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"This was a top notch hotel. The rooms were large and very comfortable by Tokyo standards. The staff was very good at what they do and speak great Eng ... " More

By a verified traveler on Mon 29 Nov 2010

Hotel Description

Family-friendly 5-star hotel near Akihabara Electric Town

Central Tokyo getaway

Within a 10-minute walk of this Chuo hotel, you'll find Tokyo International Forum and Marunouchi Building. Also, Imperial Garden Theatre is within half a mile (1 km) and Tokyo Imperial Palace is within 2 miles (3 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Families will appreciate complimentary bicycles, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free WiFi and free train station pick-up.

Soaking tubs, free WiFi

The 57 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and minibars.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$331* Per night/room May 13 - May 14

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Deluxe)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Four Seasons Hotel Tokyo at Marunouchi ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Four Seasons Hotel Tokyo at Marunouchi

Everyone (1)
1 out of 5
This hotel is clearly cutting corners to stay afloat. Facilities are tired and run down, quality of staff/ training is generally very poor, and housekeeping is very badly understaffed and incapable. 2nd and 3rd tier hotels are a better alternative to this particular four seasons. Terribly disappointing. Never, EVER going back.

Posted by , from los gatos, ca on Apr 17, 2018

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5 out of 5

Great hotel very close to Tokyo Station.

This was a top notch hotel. The rooms were large and very comfortable by Tokyo standards. The staff was very good at what they do and speak great English. The location of this hotel was wonderful from my point of view. While it was for sure in a business area it was a 5 min walk #40or less#41 to Tokyo station which makes it great. The Shinkansen and the Narita stop in Tokyo station which makes for a quick trip to the hotel. If you want they will great you at your train and walk you back. The restaurant was typical of most high end hotels with good food well done but not a value in any way. In the end there are tons of nice inexpensive places within 10 min walk that cater to the worker in the area if you are looking for a little less costly fair. While they can set up tours and the like for you my single experience with that a tour of the fish market left a lot to desired. It way have just been a bad day or a bad guide so I have no idea it others will have better luck. My room was nice and quiet. The view was of a open street. Others have views of the rail station. In the end this was not a negative in my mind as I do not spend time just looking out my hotel window. In the end this was a great hotel in a great part of town if you are going to use the train. I woud come back again.

Posted by on Nov 29, 2010

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About the Four Seasons Hotel Tokyo at Marunouchi

Location 1-11-1 Marunouchi, Tokyo, Tokyo-to 100-6277

Renovations + Closures

This property is closed from January 18 2020 to March 31 2020 (dates subject to change).

The property will be renovating from January 12 2021 to June 1 2021 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Four Seasons Hotel Tokyo at Marunouchi offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters). Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Four Seasons Hotel Tokyo at Marunouchi. A train station pick-up service and a train station drop-off service are free. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 57 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (68.5 km / 42.6 mi)
  • Train station: Tokyo Station (1.2 km / 0.8 mi)
  • Metro station: Kyobashi Station (0.3 km / 0.2 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Four Seasons Hotel Tokyo at Marunouchi offers 57 accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. 46-inch LCD televisions come with satellite channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

MOTIF RESTAURANT & BAR - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Spa Services

SPA has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10120 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: JPY 10120 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 15 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 6325 for adults and JPY 3163 for children (approximately)
  • Self parking fee: JPY 5500 per day
  • Valet parking fee: JPY 7700 per day
  • Pet fee: JPY 10120 per accommodation, per stay
  • Rollaway bed fee: JPY 10120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Hotel Marunouchi
  • Four Seasons Hotel Marunouchi Tokyo
  • Four Seasons Hotel Tokyo
  • Four Seasons Hotel Tokyo Marunouchi
  • Four Seasons Marunouchi
  • Four Seasons Tokyo Marunouchi
  • Marunouchi
  • Marunouchi Tokyo
  • Tokyo Four Seasons Hotel
  • Tokyo Marunouchi
  • Four Seasons Hotel Tokyo At Marunouchi Japan
  • 4 Seasons Hotel Tokyo At Marunouchi
  • Chiyoda Four Seasons
  • Four Seasons Chiyoda
  • Four Seasons Hotel Tokyo at Marunouchi Hotel
  • Four Seasons Hotel Tokyo at Marunouchi Tokyo
  • Four Seasons Hotel Tokyo at Marunouchi Hotel Tokyo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.