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4.0 out of 5

"Rooms were clean and well appointed. Staff were very helpful. The food at the Merganser was nutritious, delicious, reasonably priced and the staff ... " More

By a verified traveler on Sun 17 Feb 2019

Hotel Description

3.5-star beachfront resort near Okanagan Beach

On the beach

Steps from the resort, you'll find Rotary Park and Peach. Okanagan Beach and Penticton Art Gallery are also within half a mile (1 km).

Renovated in 2017

This eco-friendly resort features a private beach, a nightclub, and a marina. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 4 restaurants and perks like free WiFi.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 273 guestrooms also offer furnished balconies or patios and flat-screen TVs with cable channels. Other amenities include 24-hour room service, premium bedding, and free long-distance calls. Housekeeping is available on request.

Main Building, 2 Queens Cityview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$156* Per night/room Jun 18 - Jun 19

Main Building, 2 Queens Partial or Full Lakeview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

West Wing, Partial Lakeview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

West Wing, Partial Lakeview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penticton Lakeside Resort and Conference Centre ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Penticton Lakeside Resort and Conference Centre

Everyone (2) Couples (1) Family (1)
5 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 16, 2019 by Nathalie

Thank you for your post.

2 out of 5

Most likely not coming back

this is my 2nd time staying, stayed approx 2 years prior. This place is just as terrible as it was 2 years prior, with no improvements. I only wanted to stay there cause I liked the large parking lot, but when I arrived they were building a new casino in that beautiful parking lot connected to that park. So I was stuck on the top floor/garage, with 2 feet of snow, unplowed, and packed. Scared that drunk people driving out of there are sliding all over that garage. They were placing light fixtures and they looked like the cheapest things I have ever seen, the plain ceiling was much better. Front staff was nice, and new gift shop was very nice. Italian restaurant was shut down, and so I went to the Bar. Ordered a pizza, 15 bucks for a 5 dollar small digiorno frozen pizza reheated. So gross. But oh well. Casino staff is great, but every time you walk in the lottery police are like this evil beings that ask you your birthday, even though I have grey hair. I like the casino, I like the snack bar staff, and the table game staff. So I go to the hooded magister to eat, oh my, that steak was so plain, and it was stringy. The room was dated from the early 80s, clean, but all furniture was from that era, updated mattress, and very very small LCD 22 inch on the wall. Cant control the heat, totally run by the front desk. Just old...Why can't this place get an update. It has potential. It just feels like they are gunna make money no matter what cause they have a casino, bare minimum

Posted by on Mar 2, 2017

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5 out of 5
Rooms were clean and well appointed. Staff were very helpful. The food at the Merganser was nutritious, delicious, reasonably priced and the staff went above and beyond to be helpful with dietary needs. It was worth the price paid!

Posted by on Feb 17, 2019

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Comment from Hotel Management

Mar 2, 2019 by Kelsey - Front Desk Supervisor

Thank you for your review! We are so happy to hear you enjoyed everything. We look forward to having you stay again.

About the Penticton Lakeside Resort and Conference Centre

Location 21 Lakeshore Dr W, Penticton, BC V2A7M5

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Penticton Lakeside Resort and Conference Centre with activities like parasailing, water skiing, and kayaking. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This eco-friendly resort also offers a spa tub, a fitness center, and a garden. For a fee, parking is available. A complete renovation of Penticton Lakeside Resort and Conference Centre was completed in July 2017. Smoking is allowed in designated areas at this 3.5-star Penticton resort.

  • 273 guestrooms or units
  • 6 levels
  • 2 buildings
  • 4 dining venues
  • Built in 1982
  • Nightclub
  • Bar on the beach
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Penticton, BC (YYF-Penticton Regional) (7.6 km / 4.7 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Penticton Lakeside Resort and Conference Centre offers 273 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Private balcony or patio (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

The Hooded Merganser - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Bufflehead - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.

Barking Parrot Bar - This beach pub specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Summer Beach Bar - This beachfront pub specializes in American cuisine and serves lunch only.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Kayaking on site
  • Motor boating on site
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Parasailing on site
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: CAD 25.00 per accommodation, per stay
  • Pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Self parking fee: CAD 10 per day (in/out privileges)
  • Extended parking fee: CAD 10 per night
  • Pet fee: CAD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeside Resort Convention
  • Penticton Lakeside Convention Centre Casino
  • Penticton Lakeside Resort Convention Centre & Casino
  • Penticton Lakeside Hotel Convention Centre
  • Penticton Lakeside Resort Convention Centre And Casino
  • Penticton Lakeside Resort Convention Centre Hotel Penticton
  • Penticton Lakeside Resort Convention Centre Casino
  • Lakeside Resort Convention Centre Casino
  • Lakeside Convention Centre Casino
  • Penticton Lakeside Resort
  • Penticton Lakeside Resort Convention Centre
  • Penticton Lakeside
  • Penticton Lakeside Resort Conference Centre
  • Penticton Lakeside Conference
  • Penticton Lakeside Resort and Conference Centre Resort
  • Penticton Lakeside Resort and Conference Centre Penticton
  • Penticton Lakeside Resort and Conference Centre Resort Penticton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.