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Fairmont Jasper Park Lodge

4.0 star property
Eco-certified resort near Fairmont Jasper Park Lodge Golf Course

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fairmont Jasper Park Lodge

Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Old Lodge Road, Jasper, AB, T0E 1E0
  • Fairmont Jasper Park Lodge Golf Course
    1 min walk
  • Jasper Park Golf Course
    18 min walk
  • Athabasca River
    2 min drive
  • Jasper, AB (YJA)
    12 min drive

Room options

View all photos for Fairmont King, Lake View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Fairmont King, Lake View

  • 275 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont King

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Fairmont King

  • 275 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 545 sq ft
  • Park view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Cabin, 3 Bedrooms (Viewpoint)

Cabin, 3 Bedrooms (Viewpoint) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Cabin, 3 Bedrooms (Viewpoint)

  • 4605 sq ft
  • Park view
  • Sleeps 6
  • 3 King Beds

View all photos for Luxury Suite, 1 King Bed (Lakefront)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Suite, 1 King Bed (Lakefront)

  • 545 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 700 sq ft
  • Park view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Lake View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Lake View

  • 425 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Fireplace, Lake View

Junior Suite, 2 Double Beds, Fireplace, Lake View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Fireplace, Lake View

  • 425 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lake View (Woodstove)

Junior Suite, 1 King Bed with Sofa bed, Lake View (Woodstove) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Lake View (Woodstove)

  • 419 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Fireplace

Junior Suite, 2 Double Beds, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Fireplace

  • 425 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lake View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Lake View

  • 419 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Premier)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Premier)

  • 375 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 325 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Fireplace

  • 425 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Main Lodge)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Main Lodge)

  • 325 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Deluxe)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premier Room, 2 Double Beds (Deluxe)

  • 377 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Fairmont, 2 Double Beds

  • 275 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite (2 Double beds, Lakefront)

40-inch LED TV with digital channels, TV

Luxury Suite (2 Double beds, Lakefront)

  • 545 sq ft
  • Partial lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Cabin, 4 Bedrooms (Gardeners)

Cabin, 4 Bedrooms (Gardeners) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Cabin, 4 Bedrooms (Gardeners)

  • 2834 sq ft
  • Park view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Cabin, 3 Bedrooms (Ridgeline)

Exterior

Cabin, 3 Bedrooms (Ridgeline)

  • 1582 sq ft
  • Partial lake view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed
Lobby sitting area
Forest Park Hotel
Pool
Hot Tub
Spa
Pet friendly
4.2 out of 5, Very Good, (1906)
The price is $90
per night
$103 total
includes taxes & fees
Nov 10 - Nov 11
Forest Park Hotel

About the neighborhood

Jasper

In Jasper .A stay at this resort places you within half a mile (1 km) of Fairmont Jasper Park Lodge Golf Course and 6 miles (10 km) of Maligne Canyon. Icefields Parkway is within 6 miles (10 km) and Patricia Lake is within 9 miles (15 km).
View more Resorts in JasperOpens in a new window

What's nearby

  • Fairmont Jasper Park Lodge Golf Course - 1 min walk
  • Jasper Information Centre National Historic Site - 9 min drive
  • Patricia Lake - 14 min drive
  • Pyramid Lake - 15 min drive
  • Jasper National Park - 30 min drive

Getting around

  • Jasper Station - 13 min drive

Restaurants

  • ‪Earl's Restaurant - ‬9 min drive
  • ‪Bear's Paw Bakery - ‬9 min drive
  • ‪Jasper Brewing Co - ‬9 min drive
  • ‪BeaverTails - ‬10 min drive
  • ‪Sunhouse Cafe - ‬10 min drive

About this property

Fairmont Jasper Park Lodge

Eco-certified resort near Fairmont Jasper Park Lodge Golf Course
Fairmont Jasper Park Lodge offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 25 meeting rooms available. A 24-hour health club, a spa tub, and a sauna are also featured at the eco-certified Fairmont Jasper Park Lodge. Free self parking is available.

Smoking is allowed in designated areas at this Jasper resort.

  • 446 guestrooms or units
  • 4 dining venues
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Fairmont Jasper Park Lodge offers 446 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Korean

Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 4 to 35 for adults and CAD 4 to 35 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Horseback riding/rentals
  • Ice skating
  • Mountain biking
  • Outdoor pool
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with digital channels

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service

More

  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 35 for adults, and CAD 4 to 35 for children
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Jasper Park
Fairmont Jasper Park Lodge
Fairmont Lodge
Jasper Park Fairmont
Jasper Park Lodge
Jasper Park Lodge Fairmont
The Fairmont Jasper Park Lodge
The Fairmont Jasper Park
Jasper Fairmont
Jasper Park Lodge
Fairmont Jasper Park Hotel Jasper
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park Jasper
Fairmont Jasper Park Lodge Resort
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park Lodge Resort Jasper

Frequently asked questions

How close is Fairmont Jasper Park Lodge to the airport?

Fairmont Jasper Park Lodge is 241.9 mi (257-min drive) away from the Edmonton Intl. Airport (YEG) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Jasper Park Lodge?

As of Oct 27, 2024, prices found for a 1-night stay for 2 adults at Fairmont Jasper Park Lodge on Nov 7, 2024 start from $215.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Jasper Park Lodge have an airport shuttle?

Airport shuttle services are not available at Fairmont Jasper Park Lodge.

Does Fairmont Jasper Park Lodge offer free breakfast?

Free breakfast isn’t offered at Fairmont Jasper Park Lodge, but cooked-to-order breakfast is offered for a fee of between CAD 4 and 35 for adults, CAD 4 and 35 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Fairmont Jasper Park Lodge?

No, there is no casino at this resort.

What time is check-in at Fairmont Jasper Park Lodge?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Fairmont Jasper Park Lodge?

This resort offers free self parking. Valet parking is available for CAD 45 per night.

Does Fairmont Jasper Park Lodge have a pool?

Fairmont Jasper Park Lodge features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Fairmont Jasper Park Lodge have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine, golf course views, and brunch.

Does Fairmont Jasper Park Lodge have a spa?

This resort has a spa, which features deep-tissue massages, aromatherapy, and body treatments.

How close is Fairmont Jasper Park Lodge to downtown Jasper?

Fairmont Jasper Park Lodge is 1.2 mi away from Jasper.

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews" "
Rating 8 - Good. 191 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 77 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gayatri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view property
Stayed 3 nights in Jul 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge was top-notch. We left the morning of the fire, and were dismayed to later learn of the evacuation and fire. I’m confident Jasper and JPL will rebuild as good as ever.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful stay ever, lovely room overlooking the lake, stunning views and beautiful sunrise, I will cherish this for the rest of my life…
Stayed 2 nights in Jul 2024

4/10 Poor

KAMLESH, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property has no air-conditions in all the rooms....our 1st night we slept(stayed awake) in a very hot room with a fan that made a clicking sound all night!
Stayed 2 nights in Jul 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room - No Air Conditioning in Lodge.
The room was newly renovated and beautiful with an excellent view of the lake. The main lodge however did not have air conditioning. With temps in the 90’s we felt the lodge was not usable. We did not want to pay high prices for a meal while sitting in sweat. We feel a bit cheated as we would have liked to enjoy the full use of the property considering the high cost of the room. The Fairmont can afford air conditioning.
Stayed 2 nights in Jul 2024

8/10 Good

Alok

Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First room we checked in to had a serious water leak but we were checked in anyways. Took over an hour to find us a new room. Hydro went out 3 times. Wildfires closed the resort and staff abandoned the front desk before informing guests or issuing refunds.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Satish

Five star rates and 2 star facilities. There was no AC in the room (no AC in majority of the rooms) and on inquiry, they asked "did you ask for a room with AC?". Since when do you have to check if there is AC in the room in a 5 star facility? The dinner and service were both not good and they even charged for the food that was not served. Overall, felt like money wasted and will not recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal very neat and clean property with friendly staffs, just do not purchase the planetarium ture. It is completely waste of money.
Stayed 3 nights in Jul 2024

4/10 Poor

HOOSHANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC
This hotel has dated suites with VERY small bathrooms. We arrived during a heat wave not knowing that the hotel doesn’t have AC either in its suites or in the main lodge. We decided to check out after one night since the suite had dismal air circulation and remained hot all night.
Stayed 3 nights in Jul 2024

8/10 Good

chemai

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the resort. There is so much to do and the service was impeccable. The only thing keeping it from 5 stars is the AC was out. Will definately staff here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent, if overpriced, property that works great for three seasons of the year. However, it is unacceptable for a five-star hotel to have no air conditioning in the summer months. Our room was unbearably hot, as were some of the common areas of the hotel. We were also disappointed that a very hefty resort fee did not include free use of canoes, bikes, paddle boards, etc. If resorts in Mexico can figure this out, why can’t Fairmont? We felt gouged at every turn, including meals.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Huijia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tariq, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Power outage one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 3 nights in Jul 2024

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff and location are amazing however it’s a crapshoot if you get a cabin with air conditioning ( it was 33c when we stayed). Constant room and resort power outages made it a very poor experience. The pricing of the rooms reflect a top tier hotel experience and this wasn’t it and the cost of food and beverages were extortionate. I was getting hit with daily visa charges instead of settling the bill at the end of the stay, I’m still not confident I will be double charged. I’ll probably never go back.
Stayed 3 nights in Jul 2024

8/10 Good

Sharon L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no air in most of the rooms… at 800$ a night, this was disturbing. We were compensated with complementary breakfast daily which was DELICIOUS, and 100$ CA a day for whatever. The restaurants were quite expensive, but good. You do need reservations. This lodge was in a great location for many hikes!
Stayed 3 nights in Jul 2024

2/10 Terrible

Weiyu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piss
Stayed 3 nights in Jul 2024

10/10 Excellent

Shawn, Oshkosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property beyond exceeded our expectations!! The view was iconic wherever you were in the resort. My husband and I were constantly impressed by the friendliness of the entire staff. The food was excellent. The amenities were exactly what we would want in a national park. We would both say that this is one of the best hotels we have ever stayed at. Five stars, hands down.
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself is beautiful. There are a lot of amenities with the lake, pool, hot tub, boat rentals, etc. However, for the amount of money you pay per night you’d think there would be air conditioning…at least the window units. It was so hot even with windows open and fans blowing. We didn’t use the sheets at all. Not to mention the rooms have full size beds. Our phone in the room didn’t work, but thankfully texting is an option. The food and beverage prices are outrageous - I think my tomato soup and grilled cheese was $38. Staff was very nice. I don’t think I would stay there again.
Stayed 2 nights in Jul 2024

2/10 Terrible

BRAD

Disliked: Property conditions & facilities
Expedia booked me in the worst and oldest room with no air conditioning and no WiFi and paper thin walls for $750.00/night. No sleep in 87 degree heat and lost business transaction because of no WiFi. Ruined my entire trip.
Stayed 1 night in Jul 2024

4/10 Poor

Ishtaq

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Whilst the outlook and setting may appear idyllic there a some major shortcomings. There is no air con in the cabins and they get uncomfortably hot. Having the windows, doors open and fan running does not work. What should be a restful holiday left me deprived of sleep and awfully tired. Be aware of the constant noise from the nearby highway and also the railway goods yard which works through the night.
Stayed 3 nights in Jul 2024

8/10 Good

Michelle

Stayed 1 night in Jul 2024