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a&o London Docklands Riverside

4.0 star property
4-star hotel near Tower of London

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Photo gallery for a&o London Docklands Riverside

Free WiFi, bed sheets
Point of interest
Front of property
View from room
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Museum of London Docklands
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for One-Bedroom King Suite

Free WiFi, bed sheets

One-Bedroom King Suite

  • Sleeps 3

View all photos for Deluxe Queen Room

Free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

View all photos for Room (6 Beds)

Free WiFi, bed sheets

Room (6 Beds)

  • 538 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Free WiFi, bed sheets

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Quadruple Room

Free WiFi, bed sheets

Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Shared Dormitory (6 Bed room)

Free WiFi, bed sheets

Shared Dormitory (6 Bed room)

  • 538 sq ft
  • Sleeps 1
  • 1 Twin Bed OR 1 Twin Bunk Bed

View all photos for Shared Dormitory (4 Bed room)

Shared Dormitory (4 Bed room) | Free WiFi, bed sheets

Shared Dormitory (4 Bed room)

  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed OR 1 Twin Bunk Bed

View all photos for Two Bedroom Queen Room

Free WiFi, bed sheets

Two Bedroom Queen Room

  • Sleeps 5

View all photos for Double Guest Room

Free WiFi, bed sheets

Double Guest Room

  • Sleeps 1

View all photos for King Guest Room

Free WiFi, bed sheets

King Guest Room

  • Sleeps 2

View all photos for Queen Guest Room

Free WiFi, bed sheets

Queen Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

Free WiFi, bed sheets

Twin Guest Room

  • Sleeps 2

View all photos for King Junior Suite with River View

Free WiFi, bed sheets

King Junior Suite with River View

  • Sleeps 3

View all photos for Two Bedroom Suite with Balcony And River View

Free WiFi, bed sheets

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

View all photos for Two Double Family Deluxe Room

Free WiFi, bed sheets

Two Double Family Deluxe Room

  • Sleeps 5

View all photos for King One Bedroom Executive Suite

Free WiFi, bed sheets

King One Bedroom Executive Suite

  • Sleeps 2

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About the neighborhood

London

Southwark stay.Your stay at this Southwark hotel places you within 3 miles (5 km) of Tower of London and Royal Observatory. O2 Arena and ExCeL Exhibition Centre are also within 3 miles (5 km).

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • Thames River - 3 min walk - 0.2 miles
  • Museum of London Docklands - 13 min walk - 0.5 miles
  • One Canada Square - 16 min walk - 0.7 miles
  • Crossrail Place Roof Garden - 19 min walk - 0.9 miles

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Grapes - ‬18 min walk
  • ‪The Ship York - ‬11 min walk
  • ‪Cafe Brera - ‬10 min walk
  • ‪Royal China - ‬10 min walk
  • ‪Mario’s Cafe - ‬14 min walk

About this property

a&o London Docklands Riverside

4-star hotel near Tower of London
There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at a&o London Docklands Riverside. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1991
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
A&o London Docklands Riverside offers 378 accommodations with hair dryers and complimentary toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

Similar properties

Lobby
Hilton London Canary Wharf
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,001 reviews
$150 nightly
The price is $180
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Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (GBP 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • Snack bar/deli

Things to do

  • Library
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 47-inch smart TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 13
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 13
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's aohostels.com mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13 for adults and GBP 6.5 for children
  • Covered self parking fee: GBP 25 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 13 (subject to availability)
  • Late check-out fee: GBP 13 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

How close is a&o London Docklands Riverside to the airport?

A&o London Docklands Riverside is 8.7 mi (32-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does a&o London Docklands Riverside have an airport shuttle?

Airport shuttle services are not available at a&o London Docklands Riverside.

Does a&o London Docklands Riverside offer free breakfast?

Free breakfast isn’t provided at a&o London Docklands Riverside, but buffet breakfast is offered for a fee of GBP 13 for adults and GBP 6.5 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at a&o London Docklands Riverside?

No, there is no casino at this hotel.

What time is check-in at a&o London Docklands Riverside?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs GBP 13 (subject to availability).

Is there free parking at a&o London Docklands Riverside?

Free parking is not available at this hotel. Self parking is available for GBP 25 per night.

Does a&o London Docklands Riverside have a pool?

A&o London Docklands Riverside does not have a pool.

Does a&o London Docklands Riverside have a spa?

There are no spa services available at this hotel.

How close is a&o London Docklands Riverside to downtown London?

A&o London Docklands Riverside is 4 mi away from London.

a&o London Docklands Riverside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nichol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

joannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the location, close to family. We love the breakfast, first class. The room was a bit dated (carpet) and smaller than what we are accustomed to.
Stayed 6 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Lynnette

Liked: Cleanliness, staff & service
Staff were great, and very comfy bed. Property was somewhat dated, and was a little disappointed for the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Manosh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay room was clean and tidy bathroom was clean, rooms and bathrooms are starting to get a bit dated but dosnt affect your stay. We had one issue of a blocked bathroom sink but we reported it to reception and this was sort while we were out so all good there. Overall very good stay.
Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service
This hotel was a great hotel for people who are going to stay in the city center for the day and only return to sleep. If you are looking for a place to be able to come and go throughout the day, this is not the place for you, as it is quite a commute. The room was fairly clean, but definitely had a damp smell and there was some mold. Beds were clean an comfortable. We needed to use the sofa bed, so having it pulled out and ready to go when we arrived was great. However, it was completely inverted with the feet significantly higher than the head. My husband had to do a lot of propping to make it comfortable enough for our son. This was less than desirable after a long day of travel. The biggest issue with the room was that there are zero power outlets in the bathroom. We had a group of four adults, and having to maneuver around the pull out sofa to use the hairdryer in the main room was extremely inconvenient. I would not return to this hotel for that reason alone. The staff was helpful for the most part, although the person we dealt with at check in was definitely not overly friendly, nor did he share important information such as how to use the ferry, which would've been useful and I have to imagine is expected. We did not eat at the hotel after going to the restaurant one evening and finding that the menu was a little disappointing and extremely expensive compared to other places in the area. There is a wonderful pub down the street that I would highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

VINCENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was on the Spot and genuine! Made sure completely Happy
Stayed 3 nights in Aug 2025

10/10 Excellent

Soneni

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

6/10 Okay

Gemma

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great, but the facilities really need an upgrade. Our air-conditioning wasn't working properly in our room meaning the temperature was around 25-26.5°C during our 4 night stay. The toilet blocked continuously, meaning maintenance were coming in at least once a day to unblock it. Breakfast was great. The ferry across to Canary wharf was really handy. But this really didn't feel like a 4 star hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break in beautiful hotel

Beautiful hotel with excellent location. Staff extremely helpful and friendly. Room clean, comfortable and spacious. Busy hotel with stunning views.
View from hotel at night time.
Stunning View from bedroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandchildrens first visit to london

Wonderful hotel, great location, great food and great views of Canary wharf . Ferry great fun . Highly recommend the uber boat
Stayed 3 nights in Aug 2025

10/10 Excellent

Kajal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excellent warm and friendly hotel!

Stayed in a family deluxe room with my husband and 3 teenage kids. The hotel was fantastic and the addition of the free ferry from canary wards was brilliant, we loved it. The room was great and after a request before we arrived they gave us a room with a balcony and an amazing view over the Thames! They staff were really helpful and accommodating. I wasn’t aware that the pillows would be feather, me and my daughter are allergic. They were realy quick in getting us suitable pillows which was greatly appreciated. Also the warm welcome cookies on arrival was also a great addition, especially after a stressful journey. They only thing I would say is that the room was a little tired and could do with being spruced up a little and a couple of chairs on the balcony to sit and enjoy the view would be great! We were very impressed and would definitely recommend to others and would also stay again! Thank you to all for making it a pleasant stay! ☺️
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good breakfasts. Good air conditioning in rooms.
Stayed 3 nights in Aug 2025