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"When you check in, the valet is there for your car but offers no assistance with your luggage leaving you either searching for a cart or leaving your ... " More

By a verified traveler on Mon 31 Jan 2022

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Hotel Description

3.5-star hotel near Tampa Riverwalk

City center stay

Within a 10-minute walk of this Downtown Tampa hotel, you'll find Tampa Riverwalk and Tampa Convention Center. Curtis Hixon Waterfront Park and Tampa Theater are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 6 conference rooms, business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 277 guestrooms also offer free WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include free wired Internet and room service.

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$166* Per night/room May 29 - May 30

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Tampa Riverwalk Hotel ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Tampa Riverwalk Hotel

Everyone (16) Couples (1) Family (2)
3 out of 5
When you check in, the valet is there for your car but offers no assistance with your luggage leaving you either searching for a cart or leaving your items on the corner. When leaving we were told (on our valet ticket) to text the number on the ticket and they would get our car. When we went down to leave, after 30 minutes I asked about our vehicle and was told they were too busy to look at the text requests. This was unacceptable to me. I know they were busy but a little communication goes a long way.

Posted by , from Jacksonville on Jan 31, 2022

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Comment from Hotel Management

Jan 31, 2022 by GM

Dear Angela, Thanks for the feedback and apologies for the issues with valet. Please know that I have shared your feedback with the Valet Manager to address

1 out of 5
I would like a refund ASAP . There was lots of bed bugs in the bed . My leg is covered with marks . Please contact me ASAP .

Posted by on Dec 11, 2021

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5 out of 5

Posted by on Aug 29, 2021

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3 out of 5
Location was great for access to Univ of Tampa and the Riverwalk is literally accessible from the hotel pool deck. The room was borderline run down. Paint and caulking covered obvious rusted out areas on the bathroom doorframe, and the interior bathroom door handle had to be turned in the right way otherwise you were stuck in there. We had 2 people in our room, but not enough towels when we checked in. Pool towels were in rare supply. The in-room safe didn't work even with new batteries. The hotel phone to contact the desk didn't work - broken phone jack - so no way to contact the desk in an emergency. None of the USB charging ports worked. I had a multi-hour remote meeting while there, so used the little desk in the room to work from, but there was not a single outlet or charging port within 6 feet of it. Nothing in the hotel was open past 9 PM, so no food, drink or snacks available at all after that evening meeting; Uber eats was the only option at 9:00 p. The worst part was actually the traffic noise we listened to from our 5th floor city view room. Holy hell was that annoying!! The testosterone displays going on until well after 3 AM on the main drag outside made for 2 fully sleep deprived nights.

Posted by on May 1, 2021

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5 out of 5

Posted by on Mar 17, 2021

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4 out of 5
Air conditioning was not working properly. They brought us a fan that helped a little.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Todd C - Director of Front Office

Thank you for the 4 star review!

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Todd C - Director of Front Office

Thank you for the 5 star review!

4 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Todd C - Director of Front Office

Thank you for reviewing our hotel.

5 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by Todd C - Director of Front Office

Thank you so much for the 5 star review!

5 out of 5

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by Todd C - Director of Front Office

Thank you for the perfect review of our Sheraton. We all look forward to your next visit with us.

About the Sheraton Tampa Riverwalk Hotel

Location 200 N Ashley Dr, Tampa, FL 33602

Property Features

Sheraton Tampa Riverwalk Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Tampa Riverwalk Hotel. Parking is available for a fee. This 3.5-star Tampa hotel is smoke free.

  • 277 guestrooms or units
  • 7 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Tampa Union Station (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Tampa Riverwalk Hotel offers 277 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Rivers Edge - Onsite restaurant. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 35 per person (approximately)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • In-room microwave fee: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Tampa
  • Riverwalk Hotel Tampa
  • Riverwalk Sheraton Tampa
  • Sheraton Hotel Tampa
  • Sheraton Hotel Tampa Riverwalk
  • Sheraton Riverwalk
  • Sheraton Riverwalk Hotel
  • Sheraton Riverwalk Tampa
  • Sheraton Tampa Riverwalk
  • Sheraton Tampa Riverwalk Hotel
  • Tampa Sheraton
  • Sheraton Tampa
  • Sheraton Tampa Riverwalk
  • Sheraton Tampa Riverwalk Hotel Hotel
  • Sheraton Tampa Riverwalk Hotel Tampa
  • Sheraton Tampa Riverwalk Hotel Hotel Tampa

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.