Travelocity Verified Review
"The guy working the evening shift was extremely pleasant and accomodating. He worked very hard to see that we were taken care of. The hotel is quiet since it's not near a busy road or other businesses. The beds were quite comfortable, and we slept well. The housekeeping staff was very nice.
It's a pretty rundown hotel and very much in need of some repairs and renovations. The safety latch in our first room was hanging from the door, there was no deadbolt on the door, and there was a significant gap all around the door when it was closed. We requested a different room. It was better, but the bathroom fan and light stayed on all the time. There was no way to turn them off; the front desk employee knew about it because he told us when he moved us to the new room. Fortunately, they weren't loud or bright enough to keep us awake; they weren't really noticeable.
The daytime front desk employee was competent but extremely unpleasant. She showed us where the coffee dispenser was in the lobby, and when we started to get coffee she came out and rudely said, "I knew you would do it wrong!" She also called us as we were leaving our room at 10:50 am on our checkout day to tell us that we needed to be out by 11:00 am. I said we were on our way out but also that when we checked in we had been told that the checkout time was 12:00 pm. She seemed angry at that. There didn't seem to be a rush to clean our room, and when we left the desk employee and two others were standing outside smoking! "
A verified traveler from Indianapolis stayed at Quality Inn & Suites