes this place well worth it as well. Five Stars!
Stayed 2 nights in Nov 2025

10/10 Excellent

Avril

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful luxurious hotel Excellent customer service always
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Sir Robin

Stayed 1 night in Nov 2025

8/10 Good

Clay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent and very friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Staff are super friendly, helpful and professional
Stayed 6 nights in Nov 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. The staff were very friendly and attentive. Overall the customer service was outstanding. The bar was lovely which we used for a drink. The only drawback was the room felt a bit dated and it only had a small double bed.
Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
Not a 5 star establishment. Rude, unfriendly and unhelpful staff especially Olaide and Abrar. Dingy dark space with no amenities or lounge. Rooms and space overall needs updating. ‘King’ bed has an uncomfortable crease down the middle and walls are paper thin you can hear the next guests snoring. Pascal and Roberto however were perfect examples of what 5 star service looks like.
Stayed 5 nights in Nov 2025

6/10 Okay

julian

Liked: Cleanliness
Room was tiny even for London. Shower temperature was unstable. Were moved to a larger room but still had problems with the shower
Stayed 2 nights in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was not included in my stay but I took advantage of it twice. Very elegant surroundings, great choice.
Stayed 4 nights in Nov 2025