4.3 out of 5

"Beautiful resort location. Very large property and covers a lot of territory. Lots of walking to get around. Ther was done rennivations but was not an ... " More

By a verified traveler on Tue 22 Aug 2017

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Hotel Description

A family-friendly stay in Honolulu awaits you at Hilton Hawaiian Village Waikiki Beach Resort. You'll be 1.6 km (1 mi) from Ala Moana Center and 2.4 km (1.5 mi) from Honolulu Zoo. Highlights at this beachfront resort include 7 restaurants, 5 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 2860 rooms, and you can enjoy balconies, MP3 docks, and WiFi. Nice touches to enhance your stay include designer toiletries and premium bedding. Wired Internet, refrigerators, and coffee/tea makers are also available.

A day of pampering can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the spa tub. The buffet restaurant, Big Island Breakfast, is open for breakfast. With 4 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the onsite fitness center, kids' club, and spa tub. Meeting rooms, a business center, and limo/town car service are among the business amenities offered. Additionally, you'll find a sauna, WiFi in public areas, and a snack bar/deli. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 4-star Waikiki resort, you'll be 2.8 km (1.7 mi) from Waikiki Aquarium and 3.2 km (2 mi) from University of Hawaii at Manoa.

Room, 1 King Bed, Accessible, Resort View (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$170 per night

Room, 2 Double Beds, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, View (Rainbow)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View (Rainbow)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Hawaiian Village Waikiki Beach Resort ratings based on 432 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Not a resort

Paid $35 a day for in service, $43 a day for parking in addtion to regular charges

Posted by , from NY on Sep 24, 2017

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4 out of 5

screwed

Pros: on the beach
Cons: no more bait abnd switch deliver what i paid for.
i was set up with the bait and switch... ordered rainbow tower room then told i got the room block away from beach. had to pay upgrade. then room only had 2 full beds, not the king i ordered. the chairin room would not be used at the worst motel 6. bathroom very small.

Posted by , from ohio on Sep 19, 2017

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4 out of 5

Anniversary trip

Beautiful resort location. Very large property and covers a lot of territory. Lots of walking to get around. Ther was done rennivations but was not an issue at all. Beautiful design.

Posted by , from flower mound tx on Aug 22, 2017

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5 out of 5

awesome resort

Pros: right on the beach
Cons: nothing, perfect experience
Location: hotel located right on the beach, close to shopping and resturants
perfect trip could not have asked for more. is well worth the money would not have changed anything.

Posted by on Aug 14, 2017

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4 out of 5

Nice hotel in the heart of it all.

Place is really nice and the staff is wonderful. Only had two issues with service, one with the manager Eugene and one with the Tropics restaurant. The grounds are very well kept despite the construction. The Tapa Bar makes the best Mai Tais. The shops and restaurants are a bit pricey but we expected them to be. The only real complaints we have is the the restaurant and manager. The Tropics restaurant delivered cold teriyaki chicken and rice to my son and slapped together the worst looking $15 nachos I've ever seen. The manager was real nice and accommodating about it though. The other complaint would be with Eugene, the manager, that guy doesn't seem to give a flip about the guests. He must be listening to too many complaints or something. I was standing in line for almost an hour while waiting to speak with him. The four people in front of me just got progressively more upset while talking to him and he seemed to just brush it off. I decided to be nice about my issue and he seemed absolutely bothered. Guy needs more training and is almost the exact opposite of the wonderful people who work there.

Posted by , from San Diego, CA on Jun 5, 2017

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4 out of 5
Cons: Perhaps more signs indicating the directions of the hotel towers, shops, and restaurants will be helpful.
We enjoyed our stay at this hotel because everything is so convenient and nearby, especially the great number of restaurants.

Posted by , from Folsom,CA on May 25, 2017

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5 out of 5

Hilton Hawaii Village Stay

This Hilton Resort was so great. The staff are so friendly. The Beach is amazing. We liked that you could text them if you had questions or needed help and didn't have to go to the lobby in person or call them from your room. They were prompt to answer and even changed our luau day with a text because we realized we weren't going to be back from the excursion in time on the day we originally were going to go. We had an ocean view and it was worth the upgrade. Rainbow Tower has Beach front view - The view was spectacular! It was nice and very convenient to have shops and restaurants around. If you want to vacation at an awesome beach resort with an awesome staff and great customer service come to Hawaii Village Hilton Resort! Aloha and Mahalo!!

Posted by , from Austin, TX on May 16, 2017

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Comment from Hotel Management

May 18, 2017 by Hilton Hawaiian Village

Aloha David. Mahalo for your feedback. We are happy to hear you had a wonderful stay with us. We hope to welcome you back to our resort soon.

4 out of 5

Room without a view

Pros: I loved the proximity to the beach and the all inclusiveness of the resort.
Cons: The king sized bed should be in a room large enough to accommodate it and the bedside stands without being in the hallway. separate sheet; no duvets
Location: The City Bus stops near the resort. Very inexpensive "circle Island tour' around Oahu is enlightening.
Discovered that my Resort View was a view of the foliage around the balcony and the roof tops of other buildings. Could only see the ocean if I leaned over the balcony a little. A change in rooms would have resulted in more money. Very disappointed about that.

Posted by , from Detroit, MI on May 13, 2017

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4 out of 5

Hotel needs updates

We had to stay an extra day, because our flight was delayed. The Tapa Tower, in Hilton Hawaiian Village, was where we ended up. The hotel wasn't as clean as I would have liked. The carpets in the hallways need replaced. When we got off of the elevator, on our floor, there was only a chair and table in a huge space. Needs updates and furniture.

Posted by , from Indianapolis, IN on Apr 27, 2017

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Comment from Hotel Management

Apr 29, 2017 by Hilton Hawaiian Village

Thank you for your feedback, Melissa. We're sorry to hear that there were issues that didn't meet your expectations. We will share your feedback with our team. If you do visit Waikiki again, we hope you give us another chance to wow you. Aloha!

5 out of 5

Beautiful hotel

Love the hotel Services were great I do not have one complaint an check-in check-out was easy we stayed in ali tower which was beautiful

Posted by , from phoenix az on Apr 20, 2017

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Comment from Hotel Management

Apr 27, 2017 by Hilton Hawaiian Village

Aloha! Thank you for your feedback, Sandra. We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon.

About the Hilton Hawaiian Village Waikiki Beach Resort

Location 2005 Kalia Rd, Honolulu, HI 96815

Property Features

Hilton Hawaiian Village Waikiki Beach Resort offers its guests a full-service spa, 5 outdoor swimming pools, a spa tub, and a sauna. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center, limo/town car service, and meeting rooms. A fitness center, spa services, and a children's club are also featured at the family-friendly Hilton Hawaiian Village Waikiki Beach Resort. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Honolulu resort.

  • 2860 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • 40 conference rooms
  • Bar by the pool
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (13.4 km / 8.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Hawaiian Village Waikiki Beach Resort offers 2860 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Big Island Breakfast - This buffet restaurant serves breakfast only.

Orchid Marketplace - Onsite family restaurant.

Boat Landing Cantina - This restaurant specializes in Mexican cuisine.

Dona & Toni's Pizza - This restaurant specializes in Italian cuisine.

Kamuela Provision Company - Onsite restaurant.

Nearby Activities

Guests choose from six swimming pools, including a children's pool and the 10,000-square-foot Super Pool, which overlooks the beach and is surrounded by waterfalls, lush landscaping, and lava rocks. The Rainbow Express Keiki Club (surcharge) offers full- or half-day programs of recreational and educational activities with a focus on Polynesian life. The on-site health spa includes an extensive fitness center (surcharge) with cardiovascular and strength-training equipment, aerobics, and other fitness classes.

Surfboards, boogie boards, kayaks, ocean rafts, snorkel sets, umbrellas, and beach chairs can be rented on the beach. Outrigger canoes and catamarans offer rides from the beach. From the Village's pier, the Atlantis Submarine conducts underwater discovery tours (surcharge).

Many other recreational activities are available in the area surrounding the resort, including skydiving, parasailing, helicopter/airplane sightseeing, and nature/wildlife tours.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Pilates classes on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Thai massage
  • Reflexology

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Please note: Construction is taking place on the northeast corner of the resort. Work is limited to 9 AM – 5 PM, Monday through Saturday. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 35.00 per night (rates may vary)
  • Fee for in-room wired Internet: USD 35.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 35.00 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 35.00 per night (rates may vary)
  • Self parking fee: USD 43.00 per night
  • Valet parking fee: USD 60.00 per night (in/out privileges)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hawaiian Village Waikiki Beach
  • Hilton Hawaiian Village Waikiki Beach Resort
  • Hilton Village
  • Hilton Village Beach
  • Hilton Village Beach Resort
  • Hilton Village Resort
  • Hilton Honolulu
  • Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
  • Hilton Hotel Honolulu
  • Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.