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Embassy Suites by Hilton Tampa Downtown Convention Center

3.5 star property
3.5-star hotel near Tampa Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Tampa Downtown Convention Center

Exterior
Property video
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

View in a map
513 S Florida Ave, Tampa, FL, 33602
  • Place, Tampa Riverwalk
    ‪1 min walk‬
  • Place, Benchmark International Arena
    ‪3 min walk‬
  • Place, Tampa Convention Center
    ‪5 min walk‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(79 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(27 reviews)
  • 450 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(14 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Suite, 2 Queen Beds, City View | View from room

Suite, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bay View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Bay View

8.6 out of 10
Excellent
(23 reviews)
  • 450 sq ft
  • Bay view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Corner (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Balcony

  • 450 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

8.4 out of 10
Very good
(9 reviews)
  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

Suite, 1 King Bed (Conference) | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Tampa

Downtown Tampa stay.You'll be steps from Tampa Convention Center and within a 10-minute walk of Benchmark International Arena with a stay at this Downtown Tampa hotel. Also, Port of Tampa is within half a mile (1 km) and Florida Aquarium is within 2 miles (3 km).

What's nearby

  • Tampa Riverwalk - 1 min walk - 0.0 miles
  • Benchmark International Arena - 3 min walk - 0.2 miles
  • Tampa Convention Center - 5 min walk - 0.3 miles
  • Port of Tampa - 10 min walk - 0.6 miles
  • Florida Aquarium - 13 min walk - 0.7 miles

Getting around

  • Tampa Union Station - 5 min drive
  • Tampa Intl. Airport (TPA) - 11 min drive

Restaurants

  • ‪Bud Light Party Deck - ‬4 min walk
  • ‪Hattricks - ‬6 min walk
  • ‪Jacksons Bistro - ‬20 min walk
  • ‪Tampa Waterside Lobby Bar - ‬3 min walk
  • ‪Harpoon Harry’s Crab House - ‬3 min walk

About this property

Embassy Suites by Hilton Tampa Downtown Convention Center

3.5-star hotel near Tampa Convention Center, connected to the convention center
Embassy Suites by Hilton Tampa Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Tampa Downtown Convention Center. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Tampa Downtown Convention Center was completed in January 2019.

This 3.5-star Tampa hotel is smoke free.

  • 360 guestrooms or units
  • 20 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Tampa Downtown Convention Center offers 360 accommodations with iPod docking stations and safes. Accommodations offer separate dining areas. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hilton Tampa Downtown
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 1,002 reviews
$166 nightly
The price is $189
Dec 22 - Dec 23
Total with taxes and fees
Hilton Tampa Downtown

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.55 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Tampa Downtown
Embassy Suites Tampa Downtown
Tampa Downtown Embassy Suites
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites Tampa Downtown Hotel
Embassy Suites Tampa Hotel
Embassy Suites Tampa Downtown
Embassy Suites by Hilton Tampa Downtown Convention Center Hotel
Embassy Suites by Hilton Tampa Downtown Convention Center Tampa

Frequently asked questions

How close is Embassy Suites by Hilton Tampa Downtown Convention Center to the airport?

Embassy Suites by Hilton Tampa Downtown Convention Center is 3.7 mi (8-min drive) away from the Tampa, FL (TPF-Peter O. Knight) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa Downtown Convention Center on Dec 28, 2025 start from $130.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Tampa Downtown Convention Center.

How close is Embassy Suites by Hilton Tampa Downtown Convention Center to the beach?

This hotel is 9.3 mi (13-min drive) from Ben T. Davis Beach and 10.6 mi (20-min drive) from Picnic Island Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton Tampa Downtown Convention Center offer free breakfast?

Embassy Suites by Hilton Tampa Downtown Convention Center offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, there is no casino at this hotel, but Seminole Hard Rock Casino Tampa (10-min drive) is nearby.

What time is check-in at Embassy Suites by Hilton Tampa Downtown Convention Center?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Tampa Downtown Convention Center?

Free parking is not available at this hotel. Valet parking is available for USD 45 per night.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a pool?

Embassy Suites by Hilton Tampa Downtown Convention Center features an outdoor pool.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Tampa Downtown Convention Center to downtown Tampa?

Embassy Suites by Hilton Tampa Downtown Convention Center is 0.4 mi away from Tampa.

Reviews

Embassy Suites by Hilton Tampa Downtown Convention Center Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 906 out of 1431 reviews
Rating 8 - Good. 231 out of 1431 reviews
Rating 6 - Okay. 138 out of 1431 reviews
Rating 4 - Poor. 82 out of 1431 reviews
Rating 2 - Terrible. 74 out of 1431 reviews

Reviews

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff has always been professional and friendly! The best breakfast I've had at any stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and great location
Stayed 1 night in Oct 2025

6/10 Okay

henry

Stayed 3 nights in Sep 2025

6/10 Okay

henry

Business traveler
Liked: Cleanliness, amenities
Cold shower( no hot water)2 out of the 3 days i stayed.
Stayed 3 nights in Sep 2025

4/10 Poor

Raina

Traveled with partner
Liked: Staff & service
Transportation was limited and there was no email in advance, or no signs stating this. We waited in car line forever before being notified there was no more parking. Ended up having to park in a public garage about 6 blocks away.
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property has only minimal on-site parking. We had to park at another property 2 blocks away, drag our luggage back to the hotel to check in and two blocks back at check out in downtown Tampa. We had to move our vehicle at midnight or risk having our vehicle towed and fines. Staff apologized, but was otherwise unhelpful and afford no discounts or assistance. Ultimately, the accommodations were sketchy, low quality, and fundamentally unpleasant.
Stayed 1 night in Sep 2025

4/10 Poor

Tuwanda, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. The staff was excellent, very nice and polite but when I got here to check in, I was under the impression that I only had to pay the remaining $35 for my stay. I would read it by this nice gentleman at the front desk he told me that I need to pay $100 deposit and I thought that was everything that I need to pay when I prepaid for my room thank God I had extra money. What would I’ve done if I didn’t have the hundred dollars in my account to pay the deposit And then he said that I wouldn’t get the whole deposit back I’ll get a $30 food credit and I guess I will get $70 back so that was like a kind of surprise to me and I didn’t like that.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Romania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than long line at Valet stay was good 👍
Stayed 1 night in Sep 2025

4/10 Poor

Carl

Traveled with family
Disliked: Staff & service
no available parking as promised and we were overcharged for the wrong room we reserved
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Very nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Parker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Clean room, very professional staff and amazing food. Only issue was parking, they were sold out.
Stayed 1 night in Sep 2025

6/10 Okay

janine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Clean and location was the only positive during my stay. And breakfast was good. Now for the negative: -crazy fees -crazy confusing check in and out -staff looked overwhelmed and unsure of what they were doing… Crazy high tech CHECK IN AND VALET ARE A NIGHTMARE!!! VERY LONG WAIT! Over an hour in valet until they finally got my car. It was ridiculous. -I’m used to resort fees hidden fees etc… but there was a 30$ fee added to get food from Starbucks whether you like it or not. I don’t go to Starbucks ever, so that to me is. BS!!!!! , I’m a longtime traveler and I have never been so irritated by a a hotel to write a poor review before but this one took the cake…, the complete chaos and overcrowding in the lobby is unacceptable!!! I will never return!!!!!!
Stayed 1 night in Sep 2025

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have my reservation!! girl had to go her manager to help. i had taken picture of my reservation. Plus the floor between the beds had a m & m & 2 dirty rug spots. My husband took a picture the resturant Taste was delicious ‼️‼️
Stayed 1 night in Sep 2025

10/10 Excellent

Kacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding! I loved that upon check-in there’s a lounge where you can enjoy a drink or grab some snacks. This is easily one of my favorite hotels.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was under renovation, so parking was limited. I had to park across the street for $30. when I tried to leave the next morning the parking garage was trying to charge me again because they said I should have been out the previous night. Just give customers a heads up with parking etc.
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Valet parking was closed when we arrived, very disappointing! We had to drive around to find a nearby parking garage, and walked several blocks to get to hotel with luggage. Air conditioning throughout the Hotel (hallways and common areas and elevators were very hot. Bar area was a bit slow, not enough bartenders during their busiest hours. Also, too many fees associated with the overall stay! Designation fees, incidental fees was $200 for 2 night stay, and valet is $45 per day, which we’re unable to do bc parking was closed.
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Traveled with partner
Liked: Staff & service
Checked in online and was told we still needed to hit the front desk, was greeted in the lobby by a woman with an iPad who said my room was ready and directed us to a line to get our room key. After 20+ minutes in said line, the front desk staff said the room was NOT ready (even though it was nearly an hour past check in time). Thank goodness the hotel bar was open, as we didn’t get a text to let us know our room was ready until nearly an hour later. The room was fairly clean, and the bed comfortable despite fixtures being poorly affixed to the wall. Decent breakfast buffet in the morning. Quite underwhelmed with our experience since this is supposed to be a Hilton property.
Stayed 1 night in Sep 2025

2/10 Terrible

Stacy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bring Ear Plugs!

The service is wonderful, the friendliest staff I’ve ever encountered. I love that the hotel offers restaurant, bar, Starbucks, great location, a fantastic variety of snacks and drinks, valet parking. The hotel rooms are great size, and arranged perfectly. Large TV and great kitchenette area. And I love that the bedroom has a door separated from the room. However…The entire hotel is built with an open lobby to all the rooms. So it’s extremely noisy and impossible to get a good nights sleep. This hotel spent zero on sound proofing…even the road noise pours in through the window of the bedroom away from the lobby side. Then unfortunately the living room area with the pull out sofa bed, has a window…The window is open to the open lobby…with no curtain, the blinds are worthless and the room is too bright to sleep. The hotel is extremely fair price I’m guessing because of these issues. So if you like to sleep with a sleep mask and ear plugs, then it’s great.
Stayed 1 night in Sep 2025