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JW Marriott Tampa Water Street

4.5 star property
4.5-star luxury hotel near Tampa Riverwalk

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Photo gallery for JW Marriott Tampa Water Street

3 restaurants, breakfast served
Creator video
View from property
Presidential Suite, 1 King Bed with Sofa bed, Balcony, Harbor View | In-room safe, desk, laptop workspace, blackout drapes
Rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
510 WATER STREET, Tampa, FL, 33602
  • Place, Tampa Riverwalk
    ‪1 min walk‬
  • Place, Port of Tampa
    ‪6 min walk‬
  • Place, Tampa Convention Center
    ‪8 min walk‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds, Executive Lounge Access

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds, Executive Lounge Access

7.4 out of 10
Good
(3 reviews)
  • Water view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbor View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Harbor View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Harbor view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Lounge Access

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Executive Lounge Access

  • Bay view
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Water View

9.4 out of 10
Exceptional
(10 reviews)
  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Corner, Soaking Tub

Superior Room, 1 King Bed, Corner, Soaking Tub | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Corner, Soaking Tub

9.6 out of 10
Exceptional
(4 reviews)
  • Water view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Water View

9.8 out of 10
Exceptional
(13 reviews)
  • Bay view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (View)

  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Water view
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Water View (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Water View (Mobility/Hearing Accessible, Tub)

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Water View (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Water View (Hearing Accessible)

  • Water view
  • 406 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite, 1 Bedroom, High Floor (Corner)

Chairman Suite, 1 Bedroom, High Floor (Corner) | Living area | 55-inch LCD TV with satellite channels, TV

Chairman Suite, 1 Bedroom, High Floor (Corner)

  • Water view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Balcony, Harbor View

Presidential Suite, 1 King Bed with Sofa bed, Balcony, Harbor View | Living area | 55-inch LCD TV with satellite channels, TV

Presidential Suite, 1 King Bed with Sofa bed, Balcony, Harbor View

  • Water view
  • 2228 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for JW Marriott, Suite, 1 King, Partial Bay View, Corner Room

JW Marriott, Suite, 1 King, Partial Bay View, Corner Room | Living area | 55-inch LCD TV with satellite channels, TV

JW Marriott, Suite, 1 King, Partial Bay View, Corner Room

  • Water view
  • 1195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbor View, Corner (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Harbor View, Corner (Hearing Accessible)

  • Harbor view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbor View, Corner (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Harbor View, Corner (Mobility/Hearing Access, Roll-in Shwr)

  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds Executive Lounge Access (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds Executive Lounge Access (Mobility/Hearing Access, Roll-In Shwr)

  • Bay view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds Executive Lounge Access (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds Executive Lounge Access (Mobility/Hearing Accessible, Tub)

  • Bay view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tampa

City center retreat .Within a 10-minute walk of this Downtown Tampa hotel, you'll find Tampa Riverwalk and Tampa Convention Center. Sparkman Wharf and Port of Tampa are also within half a mile (1 km).

What's nearby

  • Tampa Riverwalk - 1 min walk - 0.1 miles
  • Benchmark International Arena - 1 min walk - 0.1 miles
  • Port of Tampa - 6 min walk - 0.4 miles
  • Tampa Convention Center - 8 min walk - 0.4 miles
  • Florida Aquarium - 9 min walk - 0.5 miles

Getting around

  • Tampa Union Station - 19 min walk
  • Tampa, FL (TPF-Peter O. Knight) - 13 min drive

Restaurants

  • ‪Bud Light Party Deck - ‬3 min walk
  • ‪Yard House Tampa Water Street - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪3 Corners - ‬5 min walk
  • ‪Jacksons Bistro - ‬18 min walk

About this property

JW Marriott Tampa Water Street

4.5-star luxury hotel near Tampa Riverwalk
JW Marriott Tampa Water Street offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 46 meeting rooms. Event space at this hotel measures 29000 square feet (2694 square meters) and includes a conference center. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury JW Marriott Tampa Water Street. For a fee, parking is available.

This 4.5-star Tampa hotel is smoke free.

  • 519 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
JW Marriott Tampa Water Street offers 519 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Spa by JW has 10 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Tampa Marriott Water Street
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4.6 out of 5, Wonderful, 1,001 reviews
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Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 59.13 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 60 for adults and USD 15 to 30 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Grab bar near toilet (38 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.72 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 60.00 for adults, and USD 15.00 to 30.00 for children
  • Secured valet parking fee: USD 59.13 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jw Marriott Tampa Water Tampa
JW Marriott Tampa Water Street Hotel
JW Marriott Tampa Water Street Tampa
JW Marriott Tampa Water Street Hotel Tampa

Frequently asked questions

How close is JW Marriott Tampa Water Street to the airport?

JW Marriott Tampa Water Street is 3.9 mi (13-min drive) away from the Tampa, FL (TPF-Peter O. Knight) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Tampa Water Street?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Tampa Water Street on Mar 15, 2026 start from 389.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Tampa Water Street have an airport shuttle?

Airport shuttle services are not available at JW Marriott Tampa Water Street.

How close is JW Marriott Tampa Water Street to the beach?

This hotel is 9.6 mi (13-min drive) from Ben T. Davis Beach and 10.8 mi (31-min drive) from Picnic Island Beach. Don't forget your sunscreen!

Does JW Marriott Tampa Water Street offer free breakfast?

Free breakfast isn’t offered at JW Marriott Tampa Water Street, but cooked-to-order breakfast is offered for a fee of between USD 20.00 and 60.00 for adults, USD 15.00 and 30.00 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at JW Marriott Tampa Water Street?

No, there is no casino at this hotel, but Seminole Hard Rock Casino Tampa (10-min drive) is nearby.

What time is check-in at JW Marriott Tampa Water Street?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Tampa Water Street?

Free parking is not available at this hotel. Valet parking is available for USD 59.13 per night.

Does JW Marriott Tampa Water Street have a pool?

JW Marriott Tampa Water Street features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does JW Marriott Tampa Water Street have a restaurant?

There are 3 onsite restaurants, offering options like pool views and light fare.

Does JW Marriott Tampa Water Street have a spa?

Pamper yourself with a day at Spa by JW, where you can enjoy massages.

How close is JW Marriott Tampa Water Street to downtown Tampa?

JW Marriott Tampa Water Street is 0.4 mi away from Tampa.

JW Marriott Tampa Water Street Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 888 reviews
Rating 8 - Good. 94 out of 888 reviews
Rating 6 - Okay. 35 out of 888 reviews
Rating 4 - Poor. 11 out of 888 reviews
Rating 2 - Terrible. 21 out of 888 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

May

Stayed 1 night in Nov 2025

2/10 Terrible

Simcha

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
overall great property. Very clean and courteous. Roof top bar had great bourbon selection and Mike the bartender was awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Haney

Stayed 2 nights in Nov 2025

10/10 Excellent

Haney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, location, and staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2025

10/10 Excellent

Federico

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean gorgeous facility and rooms. Staff professional and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Falls

Liked: Cleanliness, staff & service, amenities
This hotel is immaculately managed and every experience I had with all staff was FIRST rate. I would gladly give ten stars out of five! Do not hesitate to book here if you are seeking a luxury experience…
Stayed 2 nights in Nov 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steak house was delicious
Stayed 1 night in Nov 2025

8/10 Good

Garrett

Stayed 2 nights in Oct 2025

10/10 Excellent

June, Cape Coral

Stayed 3 nights in Nov 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great place to stay if your going to a concert at Benchmark it practically Joins the stadium.
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff are amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Harjit, Montvale

Stayed 1 night in Oct 2025

10/10 Excellent

Yasmany

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 3 nights in Oct 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bridget

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Egg whites omelet was perfect. french toast was just okay. Needed more cooking. Buffet selections was limited.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katrina

Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, accommodating and knowledgeable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ramon

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Went to one of the restaurants in the hotel. Tried using a credit. Server made it difficult to use the credit. She was unhelpful, and rude. I felt like she scammed me out of using my credit. She made a huge deal out of something insignificant.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers very nice rooms and a nice restaurant with a bar area for drinks and dinner. The staff at both were excellent! Very knowledgeable and personable. We went next door to the Marriot Water street hotel for breakfast which was absolutely beautiful and also an impeccable wait staff. The 6th floor pool was very nice as was the rooftop bar the Beacon. The only downside was everything was cashless. Credit card only.
Stayed 3 nights in Oct 2025