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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Indoor spa tub
Breakfast area
Reception
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Fort William Gardens
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, Intercity Shopping Centre
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Fort William Gardens - 5 min drive - 2.1 miles
  • Thunder Bay Museum - 6 min drive - 2.6 miles
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 4.8 miles
  • Intercity Shopping Centre - 8 min drive - 3.2 miles
  • Lakehead University - 9 min drive - 4.6 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Frequently asked questions

How close is Superior Inn Hotel and Conference Centre Thunder Bay to the airport?

Superior Inn Hotel and Conference Centre Thunder Bay is 1.3 mi (2-min drive) away from the Thunder Bay, ON (YQT-Thunder Bay Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Superior Inn Hotel and Conference Centre Thunder Bay?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Superior Inn Hotel and Conference Centre Thunder Bay on Oct 8, 2025 start from $109.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Superior Inn Hotel and Conference Centre Thunder Bay have an airport shuttle?

Airport shuttle services are not available at Superior Inn Hotel and Conference Centre Thunder Bay.

Does Superior Inn Hotel and Conference Centre Thunder Bay offer free breakfast?

Superior Inn Hotel and Conference Centre Thunder Bay does not offer free breakfast.

Is there a casino at Superior Inn Hotel and Conference Centre Thunder Bay?

No, there is no casino at this hotel, but Thunder Bay Community Bingo (6-min drive) and OLG Casino Thunder Bay (9-min drive) are nearby.

What time is check-in at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Superior Inn Hotel and Conference Centre Thunder Bay?

This hotel offers free self parking and extended parking.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a pool?

Superior Inn Hotel and Conference Centre Thunder Bay features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a restaurant?

Superior Inn Hotel and Conference Centre Thunder Bay is home to Lake and Spruce, which features pool views. The dining venue(s) are closed on Christmas Eve and Christmas Day.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a spa?

There are no spa services available at this hotel.

How close is Superior Inn Hotel and Conference Centre Thunder Bay to downtown Thunder Bay?

Superior Inn Hotel and Conference Centre Thunder Bay is 2.1 mi away from Thunder Bay.

Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

6.8

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 1066 reviews
Rating 8 - Good. 257 out of 1066 reviews
Rating 6 - Okay. 215 out of 1066 reviews
Rating 4 - Poor. 137 out of 1066 reviews
Rating 2 - Terrible. 156 out of 1066 reviews

Reviews

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

anna, Orleans

Traveled with family
Disliked: Amenities, property conditions & facilities
We got to the hotel at 2:20pm and told check in is at 3 pm. Left and came back after 3 pm to be told there is no air conditioning in the room. We went to the room and in front of the elevator there was construction debris. Asked for a fan and they were less than happy to help. Over all not a great experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Gary

Disliked: Cleanliness

Place needs refurbishing

No air conditioning, no floor covering in elevator. Was told to open the window if too hot
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Better than most reviews

The hotel met our needs for the night. They let us know the air conditioning was not working but let us check out the room (it had a window) and gave us fan. Our room was semi cool, the flooring was done in our room, and everything was relatively clean. The kids loved the water slide and pool (spent hours in there) and the restaurant is always good (chicken strips and California salad is a MUST). At check out we spoke to the manager and they gave us $30 off (we asked about that due to the fact that air conditioning didn’t work). Overall it met our needs and it wasn’t as terrible as many other reviews I read.
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were like saunas no one got any sleep it was horrible
Stayed 1 night in Jun 2025

2/10 Terrible

Diane

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AC was not working and rooms were too hot. People loitering at the entrance and air filled with smoke. Drug paraphernalia in the parking lot. Desk clerk was super nice and helpful. That was the only upside. We chose to spend the night at another hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Shanthy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Lance

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner in entire building not working. Room was hot. No effort was made to compensate for this issue. Not even free water. Drink machines were empty. Water at the restaurant was $4.50 PER 500 ML BOTTLE. the indigenous individual that was in the room beside us did not respect the quite hour rules, nor were they enforced. There was constant door slamming and load knocking throughout the night keeping my entire family awake all night. I made a complaint to the front desk, and they just shrugged it off. Did not care. Easily the worst hotel i have ever stayed in.
Stayed 1 night in Jun 2025

6/10 Okay

Marie-Soleil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Pool & hot tub were great. Air conditioning was not working, but we managed just fine. Would stay here again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nadine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room’s carpet was visibly dirty and in areas it was patchy wet. The room smelled of cigarettes and was musty, there was no air flow or air conditioning. The staff were friendly. This hotel is in dire need of inspection, my asthma has flared with this stay. Our Kids did not feel safe leaving early in the morning due to large number of intoxicated people out front doors. We left this place as fast as we could, and will never be back. Wish I could have canceled room and got reimbursed. Do not trust expedia reviews, look elsewhere, they were night and day.
Stayed 1 night in Jun 2025

4/10 Poor

Ester

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wondered if it was a homeless shelter,many sketchy people in and around
Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Nous n'irons plus.

La climatisation ne fonctionnait pas. Une petite fenêtre et aucun ventilateur disponible
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Stayed 1 night in Jun 2025

6/10 Okay

Salai

Stayed 2 nights in Jun 2025

2/10 Terrible

Frank

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience, Unhelpful Management

Booked this hotel twice, first stay was okay (other than the pool being closed) but the second was atrocious and completely unacceptable on multiple fronts. First of all, the air conditioning system for the entire hotel was broken, during a June heatwave. Secondly, the bathroom door handle broke upon closing the door (we did not even touch the door lock or anything), locking my family member inside. Maintenance took twenty minutes to get the door open, and when we reported this to the front desk, we were informed that this had happened before, and an incident report would not be filed (merely noted down in the shift log). When we asked to speak to a manager, we were told that all three managers were away right now, and would not be returning until more than a week later. They gave us three business cards and told us we would have to contact the managers ourselves, after they returned to work, if we wished to pursue the issue further. This was a terrible experience, and one I hope is not shared by others in the future.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

2/10 Terrible

Amy, Terrace Bay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean, very noisy, extremely warm and humid in the rooms with no air conditioning or fan.
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Staff were friendly and courteous. Rooms were old, flooring was falling apart and sticky spots all over. Cooling system didn’t work but we were offered a small fan. Would not recommend especially for the price. Seriously disappointed.
Stayed 1 night in Jun 2025

2/10 Terrible

Gurpal

Ac not working
Stayed 1 night in Jun 2025

6/10 Okay

Lorraine

Traveled with partner
Liked: Cleanliness, amenities
Property was clean and felt safe. Excellent restaurant on site. Pool area looked nice but we didnt use it. Room was dated and could use an upgrade. Bed was too soft for us and the pillows were thick and uncomfortable. Our neighbor had a very loud visitor at 10 and again at 3 in the morning. Walls seemed thin as the TV kept us awake in the early morning hours.
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with partner
Disliked: Property conditions & facilities
The room & property was good, except the A/C was not working in our room. The 1st day was OK, since the temperature was only 20C. The next day was 32C, and with no A/C in room was very uncomfortable. NOT HAPPY.
Stayed 2 nights in Jun 2025