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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel perfectly located for exploring Newport News

Choose dates to view prices

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
Seasonal outdoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪8 min walk‬
  • Christopher Newport University
    ‪7 min drive‬
  • Fort Eustis
    ‪12 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.0 out of 10
Good
(35 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Newport News

Heart of Newport News.A stay at this Central Newport News hotel places you within half a mile (1 km) of Patrick Henry Mall and 3 miles (5 km) of Sentara Port Warwick. Also, Hampton Roads Iceplex is within 3 miles (5 km) and Mary Immaculate Hospital is within 6 miles (10 km).

What's nearby

  • Patrick Henry Mall - 8 min walk - 0.4 miles
  • John B. Todd Stadium - 6 min drive - 2.9 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 3.8 miles
  • Fort Eustis - 12 min drive - 9.3 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Best Western Plus Newport News Inn & Suites

Hotel perfectly located for exploring Newport News
Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Newport News Inn & Suites. Self parking is free.

This Newport News hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Elevator
  • No smoking on site
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pool
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

How close is Best Western Plus Newport News Inn & Suites to the airport?

Best Western Plus Newport News Inn & Suites is 2.6 mi (6-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

Does Best Western Plus Newport News Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Newport News Inn & Suites.

How close is Best Western Plus Newport News Inn & Suites to the beach?

This hotel is 13.2 mi (22-min drive) from Yorktown Beach and 15.3 mi (23-min drive) from Buckroe Beach and Park. Don't forget your sunscreen!

Does Best Western Plus Newport News Inn & Suites offer free breakfast?

Yes, Best Western Plus Newport News Inn & Suites offers free breakfast.

Is there a casino at Best Western Plus Newport News Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Newport News Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Best Western Plus Newport News Inn & Suites?

This hotel offers free self parking and extended parking.

Does Best Western Plus Newport News Inn & Suites have a pool?

Best Western Plus Newport News Inn & Suites features a seasonal outdoor pool.

Does Best Western Plus Newport News Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Newport News Inn & Suites to downtown Newport News?

Best Western Plus Newport News Inn & Suites is 2.1 mi away from Newport News.

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1007 reviews
Rating 8 - Good. 301 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 85 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chivarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel that could use some cosmetic upgrades, interior and exterior.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
My main complaint is that they only supplied the room with one towel which I did not realize till my kid had already used it and I was getting out of a shower. They also only supplied the room with the toilet paper on the roll. That ran out at an inconvenient time as well. The staff should adequately supply their rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olia

Stayed 1 night in Mar 2025

10/10 Excellent

Calvin

Stayed 1 night in Nov 2024

8/10 Good

Dayton

Stayed 1 night in Mar 2025

10/10 Excellent

Tonya, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel 3 times and it’s always a pleasure. Mitul is a great representation of the hotel. Definitely worth the stay. Pricing is great. Love the breakfast as well. Thank you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly. The place was clean. The remote to the television was missing and they couldn't replace it, I couldn't manually operate the television because it couldn't receive any signals. So, no TV for me. The shower temperature was tepid, so no hot shower either.
Stayed 1 night in Mar 2025

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Mitzi

Stayed 1 night in Feb 2025

10/10 Excellent

Mitzi

Stayed 1 night in Feb 2025

4/10 Poor

Korey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was dirty, out dated and stained towels
Stayed 1 night in Feb 2025

4/10 Poor

Maria

Business traveler, Traveled with family
Disliked: Amenities
I did not like the motel this time. You can tell there was a manager problem and it was not kept up. I was there a couple years earlier. There’s a big difference in the quality and upkeep
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevnate

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Chandall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chandall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Television doesn't work
Stayed 1 night in Jan 2025

2/10 Terrible

Darryl

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family shopping trip.

The hotel was clean . Are room was suite enough room for a family of 4. The free breakfast was good.
Stayed 3 nights in Dec 2024

4/10 Poor

WILL, chesapeake

Business traveler
Disliked: Property conditions & facilities
I’ve been coming to this location for a few years for work and this place is heading in the wrong direction going down. They require a $150 deposit on top of an incidental charge to stay here. If it wasn’t so convenient I would definitely find another hotel.

2/10 Terrible

Wes

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in on 12/26 intending on staying through the morning of 12/28. We arrived, set our bags down, and left to explore. Arrived back and promptly fell asleep. on 12/27 we woke with an unexplained clogged toilet. Left the room to go to Busch Gardens. Got back at 930pm...started to unwind for the night and noticed the toilet was still clogged and there were a great deal of baby roaches crawling around plus a dead adult in the toilet with a second one running laps. I have video and pics of the roach issue. Submitted to the hotel...it took 3 calls after leaving abruptly on 12/27 when we saw the roaches crawling on the bed, specifically the pillows. After driving over night as we were no longer comfortable staying in the hotel we found baby roaches in our luggage which we had to discard. Ive attempted multiple contacts with the General Manager to discuss the issue. Fortunately the account manager Cindy refunded us the nights but after several days of calling and an email with the evidence the GM still hasn't reached back out. The bathroom light fixture was almost falling out of the ceiling and the wall electrical socket by the bathroom was pushed into the wall which is where I think the roaches were coming from. We are thoroughly displeased and await a call back from the GM to discuss the ruined luggage. I would advise everyone to stay away.

4/10 Poor

Cynthia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No hot water!

When we entered the room it had an off putting odor (very musty like the room had been closed up for several weeks). When I spoke to the desk clerk, I was given a can of Lysol spray - it helped slightly. For our 4 day stay, we did not have hot water (was tepid at best) for 3, making for very uncomfortable showering! Was told it was a boiler issue. Additionally, the room side doorknob keep falling off. When I mentioned the knob issue to the desk clerk, he stated it was a know problem for several rooms. Ice machine was out of order. While it has been recently updated, we won’t be staying here again!
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Stayed 1 night in Nov 2024

2/10 Terrible

Marria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot water!

This hotel did not have hot water. I did not check in until almost midnight. By the time I got in the shower it was too late. This was the worst stay I ever had in any hotel and I would like a refund from Hotels.com in full.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024