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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Enjoy the thrill of a large water slide and splash around in the water play structures.
Two single beds with wooden headboards, flat-screen TV, and desk with chair.
Relax by the fireplace in a cozy seating area with comfortable chairs and a wooden bench.
Welcome to our hotel, featuring a sheltered entrance with a flat roof and large windows.
Enjoy a delicious spread of Turkey Sausage and Bacon at our buffet.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

In shopping district.Within a 10-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel near Great Smoky Mountains National Park in Gatlinburg
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown by IHG. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Gatlinburg Downtown by IHG offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
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Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

How close is Holiday Inn Express Gatlinburg Downtown by IHG to the airport?

Holiday Inn Express Gatlinburg Downtown by IHG is 44.8 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Aug 10, 2025 start from $131.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Gatlinburg Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Gatlinburg Downtown by IHG.

Does Holiday Inn Express Gatlinburg Downtown by IHG offer free breakfast?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM.

Is there free parking at Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Holiday Inn Express Gatlinburg Downtown by IHG features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Gatlinburg Downtown by IHG to downtown Gatlinburg?

Holiday Inn Express Gatlinburg Downtown by IHG is 0.4 mi away from Gatlinburg.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candace L

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Compensation not honored

We enjoyed our stay, however following our second night there we were asked to relocate to a different room due to a water leak in the wall affecting the room below us. We were told they would make compensation at check out, but didn’t. No partial refund or compensation of any kind. We were not happy about that at all.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vince

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Breakfast was awesome!
Stayed 5 nights in Apr 2025

8/10 Good

Josh

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property. Room was spacious, clean, and modern. Robert made check in a breeze and allowed us to park there a little early to walk around town. Pools were a little colder than expected that was the only issue. Would definitely recommend giving this place a shot!
Stayed 2 nights in Apr 2025

8/10 Good

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Latoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying close to everything. Most importantly close to downtown gatlinburg.
Stayed 3 nights in Apr 2025

10/10 Excellent

kimberly

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

kimberly

Stayed 3 nights in Apr 2025

10/10 Excellent

Jenifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy, and enjoyable
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Downtown hotel for families

Perfect hotel for families. The indoor pool/waterpark is a wonderful perk for kids. Even my teenagers enjoyed the 2 bigger slides. The free breakfast was also surprisingly good with something for everyone. The staff was very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfert Getaway

Very clean and close to downtown. The water park was a big hit with my son, he played for hours
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean, the staff was super friendly, and the breakfast buffet had many choices. Our 8 yr old loved the water park. Very convenient location to downtown Gatlinburg.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family vacation
Stayed 4 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The kids enjoyed the water slides. My only complaint was they had no towels un the pool area! It was a super convenient and easy walk right to the strip in Gatlinburg.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kalita

Stayed 4 nights in Apr 2025

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Kids!

We have stayed here a couple of times and each experience has been great! The breakfast is great and lots of room to sit and eat. The pool/water slide area is amazing! It’s wonderful for kids and it’s clean!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 LOVED this hotel! The breakfast each morning was delicious. The kids enjoyed the pool and played for hours. The staff was so kind and attentive. Best location if going to the Convention Center and easy to walk to the main strip. We would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly!! The inside water park was a plus!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Colleen, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I trust the Holiday Inn for safety, clean, locations. The pool area was nice for the kids.
Stayed 2 nights in Apr 2025

10/10 Excellent

ChaCoby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

Absolutely amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Cherie

Traveled with family
I loved the Dove products. My favorite thing was the kid water play area. Great for anytime of the year and is great for little kids too
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great distance from downtown area. Clean rooms but somewhat outdated. Breakfast was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large breakfast room, delicious breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great one night stay .
Stayed 1 night in Mar 2025