Book a hotel near Shady Cove Library, Shady Cove

"Yes"

"I was highly disappointed. I reserved this hotel because it was my son's bday and we were excited about the pool and slide. When I went to check in there was a sign on the counter saying the pool was closed! No where on Expedia or their site did it say the pool was closed for maintenance. I had my 3 kids and two of their friends with us to celebrate and they were all hyped about swimming. I called Expedia and was told I could not get a refund and the hotel couldn't give me one either since I reserved the room on Expedia and not thru them personally. I asked if I could be comped a room for next time and still told no because I didn't cancel in time. But I had no intention to cancel until I got there and told about the pool. There was no reason to stay if the pool was closed. It was a Huge inconvenience and really disappointing for my son! "

"Entering the hotel it seemed as though it was beautiful and had a great history. We were excited to stay at the property. After some odd side conversations in the lobby about a fire due to someone smoking in their room, we were greeted by the front desk staff. They were quick to get us settled and kind during the process. The room looked great upon entry, but it became evident that it was not thoroughly cleaned. There were weird powder-like foot prints next to bed, hair in the shower, a dirty microwave and debris in the main sink. We were only there for one night, but I questioned the cleanliness enough to wear my shoes in the room and lay towels on the floor where I may step barefoot. "

"We check"

"Was ok not bad"

"The room was clean. Very cute and stylish. Would definitely stay here again. "