Sheraton Tampa Riverwalk Hotel

3.5-star property
N Ashley Dr, Tampa, FL 1-855-201-7819
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3.6 out of 5
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See all 48 Travelocity Reviews

"It is in need of a makeover, hiwever, the hotel was ckean, well kept, and the staff was very friendly and helpful. They have a shuttke that will tske ... " More

By a verified traveler on Mon 22 Aug 2016

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Hotel Description

Sheraton Tampa Riverwalk Hotel puts you in the heart of Tampa, within just a 10-minute stroll of popular attractions like Tampa Museum of Art and Tampa Theater. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

All 277 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Room service, free newspapers, and free bottled water are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. 14000 square feet (1301 square meters) of event facilities include 7 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. There's also valet parking, along with the convenience of a free shopping center shuttle.

Within a 15-minute walk of this 3.5-star Downtown Tampa hotel, attractions include Tampa Convention Center and University of Tampa.

Traditional Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$120 per night

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, Business Lounge Access (River)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Business Lounge Access (Club City)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Tampa Riverwalk Hotel ratings based on 48 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
1 out of 5
This place is a dump, A/C was not working, ice maker on our floor was out of order, paint was falling off the bathroom ceiling, the vents were rusty, and everything looked like it was MacGyver'd together with paint, caulk, and desperation.

Posted by , from Orlando on Jun 29, 2017

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1 out of 5
The hotel was nice, unfortunately I am unable to say that about the staff. The greeter at the front desk was extremely reserved and unfriendly. Valet parking on site 24.00 per day, however I had to carry my luggage to my room. There are parking facilities several blocks away charging 9.25 per day. My son experienced another unfriendly staff member in the on site restaurant. Disappointing.

Posted by on Oct 11, 2016

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4 out of 5

This is an old jewel!

It is in need of a makeover, hiwever, the hotel was ckean, well kept, and the staff was very friendly and helpful. They have a shuttke that will tske you anywhere in a 3 mi radius for free as many times as you want...for free!. It is right on the river wslk and rooms facing the river (they have many) all have spacious balconies. We had a kingbed. Bathrooms have been updated and were clean and well keot. Shower had amazing water pressure!!

Posted by , from St Augustine, FL on Aug 22, 2016

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1 out of 5

other guest were very loud! Slamming doors! AWFUL

Pros: the location
Cons: their policy on guest being disruptive to others, and their policy on pets in the house.
Location: the location is great, and there are always something to do close by.
Guest were loud slamming doors and yelling in the hallway at 2 am. I could not get back to sleep! The toilet made a loud noise when you flushed it and you had to remember to jiggle the handle to make it stop! Dogs barking early in the morning and at night!

Posted by on May 30, 2016

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2 out of 5

NOT up to the rating

Pros: The bathroom was clean.
Cons: The entire facility needs to be renovated.
Location: The location was nice, on a inner city waterway, and in the heart of downtown Tampa, Fl. lots of restaurants and nightlife nearby. needed a reno.
The Sheraton Tampa River Walk was advertised as a 3.8 out of 5 stars. The hotel was realistically a 2 star hotel in bad need of renovation. The staff was nice but the condition of the hotel was disappointing. The corridors and room smelled musty and the room A/C was noisy and took a long time to cool off the room. We originally booked a "city side" room with a king bed but when we arrived they said they only had double bed room left and we could upgrade to a "river side" room with a king bed for an additional fee, which we did hoping for a better room. When we received our credit card statement they actually added more than the quoted amount for the upgrade. The facility was not what I expected for the price.

Posted by , from Florida on Aug 17, 2015

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Comment from Hotel Management

Aug 21, 2015 by AL

Thank you for taking the time to share your review with us. Please accept our sincerest apology for all the issues you have encountered during your stay. Your feedback has been forwarded to the appropriate managers so a corrective action will be taking. We hope to have the opportunity to serve you again. Sincerely, AL M. ALSALEH

5 out of 5

Comicon 2015

Was wonderful. Had the details perfect. The beds. Three coffees in the room . A shuttle to events. Sunday brunch. It's all about the small details.

Posted by , from St Augustine Fl on Aug 3, 2015

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5 out of 5

Good location

Check in and check out was smooth and staff was very helpful

Posted by , from in on May 4, 2015

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Comment from Hotel Management

May 14, 2015 by AL

Dear Wayne, Thank you very much for taking the time to share your feedback with us. We love hearing that Check-in and check-out were smooth and our staff was very helpful We look forward to welcoming you back when you return to Tampa. Best, AL M. ALSALEH

2 out of 5

extremely disappointed

Pros: shuttle service, friendly front staff, room service quick
Cons: Noisy, Poor breakfast, housekeeping, cleanliness of room, uncomfortable bed/pillows, no fridge, hotel overpriced
Front desk - good, friendly. Room Service - good - I had to ask for a fridge for my meds. However, for the price and reputation, fridge should have been there to begin with. Complimentary coffee - very bad - should be regular or decaf brand not a specialty blend. Cleanliness by staff - stayed there 4 days and housekeeping was very inconsistent with cleaning. Carpet did not seemed to be vaccumed at all in 4 days. Used towels on rack taken and not replaced, Coffee used 1st night not replaced - did not make it again anyway. Complimentary water next to TV not replaced. Shower did not seem cleaned on some days and shampoo/conditioner not replaced. Soap WAS replaced daily. Alarm clock/IPad/Radio was very difficult to use and dials hard to turn to get time correct as it was left unplugged. Bed and pillow uncomfortable. Breakfast buffet - very bad as scrambled eggs, bacon, sausage cold. Toast machine - did not toast, heck, butter placed on it did not melt at all. Overall, overpriced for what we got. Did not really have time to complain as I had to leave for airport. Shuttle service was adequate but not timely due to amount of persons he was taking around. Still it was free so really no complaint. Also other guests attending conference stated same as above.

Posted by on Feb 5, 2013

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5 out of 5

Definitively will stay there again

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Everybody was very helpful and attended my needs above my expectations

Posted by , from atlanta on Jan 18, 2013

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3 out of 5

Decent

Pros: Free Internet, close to nice places - example cine bistro, friendly and helpful staff
Cons: bit noisy on the street side, no refrigerator in the room
The staff was wonderful, made us feel very welcome. They gave us an SPG room and it was decent - some wear and tear here and there (example: there were peels on the bed head and patch on the ceiling above shower-head) but the room looked clean and the beds were comfortable enough. Housekeeping seemed ok except that there were not enough towels when we arrived - I guess we could have asked for more and easily been given more but we didn't think to ask... Balcony was pretty dusty but I sat out there anyway... nice city view, noisy but fine enough for me to concentrate on doing some work I had to get done - using their free internet access. Additional info: There's valet parking for about 18$ per night. There was no refrigerator in the room. Complimentary water, coffee. Overall, it was a decent experience. Nothing real fancy, just okay.

Posted by on Dec 5, 2012

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About the Sheraton Tampa Riverwalk Hotel

Location 200 N Ashley Dr, Tampa, FL 33602

Property Features

Sheraton Tampa Riverwalk Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Tampa Riverwalk Hotel. An area shuttle within 3 mi and a cruise ship terminal shuttle are free. Parking is available for a fee. This 3.5-star Tampa hotel is smoke free.

  • 277 guestrooms or units
  • 7 levels
  • 11 conference rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Tampa, FL (TPA-Tampa Intl.) (12.7 km / 7.9 mi)
  • Train station: Tampa Union Station (1.3 km / 0.8 mi)
  • Property shuttles: Free area shuttle within 3 mi, cruise terminal shuttle, and shopping center shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Tampa Riverwalk Hotel offers 277 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Tampa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Sheraton Tampa Riverwalk Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

This hotel's outdoor splash pool overlooks the Hillsborough River. The fitness center includes a sauna, exercycle, stair machine, and treadmill. Located two blocks from the hotel, Bayshore Boulevard's sidewalk extends seven miles and is great for jogging. The local YMCA is within four blocks of the hotel. An 18-hole golf course is available eight miles away at the University of South Florida. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 10 per person
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Refrigerator fee: USD 20.00 per night
  • In-room microwave fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Tampa
  • Riverwalk Hotel Tampa
  • Riverwalk Sheraton Tampa
  • Sheraton Hotel Tampa
  • Sheraton Hotel Tampa Riverwalk
  • Sheraton Riverwalk
  • Sheraton Riverwalk Hotel
  • Sheraton Riverwalk Tampa
  • Sheraton Tampa Riverwalk
  • Sheraton Tampa Riverwalk Hotel
  • Tampa Sheraton
  • Sheraton Tampa

You should know

  • The total price shown includes a resort fee.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.