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InTown Suites Extended Stay Newport News City Center

Property class: 2.5
Newport News hotel in Central Newport News area

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Photo gallery for InTown Suites Extended Stay Newport News City Center

A multi-story hotel with a prominent sign reading "In Town Suites".
49-inch TV with satellite channels
Fridge, microwave, stovetop, dining table
Premium Room, 1 Queen Bed, Roll-in Shower | Private kitchen | Fridge, microwave, stovetop, dining table
Desk, WiFi (free), bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
11715-B Jefferson Avenue, Newport News, VA, 23606
  • Place, Cinemark City Center
    ‪11 min walk‬
  • Place, Virginia Living Museum
    ‪18 min walk‬
  • Place, Christopher Newport University
    ‪5 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪17 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Desk, WiFi (free), bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed

Desk, WiFi (free), bed sheets

Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Desk, WiFi (free), bed sheets

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, WiFi (free), bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Desk, WiFi (free), bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Desk, WiFi (free), bed sheets

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Desk, WiFi (free), bed sheets

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Desk, WiFi (free), bed sheets

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, WiFi (free), bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Room, 1 Queen Bed, Roll-in Shower

Desk, WiFi (free), bed sheets

Traditional Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Studio Suite, 1 King Bed

Desk, WiFi (free), bed sheets

Premium Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed

Desk, WiFi (free), bed sheets

Grand Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Upgrade Room, 1 Queen Bed with Sofa bed

Desk, WiFi (free), bed sheets

Upgrade Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Upgrade Room, 2 Queens Beds

Upgrade Room, 2 Queens Beds | Desk, WiFi (free), bed sheets

Upgrade Room, 2 Queens Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Newport News

Central Newport News stay.With a stay at this Central Newport News hotel, you'll be within half a mile (1 km) of Sentara Port Warwick and 2 miles (3 km) of Cinemark City Center. Virginia Living Museum and Riverside Medical Center are also within 2 miles (3 km).

What's nearby

  • Cinemark City Center - 11 min walk - 0.6 miles
  • Virginia Living Museum - 18 min walk - 1.0 mile
  • Christopher Newport University - 5 min drive - 1.7 miles
  • Patrick Henry Mall - 7 min drive - 3.0 miles
  • Mariner's Museum - 8 min drive - 2.5 miles

Getting around

  • Newport News Station - 8 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 12 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

InTown Suites Extended Stay Newport News City Center

Newport News hotel in Central Newport News area
InTown Suites Extended Stay Newport News City Center offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this Newport News hotel.

  • 124 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Smoking in designated areas
InTown Suites Extended Stay Newport News City Center offers 124 accommodations with air conditioning. Televisions come with satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Newport News hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Similar properties

Exterior
Woodspring Suites Yorktown Newport News
Yorktown
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 336 reviews
$89 nightly
The price is $102
Aug 18 - Aug 19
Total with taxes and fees
Woodspring Suites Yorktown Newport News

Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center
InTown Suites Extended Stay Newport News City Center Hotel

Frequently asked questions

How close is InTown Suites Extended Stay Newport News City Center to the airport?

InTown Suites Extended Stay Newport News City Center is 7.3 mi (12-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay Newport News City Center have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay Newport News City Center.

How close is InTown Suites Extended Stay Newport News City Center to the beach?

This hotel is 13 mi (18-min drive) from Buckroe Beach and Park and 17.7 mi (22-min drive) from Yorktown Beach. Don't forget your sunscreen!

Does InTown Suites Extended Stay Newport News City Center offer free breakfast?

InTown Suites Extended Stay Newport News City Center does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay Newport News City Center?

No, there is no casino at this hotel.

What time is check-in at InTown Suites Extended Stay Newport News City Center?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM.

Is there free parking at InTown Suites Extended Stay Newport News City Center?

This hotel offers free self parking.

Does InTown Suites Extended Stay Newport News City Center have a pool?

InTown Suites Extended Stay Newport News City Center does not have a pool.

Does InTown Suites Extended Stay Newport News City Center have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay Newport News City Center to downtown Newport News?

InTown Suites Extended Stay Newport News City Center is 0.6 mi away from Newport News.

InTown Suites Extended Stay Newport News City Center Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 16 out of 74 reviews
Rating 4 - Poor. 12 out of 74 reviews
Rating 2 - Terrible. 14 out of 74 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

cory

Disliked: Staff & service, amenities, property conditions & facilities
No refunds if you check out early. Place is old and right next to very busy road. Hard to sleep.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind cleaning lady. Room was a lot better value than those in town. Definitely will come back when back in town. Thank you so very much.
Stayed 12 nights in Jun 2025
Verified review

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Amenities
Nothing good about this room
Stayed 7 nights in Jan 2026
Verified review

2/10 Terrible

Conrad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worse customer service and atmosphere ever, hotel smells and seems seedy. Room however was renovated and fresh.
Verified review

2/10 Terrible

FELIX

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SAD, SAD, SAD. TERRIBLE PLACE TO STAT. ALOT OF HOMELESS PEOPLE HANGING AROUBD BEGGING FOR CHANGE. PEOPLE BUYING AND SALEING DRUGS ALL DAY AND ALL NIGHT. ROOM WASN'T CLEAN, DIRTY SHEETS WITH BLOOD STAINS, NO TOWELS. USED CODOMS ON THE BATHROOM FLOOR. HOTEL STAFF DID NOTHING ABOUT IT.STRIPPED THE BED ONLY TO FIND A HOST OF ROACHES AND GED BUGS.
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Do your self a favor, keep looking.

The tub faucet dripped enough to be nearly as constant stream. The shower diverter was stuck in a half shower/have tub faucet position so the water pressure was weak. The furniture was cheap particle board crap.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

John

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Terrible Stay

I should have taken pictures, locked out of room and find tgat my food was taken, lady upfront gave me petty cash but dam im staying there and people are going in the fridge and taking FOOD im not staying there nor to i want to refer anyone and unsafe atmosphere Police greeted me one day and thats a total turn off while be dropped off my boss Notices police cars and a gentlemen talking just a lousy stay i thought
Stayed 10 nights in Oct 2023
Verified review

4/10 Poor

WILL

Disliked: Cleanliness, amenities
When i booked the room i was given the total price as i get with every other hotel ive stayed and when i get there the room they offered was extremely smelly and very unkept by maintenance so they offered a different room that wasn't much better and when i went to pay charged me more than what my total price was said that there was a deposit that i would get back after check out but still have not received and its been over 3 weeks this is absolutely absurd and unprofessional and because i didn't receive the deposit back put me in a bad spot because that was my gass money to get to my next job location and it cost me that job so i will definitely never use that place ever again !!
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

suzzanne

Liked: Cleanliness, property conditions & facilities, room comfort
House keeping did not show as I was told they would
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay the only downside was the bed was a little bit uncomfortable and very very nosie even if you sat on it the whole bed creaked and I'm only 190 and it was a queen bed.
Stayed 8 nights in Apr 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bates Motel

DO NOT STAY HERE!!! Bates Motel doesn’t have anything on this. If you’re looking to sharing your room with roaches, having your room smelling like roach spray, dirty bed sheets and carpets, feel every spring in the mattress, have no towels or anyone to speak to at the front desk ever then this hotel is for you. This place was definitely not worth the money spent. Never again.
Stayed 7 nights in Apr 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.
Stayed 7 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.
Stayed 7 nights in Oct 2019
Verified review

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service
Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there
Stayed 10 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from InTown Suite

It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Tomika

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The front desk ppl are kinda rude. The details of the room tells you that dishes are included but, they aren't. The bed mattress was the same mattress on the pull out sofa bed. They only provide one roll of toilet tissue, one set of towels and wash clothes for the week. We had to go out and buy pots,pans, plates, cups, and eating utensils. It clearly says they provide those things. The sifa bed was very hard and lumpy.The room was clean and the property was quiet at night. I feel that you should get what they advertised for the amount of money you have to pay. But my stay itself was ok....
Stayed 7 nights in Jun 2019
Verified review

4/10 Poor

Joe

Disliked: Cleanliness, staff & service

Not what you would expect near the City Center.

the room smelled bad and had to immediately open the windows to air it out which did not help. They only fix the bed after 2 to 3 days and did not replace the towels. When asked if they can give us more toilet paper they advise that they do not supply that service. After going to the guest services, she tried to explain why they don't but ended up giving us a used roll.
Stayed 7 nights in May 2019
Verified review

4/10 Poor

Michael A

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Pretty dirty place. My wife had to clean it first. They boasted about their great mattresses but they were lumpy. Stains on furniture etc
Stayed 13 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to various places to shop eat entertain and my daughter's home
Stayed 14 nights in May 2019
Verified review

2/10 Terrible

JoVie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it had the cheapest price for a Saturday-Monday stay. I Also enjoyed how stiff the bed was for my back. It was comfortable. The toilet however was stained and during my stay we had no towels whatsoever. Called the front desk and asked for some and was told to call back Monday when the front office was open and then was subsequently hung up on. There also was no iron which I found personally odd
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the layout of the room.inviting...butthere wss no toilet paper in the bathroom. The bed was not as comfortable as I had hoped. Customer Service was great! I left a few items especially my mecication and it was kept for me until got there the next day Thank you!
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Don't do it

The rooms were small and it was a hassle checking in. I remade the bed with all my own blankets and did not touch the floor. Everything felt dirty. The whole place smelled like smoke despite me booking a non-smoking room. The pictures are not representative of what you are actually going to get. I will never stay here again.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
When i went to check in, they said they were fully booked so they sent me to their sister hotel. So then i drove there, then they didn’t have my room. Mind you i booked this reservation a month before. So then they call back to the hotel i just came from and then they said they’d have to give me a king room instead. Which was fine, i just needed somewhere to stay after traveling 4 hours there. Then the next day follows and everything seems great until close to 10 at night. Then i went to go back to my room, my key wouldn’t work. It had just worked when i left around 730. So i had to call their on campus person which actually wasn’t on the campus of the hotel. I had to sit in the empty lobby for Over a half hour waiting for her to get there. Come to find out they deactivated my room key because they said they didn’t get payment for that night. I reserved this room for 2 nights from the beginning when i booked it a month ago. And i had checked my account and they had pulled the money for both nights. So why they deactivated my key i have no clue. It was definitely frustrating when all i wanted to do was go to my room and relax but instead had to wait in the lobby in the middle of the night.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to restaurants

This was a nice clean hotel, however, it lacked in basic amenities such as extra toilet paper, new bar of soap, and hand towels.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Ok hotel

The hotel was remodeled and was clean. It was also conveniently close to many places (restaurants, grocery stores, shops). However, the bed was uncomfortable and the tub was cracked. Basic things like hangers were not even in the room. The hotel staff was courteus but would not allow me to add my sister to the room. I would only return here for the convenience.
Stayed 1 night in Jun 2018

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