In Castle Junction
Within 6 miles (10 km) of this hotel, you'll find Johnston Canyon and Vista - Arnica Lake Trailhead. Also within 9 miles (15 km) are Banff National Park and Kootenay National Park.
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. A business center, a grocery/convenience store, and a picnic area are also on offer.
Aug 10, 2019 by Adrian M
Hi Renee, Our apologies for your negative experience and thank you for taking the time to give us the feedback. As discussed with you earlier today, I ensured you received the requested service, and to confirm you were credited a night as per your discussion with Angelina. Thank you again from bringing this issue to my attention as we have been able to address the problem. Kindest Regards,
Jun 20, 2018 by Jenelle
Brenda, Thanks for the review. You got some great pics. Hope to see you again sometime.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, barbecue grills, and ski storage are also featured at Castle Mountain Chalets. Limited free parking is available on a first-come, first-served basis. This 3.5-star Castle Junction hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Castle Mountain Chalets offers 21 accommodations with fireplaces and iPod docking stations. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. This Castle Junction hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels and DVD players. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.