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Hotel Description

St. Augustine guestrooms with comfy beds

Close to airport

Within a 5-minute walk of the hotel, you'll find San Sebastian River and Limelight Theatre. Matanzas River and Florida Heritage Museum are also within half a mile (1 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. A business center, a terrace, and a snack bar/deli are also on offer.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Apr 4 - Apr 5

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ponce St. Augustine Hotel ratings based on 31 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Ponce St. Augustine Hotel

Everyone (13) Couples (5) Family (10)
5 out of 5
Room had a”bleached “ odor.

Posted by on Mar 15, 2024

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Comment from Hotel Management

Mar 15, 2024 by Front Desk Staff

Thank you for your feedback. I will make housekeeping aware of the smell

3 out of 5
The rooms was clean and the shower had great water pressure. The only downside is that the property sit next to the train line. And there are trains coming and going every night. So it's very noisy and woke us up a couple of times with the loud noise and the honking. The Columbian restaurant on the property was amazing and highly recommend it.

Posted by on Jan 15, 2024

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Comment from Hotel Management

Jan 16, 2024 by General Manager

Thank you for providing your honest feedback. We're happy you enjoyed our clean rooms and water pressure, but we are sorry that you did not rest comfortably due to the train noise. On your next visit, we would love the opportunity to provide you with a room that would better suit your needs. We will be sure to share your kind words with the restaurant owners, too. They will be thrilled to know you loved it! It would be wonderful to see you again!Renee G

5 out of 5
Nice staff & good location.

Posted by , from Muskegon on Jan 6, 2024

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Comment from Hotel Management

Jan 13, 2024 by General Manager

Dear Karen, We are grateful for your positive feedback regarding our team and convenient location. We always strive to provide excellent service and a prime location for our guests. It was a pleasure to host you, and we are excited to welcome you back again for another pleasant stay. Renee G

2 out of 5
Pros: Within walking distance to Historic District, Dennys and McDonald’s across the street, small restaurant located in lobby of the property. Cons: Advertised as a Hotel but actually just a two floor Motel, website doesn’t tell you a freight train will pass by many times day y night, room in bad condition and our room was not cleaned during our 3day stay and had to ask for clean towels daily. Not worth the $180.00 per night price. I would not recommend staying at this property. I’ve had better experiences in $99.00 a night Motels. Holiday Inn, Quality Inn, Days Inn, take your pick, anyone of those would be better.

Posted by on Dec 30, 2023

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Comment from Hotel Management

Dec 31, 2023 by Front Desk Staff

I checked our staff papers daily and it seems that you had an DND on your door for your entire stay. We are not allowed to enter the room when there is a DND on the door. I apologize for any inconvenience

2 out of 5
Toliet did not work and when we called the front desk the person who answered the phone said he was not a plumber, could not fix the issue and they were booked and could not move us to a different room. We also complained about the phone not working, he said the phones were struck by lightning!

Posted by on Dec 10, 2023

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Comment from Hotel Management

Dec 12, 2023 by General Manager

Dear Pamela,This is certainly not indicative of the quality stay we wish to provide, and we deeply apologize for any aspect of your visit that was less than ideal. We will address this matter with our team and discuss how these issues were handled. We know that we can do better and welcome another chance to prove this. Renee G

5 out of 5

Posted by on Dec 10, 2023

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Comment from Hotel Management

Dec 20, 2023 by Front Desk Staff

Thank you for the review

3 out of 5
I stayed in two rooms. They put me in the back for both. They were not in good condition.

Posted by , from WEST MELBOURNE on Nov 21, 2023

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Comment from Hotel Management

Nov 22, 2023 by Front Desk Staff

Thank you for the feedback. I will look into the condition of the two rooms.

1 out of 5
I woke up covered in bugs, as well as all my clothes, inside my bags and on my toiletries! It was awful!

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 26, 2023 by General Manager

Dear Nicole,We appreciate you sharing your feedback regarding your recent experience at our property. Our property undergoes routine maintenance for pests, so it is unfortunate that this does not line up with your account of events. We encourage our guests to notify our front desk team of any issues they may have so we can find a solution and ensure you have a comfortable stay. Thank you for your valuable input.Renee G

5 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 20, 2023 by Front Desk Staff

Thank you for your feedback

5 out of 5
Nice place for the price

Posted by , from Loxahatchee on May 29, 2023

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Comment from Hotel Management

May 29, 2023 by Front Desk Staff

Thank you for the wonderful feedback

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Ponce St. Augustine Hotel. A complete renovation of The Ponce St. Augustine Hotel was completed in April 2019.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Room Amenities

The Ponce St. Augustine Hotel offers 84 accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

De Leon Latin Cocina - This poolside restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12.25 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Newspaper
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Historic District
  • Quality Historic District St. Augustine
  • Quality Inn Historic
  • Ponce St. Augustine Hotel
  • Quality Inn Historic District St. Augustine
  • Ponce St. Augustine
  • Magnuson Hotel Historic
  • Magnuson Historic St. Augustine
  • Magnuson Historic
  • The Ponce St Augustine
  • The Ponce St. Augustine Hotel Hotel
  • The Ponce St. Augustine Hotel St. Augustine
  • The Ponce St. Augustine Hotel Hotel St. Augustine

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.