Travelocity Verified Review
"We did enjoy the convenience of the wine tastings and beautiful grounds across the street, but the Meritage property itself was less than par in cleanliness. The pool area where you can enjoy the fire pit at night was an absolute mess, dirty towels and glasses everywhere. The night front desk clerk was very un educated of the property, it’s amenities and hours of food and drink possibilities and just overall not caring of guest needs or complaints. Third party cleaners were parked in all the handicapped spaces at night without the proper endorsements which left us walking further than expected with my disability. As I expressed this concern with staff including pictures they seemed like they really didn’t care and were hesitant to tell us they were employed by the property. In conclusion if you want to stay at a resort and pretty much take care of yourself than this is the spot 😉 We will not be returning unless contacted by management to explain what went wrong with our experience."
A verified traveler from Surprise AZ stayed at The Meritage Resort and Spa