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4.4 out of 5

"Two queen bed rooms are facing the pool,which is very inconvenient. " More

By a verified traveler on Fri 26 May 2023

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Hotel Description

3-star eco-certified hotel near Icefields Parkway

In Lake Louise

You'll find Icefields Parkway and Lake Louise Mountain Resort within 3 miles (5 km) of this hotel. Lake Louise Gondola and Louise Lake are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 3 restaurants, 3 spa tubs, and an indoor pool. Enjoy the 24-hour gym and perks like free self parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Economy Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$89* Per night/room Nov 2 - Nov 3

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Summit Deluxe Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lake Louise Inn ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lake Louise Inn

Everyone (7) Couples (3)
4 out of 5

Posted by , from WASECA on Aug 23, 2023

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Comment from Hotel Management

Sep 13, 2023 by Nataly - Manager on Duty

Dear Steven, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

5 out of 5

Posted by on Jul 28, 2023

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Comment from Hotel Management

Aug 17, 2023 by Nataly, Manager on Duty

Thank you for your review!

5 out of 5

Posted by , from siuwanee on Jun 18, 2023

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Comment from Hotel Management

Jul 9, 2023 by Carlos, Manager on Duty

Thank you for your Feedback

4 out of 5

Posted by , from SHORELINE on Jun 1, 2023

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Comment from Hotel Management

Jun 2, 2023 by Michal Srbecky - Front Office Manager

Dear Jessica, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities such as restaurants and pool area. Your feedback is greatly appreciated and we hope to welcome you back in the near future!

3 out of 5
Two queen bed rooms are facing the pool,which is very inconvenient.

Posted by on May 26, 2023

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Comment from Hotel Management

May 26, 2023 by Michal Srbecky - Front Office Manager

Dear Mirko, thank you for choosing the Lake Louise Inn and for taking the time to review your stay. We are sorry to learn that you did not enjoy your overall stay with us, and that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback.

5 out of 5

Posted by , from Jarrettsville on Feb 7, 2023

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Comment from Hotel Management

Apr 3, 2023 by Michal Srbecky - Front Office Manager

Dear Katherine, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our newly renovated accommodations and facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future

5 out of 5

Posted by on Sep 20, 2022

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4 out of 5

Posted by on Jul 19, 2022

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4 out of 5
The property is in a great location and you pay for that. Part of the rooms have been renovated and part haven’t. We we’re changed to a renovated room after I commented on the dated decor for the price. The renovated room was so much nicer and we enjoyed our stay very much. The staff was very friendly. We were not given any overview of amenities, restaurants at the hotel or anything else at check in. Maybe it was because the new room just didn’t have the info out in it yet? I hope so. I know it is very tough for hotels right now and I am sure that was part of the challenge. I’d stay again but ask for a renovated room.

Posted by , from SOMERVILLE on Jul 1, 2022

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Comment from Hotel Management

Jul 2, 2022 by Duty Manager

Hello Laurelyn, Thank you for taking the time to provide your feedback. We sincerely hope to welcome you back in a newly renovated room. We will follow up with the front desk staff to ensure we are reviewing the amenities in the hotel so that guests know this. We do also hand out a printed letter with all this information stated. If you have any further items you would like to discuss please feel free to reply to dutymanager@lakelouiseinn.com Kind regards, Justin - Manager on Duty

5 out of 5
Great breakfast! Clean and comfortable rooms!

Posted by on Feb 28, 2022

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Comment from Hotel Management

Feb 28, 2022 by Mukarram Shaikh

Dear Guest, thank you for choosing the Lake Louise Inn and for taking the time to share your feedback. We value your feedback and hope you enjoyed the rest of your time in the Canadian Rockies. Kind regards,

Renovations + Closures

The property will be renovating from September 17 2023 to June 7 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Lake Louise Inn offers its guests 3 spa tubs, an indoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-certified Lake Louise Inn. Self parking is free. This 3-star Lake Louise hotel is smoke free.

  • 247 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • Meeting rooms
  • Karaoke
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Parking

Free self parking

Transport

  • Train station: Lake Louise Station (1.4 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Lake Louise Inn offers 247 accommodations with coffee/tea makers and irons/ironing boards. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is provided daily.

  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Portable fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Lake Louise Inn has 3 restaurants on site.

Nearby Activities

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Miniature golf on site
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time ends at 4:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged
  • Resort fee: CAD 12.60 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access
  • Ski shuttle
  • Ski storage
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15–30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Louise Inn
  • Inn Lake Louise
  • Lake Louise Inn Hotel
  • Lake Louise Inn Lake Louise
  • Lake Louise Inn Hotel Lake Louise

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.