Park Grand Mayfair

3.5 star property
3.5-star hotel near Marble Arch

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Photo gallery for Park Grand Mayfair

Lobby
Staircase
Spa
Exterior
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
31 Great Cumberland Place, London, England, W1H 7TA
  • Marble Arch
    ‪3 min walk‬
  • Hyde Park
    ‪4 min walk‬
  • Oxford Street
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Club Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

7.2 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

7.0 out of 10
Good
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Berkemey Single Room

  • Sleeps 1

Berkemey Double Room

  • Sleeps 2

Hyde Park Triple Room

  • Sleeps 3

Hyde Park Club Room

  • Sleeps 2

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About the neighborhood

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Marble Arch and Hyde Park, both within a 5-minute walk. Oxford Street and Buckingham Palace are also within 2 miles (3 km).

What's nearby

  • Marble Arch - 3 min walk - 0.2 miles
  • Hyde Park - 4 min walk - 0.3 miles
  • Oxford Street - 12 min walk - 0.7 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • Buckingham Palace - 4 min drive - 1.3 miles

Getting around

  • Marble Arch Underground Station - 3 min walk
  • Marylebone Station - 12 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Sound Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Zula Burger - ‬3 min walk
  • ‪Snowflake Luxury Gelato - ‬3 min walk
  • ‪Pret A Manger - ‬3 min walk

About this property

Park Grand Mayfair

3.5-star hotel near Marble Arch
There's a restaurant on site. Public spaces have free WiFi. Park Grand Mayfair also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Park Grand Mayfair offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • iPod dock
  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Frequently asked questions

How close is Park Grand Mayfair to the airport?

Park Grand Mayfair is 10.9 mi (45-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Park Grand Mayfair have an airport shuttle?

Airport shuttle services are not available at Park Grand Mayfair.

Does Park Grand Mayfair offer free breakfast?

Free breakfast isn’t provided at Park Grand Mayfair, but English breakfast is offered for a fee of GBP 19.95 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Park Grand Mayfair?

No, there is no casino at this hotel.

What time is check-in at Park Grand Mayfair?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Park Grand Mayfair?

Free parking is not available at this hotel.

Does Park Grand Mayfair have a pool?

Park Grand Mayfair does not have a pool.

Does Park Grand Mayfair have a restaurant?

Yes, there is a restaurant on site.

Does Park Grand Mayfair have a spa?

There are no spa services available at this hotel.

How close is Park Grand Mayfair to downtown London?

Park Grand Mayfair is 1.5 mi away from London.

Park Grand Mayfair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 207 out of 598 reviews
Rating 8 - Good. 153 out of 598 reviews
Rating 6 - Okay. 95 out of 598 reviews
Rating 4 - Poor. 69 out of 598 reviews
Rating 2 - Terrible. 74 out of 598 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location near Marble Arch. Close to great restaurants, shopping, and Hyde Park.
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star! Property is in a great area just off Marble Arch, reception area is nice and the staff are helpful however the single rooms on the lower ground floor are grim! Damp cold and windowless, very unpleasant to sleep in
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and room
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Room was very dark with little natural light and service was ok, but that was it.
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Abubakar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, especially January who couldn’t do enough for us. Thank you
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I expected better

Check in wasn’t the fastest, nice clean hotel. Very annoying we had to tune the Television in every time we turned it on to the loss off nearly ten minutes each time. Cracked floor tiles in the shower room. Room very hot even with the aircon on the lowest setting of 19 degrees. Local parking was £38 around the corner for the one nights stay
Stayed 1 night in May 2025

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good, breakfast needs work.

Overall a lovely stay. Warm and friendly reception staff, hotel in a great location. Breakfast let things down as although there was a great selection, it was cold. We even tried at 7:30 when it opened but alas the hot food was tepid at best.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abubakar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing and the staff are first class. They couldn’t do more for us. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Mahb

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed Mahbubur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Martin, North Curry

Stayed 1 night in Apr 2025

8/10 Good

Wai Ping Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services particularly with unlimited bottles of water provided. Everything was good except malfunction of USB port and mattress is too soft.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend

Fantastic hotel in a great location. Would happily book again Good weekend base
Stayed 2 nights in Apr 2025

4/10 Poor

Jon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fundamental issues with the hotel

Stayed one night. Can’t fault the staff. All were friendly, welcoming, and attentive. The problem is with the hotel itself. My room stank of cigarettes and when I spoke to the reception they said they knew about it and a previous guest had been smoking in a neighbouring room, and that unfortunately there were no alternative rooms available. So I put up with it. However, i noticed the smell intensified over the duration of my stay and was worse in the bathroom, especially in the morning. I suspect the smoke is being brought in from a smoking area outside via ventilation. I was given a ground floor room and immediately outside the window is a narrow alley with residential houses on it. Sound insulation is incredibly poor so i could hear residents coming and going and their conversations very clearly and at all hours. I could also hear guests in the next room riffling through their bags, and every word of their conversation. And more. The walls are wafer thin. I didn’t sleep well as a result. The positives are that the bed and pillows were very comfortable and the shower was fantastic. And again, staff were great. Its just the building itself has significant flaws preventing it from being a great place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Tasleem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Raul, Bradenton

Liked: Amenities
In general, great property and location. The staff very professional, accommodating and helpful. My room could use a bit of an update but overall I was very happy with my stay. I will book here again on my next visit.
Stayed 4 nights in Mar 2025

10/10 Excellent

RUBINDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service good price.
Stayed 1 night in Feb 2025

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spot on and front desk staff very pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Staff and Hotel

A lovely warm welcome from January, a free upgrade and breakfast was given on arraval. Very clean tidy spacious room with all necessities available. Quiet, warm, comfortable night sleep. Lovely breakfast and eat checkout.
Stayed 1 night in Feb 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing staff, great location, and good place to stay. Definitely will stay in every time.
Stayed 9 nights in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London trip 2025 #1

Great location
Stayed 4 nights in Jan 2025