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E Hotel Higashi Shinjuku

3-star property
2-3-15 Kabukicho, Tokyo, Tokyo-to 1-855-201-7819

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3.0 out of 5
See all 2 Travelocity Reviews

"We love that the hotel is near the station. We love its clenalines and friendly staff. " More

By a verified traveler on Tue 28 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel near Robot Restaurant

Heart of Tokyo

Within a 10-minute walk of this Shinjuku hotel, you'll find Robot Restaurant and Isetan Department Store Shinjuku. Also, Shinjuku Isetan is within half a mile (1 km) and Shinjuku Gyoen National Garden is within 2 miles (3 km).

Restaurant, coffee shop

This hotel features a restaurant, a coffee shop, and free WiFi in public areas. Business travelers can take advantage of the laundry service. A grocery/convenience store, a computer station, and luggage storage are also on offer.

Soaking tubs, free wired Internet

Boasting deep soaking bathtubs, the 253 guestrooms also offer free wired Internet and pillowtop beds. LCD TVs, refrigerators, and down comforters are also available.

Twin Room - Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Double Room - Non-Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Hollywood Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Double Room with City View - Non-Smoking (High Floor)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

E Hotel Higashi Shinjuku ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for E Hotel Higashi Shinjuku

Family (3)
5 out of 5
We love that the hotel is near the station. We love its clenalines and friendly staff.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Feb 3, 2020 by Sam

Dear, Thank you for your valuable review of your recent stay at our hotel. We hope we can have you back staying with us again.

1 out of 5
Upon checking in they gave us a hard time because one of our children’s ages somehow was wrong on the booking site. It was literally a two year difference and they made us pay an extra $120 for this mistake! They told us it was because they had to add an extra bed in the room which they NEVER DID. the room we booked was for three beds for my husband and I (one bed) my son (second bed) and our daughter (third bed) I still don’t understand what the issue is at all? Also there was a really bad mold problem in the bathroom. The room was extremely small I just feel like we overpaid for a hotel with absolutely no amenities. Don’t bother go to the APA across the street it is nicer.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 15, 2019 by Sam

Dear guest, Thank you for your valuable review of your recent stay at our hotel. I am sorry to hear about the incident.If possible may I ask your checked in room and period so i can investigate into the case? Also we will remind all the staff so similar thing will not happen again. Best Regards,

About the E Hotel Higashi Shinjuku

Location 2-3-15 Kabukicho, Tokyo, Tokyo-to 160-0021

Property Features

Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. The business-friendly E Hotel Higashi Shinjuku also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3-star Tokyo hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 13 levels
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Haneda Airport (HND) (30.6 km / 19 mi)
  • Train station: Seibu-Shinjuku Station (0.9 km / 0.6 mi)
  • Metro station: Higashi-shinjuku Station (0.1 km / 0.1 mi)

Room Amenities

E Hotel Higashi Shinjuku offers 253 accommodations with complimentary bottled water and slippers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • HD television
  • Refrigerator
  • Electric kettle
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

E Hotel Higashi Shinjuku has a restaurant serving light fare only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 650 and JPY 650 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • E Higashi
  • E Higashi Shinjuku
  • E Hotel Higashi
  • E Hotel Higashi Shinjuku
  • E Shinjuku Hotel
  • E Hotel Higashi Shinjuku Tokyo
  • E Hotel Higashi Shinjuku Hotel
  • E Hotel Higashi Shinjuku Tokyo
  • E Hotel Higashi Shinjuku Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.