2/10 Terrible
heesung, Any city
Sep 28, 2025
When we try to check in for 6 rooms for our party of 14. We reserved three apartments (executive duplex) ,two studios and one Family bedroom (for 4 peoples) Altogether 6 rooms. But all of a sudden Ghani (male staff) told me the rooms are not available for all 6rooms. Ghani at the check in counter is keep lying to us about the room is not available. We asked to talk to the manager. Ghani said i am the manager. But he was not the manager. Almost an hour of arguing with him, finally, we met the one female staff. She apologized and we got the rooms what we reserved. Later the real manager quietly appeared because of the argument. Ghani tried to fool us and he even used word “stupid”and didn’t even apologize. Our group (14 of us) was so tired of waiting and got so mad about the hotel treated us. He (Ghani) never apologized. Because of our 1st stop at Paris was your hotel. You ruined our 1st day expectation of Paris. We definitely not recommend your property.
heesung
Stayed 2 nights in Sep 2025
































