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4.4 out of 5

"there was no maid service we had to make our own beds . there was plenty of towels to last thru our stay even tho no maid service. normal check in ti ... " More

By a verified traveler on Sat 11 Sep 2021

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Hotel Description

Hotel near TouVelle State Recreation Site in White City

Close to airport

You'll be within 3 miles (5 km) of TouVelle State Recreation Site and 6 miles (10 km) of Rogue Valley Family Fun Center with a stay here. The Expo is within 6 miles (10 km) and Medford Railroad Park is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 72 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Dec 11 - Dec 12

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Crater Lake Highway White City/Medford ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Crater Lake Highway White City/Medford

Everyone (10) Couples (4) Family (8)
5 out of 5
there was no maid service we had to make our own beds . there was plenty of towels to last thru our stay even tho no maid service. normal check in time is 3?30 however they were kind enough to check us in at 11 AM

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 17, 2021 by Brittany

Thank you for the great review!

5 out of 5
Pet friendly but they required $250 deposit. The staff was wonderful from the front desk staff to the kitchen staff. Laundry service on site was a great option when on a road trip. I will definitely stay here again.

Posted by on Jul 10, 2021

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3 out of 5
they charged me $25 per pet that wasn't on the bill or website

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 19, 2021 by Mel

Don't know of any hotel that does not charge extra for pets, most start at 100 to 150 per night.

4 out of 5

Posted by on Sep 10, 2020

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1 out of 5
The door was hard to open and close, like the trim was to tight. The toilet was so low to the floor. Had a hard time sitting down and getting up off the toilet. My wife is 5'4" and she had a hard time standing up when she got off the toilet. The bath tub tile was water damaged, from getting water behind it. Base board tile was falling off outside the restroom.

Posted by on Oct 7, 2019

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5 out of 5
Place is clean and modern. Staff very friendly. Breakfast is great. Place is clean which is most important to me compared to everything else. Internet connection is great. Parking is easy.

Posted by , from Pacifica on Aug 10, 2019

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5 out of 5
The front desk ladies were excellent. Needed items and they were at the desk waiting on me after I called. The staff made the stay perfect.

Posted by on Jul 15, 2019

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5 out of 5
Very quite. Polite & friendly staff. Would stay there again.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 29, 2019 by Monique T

Great news Our hotel is undergong a full remodel and conversion to a Best Western with all of the up to date amenities. We appreciate your patronage and hope you will stay with us the next time you're in White City. Monique T

5 out of 5
Like your room size, but no cozy sofa to rest on! Like your breakfast, even without daily milk!

Posted by , from Dublin, California, USA on Apr 11, 2019

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Comment from Hotel Management

Apr 14, 2019 by Monique T

Thank you for such a nice review it is greatly appreciated. If you are in the area again we would love to have you stay with us. Your review helps us make this a better hotel. I'm so sorry that we ran out of milk during your stay, We will double up on our orders. Monique T.

4 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 14, 2019 by Monique T

Thank you for such a nice review it is greatly appreciated. If you are in the area again we would love to have you stay with us. Your review helps us make this a better hotel.

About the Best Western Crater Lake Highway White City/Medford

Location 2020 Leigh Way, White City, OR 97503

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Crater Lake Highway White City/Medford offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Crater Lake Highway White City/Medford also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this White City hotel.

  • 72 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Crater Lake Highway White City/Medford offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This White City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 5:30 AM to 9 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brookside Inn White City
  • Brookside White City
  • Brookside Inn & Suites White City Oregon
  • La Quinta Inn & Suites White City Hotel White City
  • La Quinta Inn And Suites White City
  • Brookside Inn
  • Brookside Inn & Suites White City Oregon
  • La Quinta Inn & Suites White City Hotel White City
  • Brookside Inn Suites
  • Best Western Crater Lake Highway White City/Medford Hotel
  • Best Western Crater Lake Highway White City/Medford White City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.