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Shores of Panama Beach Resort

3.5-star property
9900 South Thomas Drive, Panama City Beach, FL 1-855-201-7819

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3.1 out of 5
See all 16 Travelocity Reviews

"Cons: The elevators was a big issue. We are on 18th floor and had to carry up luggage. They had 6 elevators total and only 2 worked. No coffee maker. ... " More

By a verified traveler on Sun 28 Jul 2019

Points Of Interest

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Hotel Description

3.5-star beachfront condo resort near Shipwreck Island Waterpark

On the beach

Within a 10-minute walk of the condo resort, you'll find Ripley's Believe It or Not and WonderWorks. Thomas Drive and Coconut Creek Family Fun Park are also within half a mile (1 km).

Poolside dining

This smoke-free condo resort features a full-service spa, 2 spa tubs, and a restaurant. Dine at the beachfront restaurant and relax with beach umbrellas. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Free WiFi, kitchens

The 167 individually decorated condos offer free WiFi and balconies or patios. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Housekeeping is available once per stay.

Studio, Oceanfront

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max
$89* Per night/room Oct 26 - Oct 27

Superior Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Suite, 3 Bedrooms, Oceanfront

Bed Count 2 King Beds Maximum Occupancy 8 Max

Superior Suite, 3 Bedrooms, Oceanfront

Bed Count 2 King Beds Maximum Occupancy 10 Max

Superior Suite, 2 Bedrooms, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 8 Max

Standard Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Shores of Panama Beach Resort ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Shores of Panama Beach Resort

Everyone (9) Couples (1) Family (6)
2 out of 5
We will never stay at this Condo again. First off the elevators were horrible. There were a total of 6 elevators and at any point in time, while we were there, only half of them were working. This meant that during busy times, you sometimes had to wait as much as 30 minutes (not exaggerating) to get on. Not only were they overloaded, but they were in very bad shape. The doors would pop really loud when closing and we were afraid we were going to get stuck everytime we got on. When we complained to the front desk, we were told to take our complaints elsewhere. Not very good customer service. Our room was disappointing as well. The beds were hard, and there were no dishes, one of the TVs did not work, and the bathrooms were very small. DO NOT STAY AT THIS CONDO UNTIL THEY REPLACE THE ELEVATORS!!!!

Posted by , from Baxter, TN on Oct 10, 2020

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Comment from Hotel Management

Oct 21, 2020 by Shores of Panama

Thank you for your recent review. Your thoughts matter to us and all of your concerns have been passed to the correct management team to assure the issues are fixed. We hope to see you again soon to show you why we deserve all 5 stars!

2 out of 5
First of all i was asked to pick my room and paid for a oceanfront room. I did not receive that when i arrived to the room and they said they were completely booked and could not change it. I was cheated out of my money through Travelocity. They would not answer the phone or chat. The property is very dated, had a terrible odor and had mildew on the ceiling in the one of the bathrooms. The furniture was old and uncomfortable and the carpet could of used a deep cleaning or removal. The bed were also uncomfortable. The elevators took a long time to come and when they did they were full so you had to wait on the next one. Also the Master room is near the walkway so you can hear the traffic of people walking and talking near your window. I won't recommend this place to stay.

Posted by , from Atlanta GA on Jun 25, 2020

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Comment from Hotel Management

Jun 29, 2020 by Shores of Panama

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by Shores of Panama

Thank you for your recent review, We are so happy to see that you gave us 5 stars, everyone here works extremely hard to meet all of our guest needs, and we have informed Omario of your review and he is beyond excited to have made your stay that much more welcoming!! We are also so excited that you were able to stay with us and enjoy our 23 story gulf front luxury resort that's loaded with amenities including a full spa, 13,965 square foot gulf front pool & hot tub, heated indoor pool and hot tub, covered parking on-site, front desk check in, fitness center, 2 tiki bars serving food and cocktails, beach activities and rental services, high speed internet access and so much more. We can not wait to see your again!

4 out of 5
Cons: The elevators was a big issue. We are on 18th floor and had to carry up luggage. They had 6 elevators total and only 2 worked. No coffee maker. The hot water didn’t accommodate the 10 people in our room. We had to ask for extra bedding. Pros: Great beach access Great pool Great location to other stuff Spacious room Great view of sunset. Great balcony

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by Shores of Panama

Thank you for your recent review, it means a lot to us to hear your opinions. Everyone here at Shores of Panama work extremely hard to meet each of our guest needs. We hope to see you again soon to show you why we deserve 5 stars instead of just 4.

4 out of 5
I loved the height of the building and it's on the beach. The condo was clean.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 7, 2019 by Shores of Panama

Thank you for your recent review, We are so happy to see that you gave us 4 stars! We are so excited that you were able to stay with us and enjoy our 23 story gulf front luxury resort that's loaded with amenities including a full spa, 13,965 square foot gulf front pool & hot tub, heated indoor pool and hot tub, covered parking on-site, front desk check in, fitness center, 2 tiki bars serving food and cocktails, beach activities and rental services, high speed internet access and so much more. We can not wait to see your again!

4 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 21, 2019 by Shores of Panama

Thank you for your recent review. We are so excited that you were able to stay with us and enjoy our 23 story gulf front luxury resort that's loaded with amenities including a full spa, 13,965 square foot gulf front pool & hot tub, heated indoor pool and hot tub, covered parking on-site, front desk check in, fitness center, 2 tiki bars serving food and cocktails, beach activities and rental services, high speed internet access and so much more. We can not wait to see your again!

2 out of 5
The pool and courtyard areas are really good. However, the rest of the place is not on par with other condos in the area.

Posted by on May 21, 2019

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4 out of 5
The front desk staff was rude and very slow. What should have been a simple 5 minute process took 20 minutes. With 2 children under 3 this was a headache.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 18, 2019 by Ashley

We are sorry to hear you had a bad check in experience. A lot of our staff is new and in training. We will work with them so your next stay will be your best stay!

2 out of 5
TV did not work. Made numerous attempts to get it fixed. Never happened. Wifi did not work. Staff was too consumed with themselves instead of customers.

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 6, 2019 by Ashley

We are sorry to hear this happened during your stay. We will work on better training our staff so in the future you do not experience anymore issues like this.

3 out of 5

Not worth the price!

The overall experience was okay but for the price we paid to stay, it should have been much better. First I will go over what I enjoyed. The condos were large enough for my family of four to stay comfortable. I never felt we did not have enough space. The swimming pool was very nice, however, the hot tub was over crowded every night and should have been called a warm tub. The location to the beach was one of the best I have experienced. The walk was very short and easy to transport all of our beach gear back and forth. There were two things I did not enjoy and because of those two things, I will never stay at this condo again. The elevators during check in times and other busy times in the day were so bad you could walk up 23 flights of stairs faster than the elevators could get there. We were on the 12th floor and due to elevator wait times, we took the stairs much more than the elevators. The second thing I really hated was the parking garage. All parking was in the garage with no outside parking lots available. Because of this, I had to remove my luggage container on top of my Honda Pilot to park in the garage. That was not enjoyable and once removed, I had to find somewhere to store it during my stay. In addition to the low ceilings in the garage, the garage was overcrowded and parking spots were very narrow. If you met on coming traffic in the garage, one car would either have to back up or pull to the side to let the other one pass. Pick another condo

Posted by , from Missouri on Jul 21, 2018

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Comment from Hotel Management

Jul 24, 2018 by LaGina Shine

Thank you for your feed back. The condo association maintains the parking garage and elevators and we will share you comments with them.

About the Shores of Panama Beach Resort

Location 9900 South Thomas Drive, Panama City Beach, FL 32408

Property Features

Shores of Panama Beach Resort offers its guests a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. Event space at this condominium resort measures 3875 square feet (360 square meters) and includes a meeting room. A 24-hour fitness center, a sauna, and a terrace are also featured at Shores of Panama Beach Resort. Free self parking is available. This 3.5-star Panama City Beach condominium resort is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 23 levels
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Built in 2007
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the beach
  • Poolside lounge chairs
  • 1 conference room
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Northwest Florida Beaches Intl. Airport (ECP) (30.3 km / 18.8 mi)
  • Parking: Free self parking

Room Amenities

Shores of Panama Beach Resort offers 167 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • LED television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Shoreline Bar & Grill - This beachfront bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Marina nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Glow has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 7
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay (for guests under 25 years old)
  • Cleaning fee: USD 190 per accommodation, per stay (varies per unit)
  • Resort fee: USD 39.50 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Fitness center access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 39.50 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Panama Shores
  • Panama Shores Resort
  • Shores Panama
  • Shores Panama Resort
  • Shores Panama Resort Condos Beach Club
  • Shores Panama Condos Beach Club Panama City Beach
  • Shores Panama Condos Beach Club
  • Shores Panama Resort Condos Beach Club Panama City Beach
  • Shores Panama Beach Resort
  • Shores Panama Beach Panama City Beach
  • Shores of Panama Resort Condos Beach Club
  • Shores of Panama by Counts Oakes Resorts
  • Shores Panama Panama City
  • Shores Of Panama Condominium
  • Shores of Panama Beach Resort Panama City Beach
  • Shores of Panama Beach Resort Condominium resort

You should know

  • Pool access available from 8:00 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.