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4.0 out of 5

"The room is a bit outdated, but very comfortable. Staffs are very helpful and thoughtful. They even prepared clean towel in lobby on rainy days. The a ... " More

By a verified traveler on Mon 04 Nov 2019

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Hotel Description

3-star hotel near Tokyo Dome

Toshima stay

Your stay at this Toshima hotel places you within 3 miles (5 km) of Tokyo Dome and Ueno Park. Sunshine City Shopping Mall and Sunshine Aquarium are also within 2 miles (3 km).

Restaurant

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Economy Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max
$44* Per night/room May 7 - May 8

Adjoining room for 2 Single room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Smile Hotel Sugamo ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Smile Hotel Sugamo

Everyone (1)
4 out of 5
The room is a bit outdated, but very comfortable. Staffs are very helpful and thoughtful. They even prepared clean towel in lobby on rainy days. The area offers a lot of restaurants and a famous shopping street. And their Japanese style breakfast is a nice boost for every morning.

Posted by , from NY, NY on Nov 4, 2019

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Sugamo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Tokyo hotel is smoke free.

  • 126 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sugamo Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Smile Hotel Sugamo offers 126 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. A pillow menu is available. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Memory foam beds
  • Deep soaking tub
  • Television
  • Movies for purchase
  • Refrigerator
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Smile Hotel Sugamo has a restaurant serving breakfast only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smile Hotel Sugamo
  • Smile Hotel Sugamo Tokyo
  • Smile Sugamo
  • Smile Sugamo Tokyo
  • Smile Hotel Sugamo Tokyo, Japan
  • Smile Hotel Sugamo Tokyo Japan
  • Smile Hotel Sugamo Hotel
  • Smile Hotel Sugamo Tokyo
  • Smile Hotel Sugamo Hotel Tokyo

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.