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"It is a nice hotel just needs a little attention to cleaning an needs air freshners really bad. " More

By a verified traveler on Fri 15 Jul 2016

Hotel Description

Hotel near Bass Pro Shops Outdoor World in Springfield

In Springfield

Within a 15-minute walk of the hotel, you'll find Hulston Cancer Center and Wheeler Heart and Vascular Center. Lester E. Cox Medical Center South and Clarke Surgical Center are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 110 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63 per night

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Springfield - South ratings based on 18 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Springfield - South

Everyone (11)
1 out of 5
No phone in room, bed was so old that I felt like I was sleeping on box springs alone. No trash cans in room, shower was dirty and so was the toilet. I would like to have my money back!

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 30, 2019 by Hotel Management

On behalf of our entire team, we would like to offer our apologies for our hotel not living up to your expectations with the accommodations. We do not take these concerns lightly, especially concerning housekeeping service issues. We have addressed this matter with the head of our housekeeping department to determine where steps in our room inspection procedures were missed. We hope you will consider giving us another opportunity to serve you in the future to provide you with a better experience. Sincerely, Hotel Management

2 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

3 out of 5
Property was in a good location. Everything I needed was in my room. The toilet could use a good cleansing around the rim. Unless there is hard water.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Hotel Management

Thank you for being our guest. We are glad you liked our location and that overall you had a pleasant stay. However, we are sorry for the cleanliness issues you had in your bathroom. Your comments have been shared with our housekeeping team to make sure we are consistent with our service delivery. We value your business and hope to welcome you back soon. Sincerely, Hotel Management

2 out of 5
I truly got what I paid for here with this hotel. Not what I was looking for and just wont stay there again.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 21, 2018 by Hotel Management

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

2 out of 5
This hotel has gone downhill in the past 2 years. Things worn and torn. Our room had a too small flat sheet instead of fitted. Worst was sat night when the heater rattled, clunked to a stop and smoke and smell filled the room. Then gave us another room but didn't seem concerned there might be a fire. Lucky we didn't call 911.

Posted by , from Springfield, mo on Nov 26, 2018

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Comment from Hotel Management

Nov 30, 2018 by Management

Thank you for being our guest and for taking the time to leave feedback. We are sorry that you had an unpleasant experience and apologize for the maintenance issue in your room. Our goal is to get everything repaired and in working order, once we are made aware of an issue, so we thank you for letting us know. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management

2 out of 5
Right out of 60’s room envy. People staying were hard on their luck. We only had one wash cloth and one hand towel for two people. They did have two bath towels. After a coupe days I asked about clean towels and they said we could come down for an exchange

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 25, 2018 by Hotel Management

Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Towels and linens may be exchanged at the front desk anytime and complimentary.  If we did not communicate this at the time of check-in, we are sorry. We hope you will give us another chance to serve you better. Sincerely, Hotel Management

1 out of 5
Most disgusting hotel I have ever been in, dirty, greasy, dusty. Just nasty. Will never ever stay at a extended stay again.

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 3, 2018 by Hotel Management

We are sorry for the unpleasant stay you had with us and that our hotel was not to your expectation. Your feedback will be discussed with the appropriate individual to improve our future guests’ experiences. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

2 out of 5
The hotel was not clean and did not get cleaned in the 3 days we were there. The staff was very unprofessional towards guests.

Posted by , from Nebraska on Sep 22, 2018

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Comment from Hotel Management

Sep 23, 2018 by Hotel Management

Mike, please accept our sincerest apologies for the issues you experienced during your stay. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, we provide thorough training for all associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

2 out of 5
The room was hot and the AC not very good. Coffee is terrible and staff not very useful.

Posted by , from TX on Jul 2, 2018

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Comment from Hotel Management

Jul 3, 2018 by Hotel Management

Thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. This is certainly not acceptable and will be working with the appropriate department heads to see where we fell short and to ensure it does not happen again. We are really sorry for your experience and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management

3 out of 5

Nice hotel

It is a nice hotel just needs a little attention to cleaning an needs air freshners really bad.

Posted by , from kansas city on Jul 15, 2016

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About the Extended Stay America Springfield - South

Location 1333 E Kingsley St, Springfield, MO 65804

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Springfield - South also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Springfield hotel is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Springfield, MO (SGF-Springfield-Branson National) (22.6 km / 14.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Springfield - South offers 110 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Springfield South
  • Extended Stay America Springfield South
  • Extended Stay America Springfield
  • Extended Stay Springfield
  • Springfield Extended Stay
  • Extended Stay America Springfield South Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.