Book a hotel near Westgate Park, West Columbus

"Wonderful place to stay! Room was so clean and spacious, beds were so comfy and ever worked perfectly! Pool was amazing and clean with towels available! Staff was so welcoming and helpful! Will definitely be returning back with future visits! "

"I recently stayed at Sonesta Hotel and Resorts Columbus Downtown for a work trip, and I would not recommend this hotel. Housekeeping was inconsistent from the start. My room was not cleaned after my first day, and I was told service is only provided upon request. Even after requesting it for the next day, the room was still not cleaned. When they finally did service the room, only the bed was made and towels were replaced—surfaces, bathroom, and floors were not cleaned at all. The most concerning issue was finding a bedbug in the bed during our stay. This is every traveler’s worst nightmare. When I reported it, the staff apologized, but their reaction made it seem like this may not have been an isolated incident. Additionally, when I opened the curtains, I found dirty socks covered in pet hair left behind, which clearly shows the room was not properly cleaned or inspected. There were also billing concerns. Even though the charges to my room were eventually zeroed out, there were still charges on the bill that should not have been there in the first place. This raises concerns about their attention to detail and billing accuracy. Also worth noting: the hotel restaurant is overpriced, so I recommend dining elsewhere. Overall, between the cleanliness issues, lack of proper housekeeping, the bedbug incident, and billing concerns, I would strongly suggest choosing a different hotel."

"Very clean hotel."

"Parking was easy and close. The rooms was very clean."

"The apartment was nice, but there was a musty smell that never went away. We also noted some areas that needed cleaning. Opened the microwave door to find the door can't open all the way because of the counter, and crumbs and food under the microwave itself. The tub didn't seem clean and there was no toilet paper left, so we had to go buy some. The hamper we were instructed to placed all towels and bedding in upon checking out was already full (think that was the musty smell), so we had to leave it in a pile. Wish I could have found some cleaning supplies in the home, I would have loved to clean it up more. "

"Yes staff was professional and the room clean but the only thing missing no continental breakfast no coffee or working laundry machine which was broke so that’s why I’ll give them 3 stars over all Thank you best regards "