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Best Western Plus Newport News Inn & Suites

2.5-star property
500 Operations Dr, Newport News, VA 1-855-201-7819
3.6 out of 5
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See all 18 travelocity Reviews

"THIS IS A NOISY HOTEL YOU CAN HEAR TV ON ALL NIGHT. IF YOU WANT TO REST THIS NOT YOUR HOTEL " More

By a verified traveler on Sat 28 Aug 2021

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Hotel Description

Hotel perfectly located for exploring Newport News

Heart of Newport News

Your stay at this Central Newport News hotel places you within 3 miles (5 km) of Patrick Henry Mall and Sentara Port Warwick. Also, Hampton Roads Iceplex is within 3 miles (5 km) and John B. Todd Stadium is within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 65 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Oct 24 - Oct 25

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western Plus Newport News Inn & Suites ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Newport News Inn & Suites

Everyone (7) Couples (1) Family (3)
3 out of 5
THIS IS A NOISY HOTEL YOU CAN HEAR TV ON ALL NIGHT. IF YOU WANT TO REST THIS NOT YOUR HOTEL

Posted by , from SILVER SPRING on Aug 28, 2021

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4 out of 5
Spacious, clean, good decor. Difficult fro Uber drivers to find, a little off the beaten path if you're walking.

Posted by on Apr 21, 2019

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4 out of 5
The property has an welcoming entry way with benches and a foutain out front. The lobby is pretty modern with a beautiful color schemed breakfast area and modern seating. The media room/snack for purchase area, is small but does the trick. If you need to use a computer or print those services are available. The room itself was ok. The bathroom is upgraded and pretty nice. The sleep/ living area was a nice space but a little dull and at first entry smelled a little damp. The thermostat was probably too high and the room may have needed some cool air. All in all I was satisfied with the property.

Posted by on Feb 10, 2019

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3 out of 5
Mattress on pull out was very dirty and the blanket we were given had several small burn holes

Posted by on Dec 3, 2018

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2 out of 5

Terrible beds; decent breakfast

Pros: Breakfast was pretty decent and staff was very friendly
Cons: Do not book here if you plan to use the sofa bed for sleeping.
"Suite" room specs state that it sleeps 6. We had 2 adults and 4 boys (ages 8-12), and it was very, very tight quarters. The sofa bed was awful - you could literally feel every spring. And the extra "blanket" provided was no thicker than toilet paper. Worse sleep I've had in any hotel. And the 2 beds were only doubles (not queen size). Farther away from Water Country USA and Busch Gardens than anticipated. Would have been okay if price was $109/night or less, but we got ripped off paying $170/night

Posted by , from Charlottesville, VA on Jun 19, 2017

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5 out of 5

Stayed here for wedding

I traveled from NJ-VA for my sister's wedding. After driving 8hrs and arriving to the hotel, the staff was friendly and beds were comfortable.... I will stay again

Posted by on May 9, 2017

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4 out of 5

Good for family stay

Suite was nice with separate air conditioner control. Breakfast was pretty good with pancakes, eggs and sausage patties. Fruits and sandwiches. They also have a nice selection of juices, tea and coffee. The hotel was close to everything. Restaurants, Costco, Walmart and Sam's club were within walking distance. But, make sure you have a good data plan for your phones and tablets because the wi-fi connection is not great in our room. The hotel will lent you Ethernet cable for your computer though. Good value for your money. Will stay there again.

Posted by , from Merchantville, NJ on Aug 23, 2016

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4 out of 5

Exactly What We Wanted

Pros: space/layout of rooms and property in general - attentive staff
Cons: towels out at the pool -
Room was ready and chilled at 2pm on a very hot day. Plenty of space for 2 - adult/ teen so that we wernts constantly running across or into each other. Very good size TV and full cable - wall thermostat on room worked really well keeping us comfortable. Bathroom was clean no chips no cracks. Pool was nice - area kept clean and deck kept dry. No towels out there apparently bring your own from room. Breakfast was well situated for easy use and good array of options - hot stuff hot - cold stuff cold. Rather have had real cream not creamerer packs. Staff was very helpful and knowledgeable with directions and advice. Arranged taxi out at 330 AM including an up front price quote.

Posted by on Jun 27, 2016

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5 out of 5

Good value for price paid!

Will definitely stay here again when visiting family. Room was clean. Staff was courteous.

Posted by on May 2, 2016

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4 out of 5

Nice hotel - close to Beach and Busch Gardens

Pros: Free breakfast.
Cons: change up on the breakfast food. we were there 5 days and if would have been nice to have more of a variety of food.
Location: went to the VA Beach and Busch Gardens and Water Country USA
Had a great stay at this hotel check in is after 2pm which is great. the Hotel is somewhat small so the pool was never crowded.

Posted by , from Maryland on Aug 6, 2015

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About the Best Western Plus Newport News Inn & Suites

Location 500 Operations Dr, Newport News, VA 23602

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available. The business-friendly Best Western Plus Newport News Inn & Suites also features gift shops/newsstands, laundry facilities, and express check-out. Self parking is free. This Newport News hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Newport News
  • Best Western Plus Newport News
  • Best Western Plus Newport News Inn
  • Newport News Best Western
  • Newport News Inn
  • Best Western Plus Newport News Hotel Newport News
  • Best Western Plus Newport News Inn And Suites
  • Best Western Plus Newport News Hotel
  • Best Western Plus Newport News Inn Suites
  • Plus Newport News & Suites
  • Best Western Plus Newport News Inn & Suites Hotel
  • Best Western Plus Newport News Inn & Suites Newport News
  • Best Western Plus Newport News Inn & Suites Hotel Newport News

You should know

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.