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Four Seasons Hotel Tokyo at Marunouchi

5.0 star property
Family-friendly 5-star hotel near Ueno Zoo

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Photo gallery for Four Seasons Hotel Tokyo at Marunouchi

Suite (Sezanne) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Property preview
2 restaurants, breakfast, lunch, dinner served; French cuisine
Property entrance
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
1-11-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-6277
  • Place, Tokyo International Forum
    ‪4 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Tokyo Tower
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Suite (Marunouchi)

Suite (Marunouchi) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Marunouchi)

  • 775 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Ginza)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Ginza)

9.4 out of 10
Exceptional
(6 reviews)
  • 560 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ginza)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Ginza)

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner (Ginza)

Room, 2 Queen Beds, Corner (Ginza) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Corner (Ginza)

  • 699 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Eki)

Room (Eki) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room (Eki)

  • 473 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom

  • 947 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Marunouchi)

Room (Marunouchi) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room (Marunouchi)

9.8 out of 10
Exceptional
(8 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sezanne)

Suite (Sezanne) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Sezanne)

  • 1098 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Four Seasons)

Room (Four Seasons) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room (Four Seasons)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Tokyo

Central Tokyo getaway .Your stay at this Chuo hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Dome and Nippon Budokan are also within 3 miles (5 km).

What's nearby

  • Tokyo International Forum - 4 min walk - 0.3 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Tokyo Tower - 6 min drive - 2.3 miles
  • Nippon Budokan - 7 min drive - 2.7 miles
  • Tokyo Dome - 8 min drive - 3.0 miles

Getting around

  • Tokyo Station - 1 min walk
  • Kyobashi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 60 min drive

Restaurants

  • ‪えびそば一幻 - ‬1 min walk
  • ‪餃子舗 珉珉 - ‬1 min walk
  • ‪北海道チューボー - ‬1 min walk
  • ‪黒松屋 八重洲南口店 - ‬1 min walk
  • ‪刀削麺酒坊 - ‬1 min walk

About this property

Four Seasons Hotel Tokyo at Marunouchi

Family-friendly 5-star hotel near Ueno Zoo
Four Seasons Hotel Tokyo at Marunouchi offers its guests a full-service spa, hot springs, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury Four Seasons Hotel Tokyo at Marunouchi. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
Four Seasons Hotel Tokyo at Marunouchi offers 57 accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. 46-inch LCD televisions come with satellite channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Spa or spa services Full-service spaSpa services onsite has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. There are hot springs open between 8:00 AM and 10:00 PM.

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Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Self parking on site (JPY 5,500 per day)
  • Valet parking on site (JPY 7,700 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Full-service spa
  • Gym
  • Hot spring
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LCD TV with satellite channels
  • DVD player
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property will be renovating from July 2 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 5500 per day
  • Valet parking fee: JPY 7700 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Four Seasons Hotel Marunouchi
Four Seasons Hotel Marunouchi Tokyo
Four Seasons Hotel Tokyo
Four Seasons Hotel Tokyo Marunouchi
Four Seasons Marunouchi
Four Seasons Tokyo Marunouchi
Marunouchi
Marunouchi Tokyo
Tokyo Four Seasons Hotel
Tokyo Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
4 Seasons Hotel Tokyo At Marunouchi
Chiyoda Four Seasons
Four Seasons Chiyoda
Four Seasons Hotel Tokyo at Marunouchi Hotel
Four Seasons Hotel Tokyo at Marunouchi Tokyo
Four Seasons Hotel Tokyo at Marunouchi Hotel Tokyo

Frequently asked questions

How close is Four Seasons Hotel Tokyo at Marunouchi to the airport?

Four Seasons Hotel Tokyo at Marunouchi is 13.4 mi (27-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Four Seasons Hotel Tokyo at Marunouchi have an airport shuttle?

Four Seasons Hotel Tokyo at Marunouchi offers an airport shuttle 24 hours a day, at scheduled times, for a charge (per vehicle, one-way).

How close is Four Seasons Hotel Tokyo at Marunouchi to the beach?

This hotel is 5.9 mi (16-min drive) from Odaiba Beach Park.

Does Four Seasons Hotel Tokyo at Marunouchi offer free breakfast?

Four Seasons Hotel Tokyo at Marunouchi does not offer free breakfast.

Is there a casino at Four Seasons Hotel Tokyo at Marunouchi?

No, there is no casino at this hotel.

What time is check-in at Four Seasons Hotel Tokyo at Marunouchi?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Four Seasons Hotel Tokyo at Marunouchi?

Free parking is not available at this hotel. Self parking is available for JPY 5500 per day, and valet parking for JPY 7700 per day.

Does Four Seasons Hotel Tokyo at Marunouchi have a pool?

Four Seasons Hotel Tokyo at Marunouchi does not have a pool.

Does Four Seasons Hotel Tokyo at Marunouchi have a restaurant?

There are 2 onsite restaurants, offering options like French cuisine and light fare.

Does Four Seasons Hotel Tokyo at Marunouchi have a spa?

Pamper yourself with a day at Spa or spa services Full-service spaSpa services onsite, where you can enjoy body scrubs, facials, and aromatherapy.

How close is Four Seasons Hotel Tokyo at Marunouchi to downtown Tokyo?

Four Seasons Hotel Tokyo at Marunouchi is 0.2 mi away from Tokyo.

Reviews

Four Seasons Hotel Tokyo at Marunouchi Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 368 out of 454 reviews
Rating 8 - Good. 51 out of 454 reviews
Rating 6 - Okay. 16 out of 454 reviews
Rating 4 - Poor. 10 out of 454 reviews
Rating 2 - Terrible. 9 out of 454 reviews

Reviews

10/10 Excellent

James, Chula Vista

Stayed 6 nights in Jun 2025

10/10 Excellent

Tina

Traveled with family
Liked: Property conditions & facilities, room comfort

dreamy

We had such a wonderful stay while in Tokyo. The hotel is gorgeous and the staff was so accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

A.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service, well kept rooms and courteous staff who go above and beyond to give you the best possible stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

KRISTINA, HONOLULU

Stayed 3 nights in Jun 2025

10/10 Excellent

Hsin Chieh

Stayed 4 nights in May 2025

6/10 Okay

sheharyar

Liked: Cleanliness, staff & service
Dated property. Otherwise good
Stayed 3 nights in Apr 2025

4/10 Poor

Matthew Connor

Stayed 5 nights in Apr 2025

10/10 Excellent

Bee-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing.
Stayed 3 nights in Apr 2025

6/10 Okay

Yue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

RENEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful !!
Stayed 1 night in Apr 2025

10/10 Excellent

Rea Anne

Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. Thank you to the front desk staff and concierge staff for all the help with taxis, directions, and calling restaurants for us. Special thanks to Yuna for helping us find the right train at Tokyo Station at the end of our stay. Also thank you so much for the breakfast staff who helped us get everything we needed each morning, especially for our child who is gluten free. Our deluxe premium room was large and so sunny This hotel is convenient to the subway and Ginza and is a serene respite from busy days in Tokyo.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most fabulous stay at this property. Our room was sizeable, immaculately clean and well serviced. Everything was seamless at this hotel and made for a very comfortable base after many very busy days in Tokyo. Super conveniently located for travel and always felt safe. Staff were so friendly and always keen to offer assistance, even to the train station at the end of our stay. Cannot rate highly enough. Thank you
Stayed 6 nights in Apr 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
An aging Four Seasons and it shows. Understaffed and clearly in the route to a renovation in July. The hotel is also next to the train station - convenient is you’re travelling but you get train track noise in the rooms.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ayush, Cupertino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Convenient location, spacious (Tokyo standards), a little noise from shinkasen every now and then but renovation (was told) would take care of it. Overall, Great stay!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Property is clean and room is very well equipped with many amenities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Room is well equipped and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nahyeli Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!! Lov FS Tokyo
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property but the staff goes above and beyond. We feel lucky to have found this terrific place.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if looking for a place near Ginza. Very nice rooms (probably more on the modern side and not the cozy/warm side). People complain about train noise but it’s charming and a part of central Tokyo IMO. A noise maker app using the in room Bose speaker drowns it out at night. About a 10min walk to Ginza and <5min walk to trains. Staff are SUPER nice and friendly. Concierge made us an unforgettable sushi omakase experience. Highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Horace, Los Altos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serving staffs are excellent and prompt to provide assistance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Allen, South Pasadena

Stayed 4 nights in Jan 2025