"On the surface it's a very nice hotel, wonderful staff and awesome location on the beach, but we were place at the end of the hall by the stairs and t ... " More

By a verified traveler on Wed 23 Dec 2015

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Hotel Description

Surf And Sand Resort puts you in the center of Laguna Beach, 1.8 km (1.1 mi) from Main Beach Park and 2.1 km (1.3 mi) from Laguna Art Museum. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa, and a restaurant.

You can enjoy flat-screen TVs with digital channels, and all 167 rooms feature free WiFi, free wired Internet, and patios. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium bedding and down comforters invite a good night's rest. IPod docks, DVD players, and free newspapers are also available.

A day of pampering at Aqua Terra Spa can include prenatal massages, detox wraps, and body wraps along with aromatherapy and mani/pedis. The restaurant, Splashes, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and 24-hour fitness center. 20000 square feet (1858 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a spa tub, and a sauna. Cooked-to-order breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 20-minute drive of this 4-star Laguna Beach hotel, attractions include Irvine Spectrum Center and Mission San Juan Capistrano.

Deluxe Room, 1 King Bed, Ocean View, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max
$350 per night

Superior Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Ocean View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Ocean View, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Queen Beds, Ocean View, Sea Facing

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Surf And Sand Resort ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0
3 out of 5

Nice location, great staff, needs a deep cleaning

On the surface it's a very nice hotel, wonderful staff and awesome location on the beach, but we were place at the end of the hall by the stairs and the outdoor stairs area were really really worn down, gross carpet outdoor along outdoor hallway to get to the rooms. So a face lift in some areas would help a lot to bring it up to match the initial image of the hotel. The breakfast was exceptional and the view is perfection.

Posted by on Dec 23, 2015

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1 out of 5
No air conditioner.... The waves were too noisy... too hot and too noisy to sleep.

Posted by , from Los angeles, on Oct 15, 2015

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3 out of 5

Decent hotel at the water's edge.

Pros: Walking straight down to the sand & beach, complementary chairs, umbrella & towels (+ staff to bring them to you and set up) are the reasons to stay.
Cons: Website should mention that they DON'T have A/C! The sand-filled pool crammed with children jumping in w/their boogie boards! No supervision :(
Location: Centrally located to beach, downtown, restaurants, Festival of the Arts, etc.
Beautiful hotel, but for the price, we honestly expected more. The room overlooking the sand & surf was very nice, marred by the fact that THERE IS NO A/C. Not a huge deal the majority of the year, but this past weekend was a scorcher, so coming into the room (even with the sliding doors left open) was like walking into an oven. There is a ceiling fan, but it's not enough when the temperature skyrockets. The hotel is much smaller than one might expect from the website photos. The front lounge (adjacent to the driveway) is nice and large, but the restaurant and bar are tiny. The beach staff was very nice -- the front desk needs serious help and training. Stopping at the front desk, we asked if they could send a new comforter (ours was old and lumpy) and a plumber up in 2 hours (we needed to sleep before heading back out). Walked up to the room, and ten minutes later the phone rang - it was the front desk, saying the repair man was at our door. We said we requested someone coming in 2 hours, and the front desk rep said "Well, he's at your door NOW." At least the sink got fixed. Fifteen minutes later, knocking at the door. I woke up to find a housekeeper there with a comforter. Half-asleep, I asked why she was there now. She said the front desk didn't give her a time to arrive. I pointed out the DO NOT DISTURB card posted in the key slot, and she said "I thought that was there by accident." Asked her to return later, and she said "Can't I just leave it with you?" :(

Posted by on Aug 17, 2015

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4 out of 5

Location Location Location

The location was fabulous. We checked in at 4 - however, our room was not available. We finally got in and had an amazing view. The hotel does not have A/C, so we had to keep the slider open - I love waves, however, with the loud waves outside our balcony and both fans running, it was hard to get to sleep.

Posted by on Jul 29, 2015

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5 out of 5

Lovely hotel.

Pros: Location
Cons: More channels to choose from - TV. The cost of ordering movies was rather high.
Location: Laguna Beach is a great 'get out of LA for the weekend' place. Good restaurants and bars. Nice people.
I had a very good experience. Bright, clean, and comfortable room. The Staff was very attentive and welcoming.

Posted by , from Los Angeles, CA on Mar 25, 2015

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5 out of 5

Amazing Hotel. Right on the Beach. Will be coming back

Pros: Free Internet, breathtaking view
Loved waking up with the ocean sounds and an amazing view(especially at sunset). Very attentive staff, and friendly valet service. Very comfortable bed, and furniture. Enjoyed every minute at the hotel. One small inconvience is that the room has a combo bathtub/shower with a small door to shield the water splash. And taller people will have an issue with this and the bathtub drain closing when stepped on. Very minor inconvience in comparison to the magnifigance of this place. Direct access to the beach and a nearby tide pool. Access to all of the local attractions and a great place to relax. Highly recommend this hotel.

Posted by , from Lee's Summit, MO, USA on Feb 1, 2012

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5 out of 5

Wonderful place to stay

It was like having your own beach house on the sand with a full staff to take care of your every need. It's not cheap, but, if you want a very special place to stay in Laguna, it is hard to beat. It is a real "wife-pleaser." My only negative was that they had no Wi-Fi, at least in the area we stayed and cell reception (Verizon) was very poor. On the other hand, we did not go down there to be on the phone and the computer.

Posted by on Oct 5, 2011

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5 out of 5

Loved the room so much that we extended our stay

Pros: Close restaurants, Free Internet, Quiet
They had just upgraded the rooms and the room was wonderful. We had an ocean front room and the view was superb. We had a small balcony that was set up with comfortable chairs etc which really increased the overall experience. We would definately book again..

Posted by on Jun 3, 2011

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1 out of 5

Rude and Dishonest Staff

Due previous problems, we were offered a complimentary room for 2 nights and a reduced rate after that. We accepted their offer and booked a 2-week stay. We checked in to our first room, which was not facing the ocean. This room type is not listed on their website, so we had no idea that our view would be the parking lot. I contacted Pamela Hopkins (assistant to the VP of Hotel Operations), with whom I communicated prior to our stay, and I copied Joanna Bear (assistant manager). I shared with both our frustrations and asked if we would be able to, as we were originally offered, stay in our Oceanfront Towers King (OTK) room for the duration of our stay, since it was available. (The 2 complimentary nights were in an OTK room but the other nights were not.) My first email went ignored; after a 2nd email, Pam said she would look into it the morning of 7-30. Through the evening of 7-29, when I searched for availability online, 4 different oceanfront room types showed up. On the night of 7-29, we asked about availability at the front desk and were told that rooms were still available. But the manager, Lisa Silva, overheard our conversation and immediately told us that no rooms were available, which was a lie. I asked a friend of mine to call reservations the next morning, 7-30, before we stopped down. My friend spoke with Heather, and she told my friend that MULTIPLE OTK rooms were available. 15 minutes later, my husband went down to the front desk and spoke with Tammy, who said that NO OTK rooms were available. Tammy then said that one room was available for all but one day and she and Pam were going to see what they could do. But, a Seaview room came up on the online reservations system without restrictions for the entire range. When we still had not heard from Tammy, we called and were told that we could check into a Seaview room. On 8-1, the front desk manager (Elaine) gave us our key with a smug smile and said, it’s on the first floor. The first floor Seaview rooms have very little view of the ocean (due to the solid wall on the patio) and are perhaps the loudest because of the location directly next to the pool and Splashes. Bottom line: try the Montage, St. Regis or the Ritz, but stay away from Surf and Sand.

Posted by on Aug 27, 2010

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5 out of 5

Great view, great rooms, great staff

The hotel was far more beautiful than i expected. The guys at guest services and concierge people were great. The restaurant's is a bit overpriced but thats almost to be expected in Laguna Beach. Most of the time I ate at French 75 across the street and enjoyed my great balcony right over the ocean

Posted by on May 1, 2007

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Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Surf And Sand Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and volleyball. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a 24-hour fitness center, and a spa tub. For a fee, parking is available. This 4-star Laguna Beach hotel is smoke free.

  • 167 guestrooms or units
  • 9 levels
  • 3 buildings
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (25.3 km / 15.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Surf And Sand Resort offers 167 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and ceiling fans. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.

Splashes - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

Aqua Terra Spa has 8 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Prenatal massage
  • Spa tub in spa
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25.00 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 27.00 per person (approximately)
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sand Surf
  • Sand Surf Resort
  • Surf & Sand Resort
  • Surf & Sand Resort Laguna Beach
  • Surf Sand Resort Laguna Beach
  • Surf Sand Laguna Beach
  • Surf Sand
  • Surf And Sand Hotel
  • Surf And Sand Resort
  • Surf Sand Hotel
  • The Surf And Sand Hotel Laguna Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations