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Sheraton Tampa Riverwalk Hotel

3.5-star property
200 N Ashley Dr, Tampa, FL 1-855-201-7819
3.6 out of 5
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See all 16 travelocity Reviews

"When you check in, the valet is there for your car but offers no assistance with your luggage leaving you either searching for a cart or leaving your ... " More

By a verified traveler on Mon 31 Jan 2022

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Hotel Description

3.5-star hotel near Port of Tampa

City center stay

With a stay at this Downtown Tampa hotel, you'll be well placed to visit Tampa Riverwalk and Tampa Convention Center, both within half a mile (1 km). Port of Tampa and Florida Aquarium are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 8 conference rooms, laundry service, and valet parking. A bar/lounge, a 24-hour front desk, and a poolside bar are also provided.

Double Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$190* Per night/room Feb 12 - Feb 13

City View King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

River View Corner King with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View King with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible River View Double Double with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

River View King with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Tampa Riverwalk ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Tampa Riverwalk

Everyone (12) Couples (1) Family (2)
1 out of 5
Fire alarm goes off at 3 in the morning for over a hour! Never again!

Posted by on Jul 28, 2022

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Comment from Hotel Management

Jan 28, 2023 by Juan GM

Thank you for the review. We appreciate your business.

1 out of 5

Posted by on May 3, 2022

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Comment from Hotel Management

Jan 28, 2023 by Juan GM

Thank you for the review. We appreciate your business.

3 out of 5
When you check in, the valet is there for your car but offers no assistance with your luggage leaving you either searching for a cart or leaving your items on the corner. When leaving we were told (on our valet ticket) to text the number on the ticket and they would get our car. When we went down to leave, after 30 minutes I asked about our vehicle and was told they were too busy to look at the text requests. This was unacceptable to me. I know they were busy but a little communication goes a long way.

Posted by , from Jacksonville on Jan 31, 2022

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Comment from Hotel Management

Jan 31, 2022 by GM

Dear Angela, Thanks for the feedback and apologies for the issues with valet. Please know that I have shared your feedback with the Valet Manager to address

1 out of 5
I would like a refund ASAP . There was lots of bed bugs in the bed . My leg is covered with marks . Please contact me ASAP .

Posted by on Dec 11, 2021

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Comment from Hotel Management

Jan 28, 2023 by Juan GM

Thank you for the review. We appreciate your business.

5 out of 5

Posted by on Aug 29, 2021

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Comment from Hotel Management

Jan 28, 2023 by Juan GM

Thank you for the review. We appreciate your business.

3 out of 5
Location was great for access to Univ of Tampa and the Riverwalk is literally accessible from the hotel pool deck. The room was borderline run down. Paint and caulking covered obvious rusted out areas on the bathroom doorframe, and the interior bathroom door handle had to be turned in the right way otherwise you were stuck in there. We had 2 people in our room, but not enough towels when we checked in. Pool towels were in rare supply. The in-room safe didn't work even with new batteries. The hotel phone to contact the desk didn't work - broken phone jack - so no way to contact the desk in an emergency. None of the USB charging ports worked. I had a multi-hour remote meeting while there, so used the little desk in the room to work from, but there was not a single outlet or charging port within 6 feet of it. Nothing in the hotel was open past 9 PM, so no food, drink or snacks available at all after that evening meeting; Uber eats was the only option at 9:00 p. The worst part was actually the traffic noise we listened to from our 5th floor city view room. Holy hell was that annoying!! The testosterone displays going on until well after 3 AM on the main drag outside made for 2 fully sleep deprived nights.

Posted by on May 1, 2021

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Comment from Hotel Management

Jan 28, 2023 by Juan GM

Thank you for the review. We appreciate your business.

5 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Jan 28, 2023 by hotel mgr

Thank you for the review. We appreciate your business.

4 out of 5
Air conditioning was not working properly. They brought us a fan that helped a little.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Todd C - Director of Front Office

Thank you for the 4 star review!

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Todd C - Director of Front Office

Thank you for the 5 star review!

4 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Todd C - Director of Front Office

Thank you for reviewing our hotel.

About the Sheraton Tampa Riverwalk Hotel

Location 200 N Ashley Dr, Tampa, FL 33602

Property Features

Hotel Tampa Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Tampa Riverwalk. Parking is available for a fee. This 3.5-star Tampa hotel is smoke free.

  • 277 guestrooms or units
  • 7 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Tampa Union Station (1.7 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Tampa Riverwalk offers 277 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Tampa Riverwalk has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Car recommended
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 11
  • LGBTQ friendly
  • Children stay free
  • Number of children who can stay free - 2
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.38 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tampa Riverwalk Hotel
  • Hotel Tampa Riverwalk Tampa
  • Sheraton Tampa Riverwalk Hotel
  • Hotel Tampa Riverwalk Hotel Tampa

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.