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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel perfectly located for exploring Newport News

Choose dates to view prices

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Riverside Medical Center
    ‪6 min drive‬
  • Place, Christopher Newport University
    ‪7 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.2 out of 10
Good
(45 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

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Lobby

Extended Stay America Suites Newport News Yorktown

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.3 out of 5, 520 reviews
$55 nightly
The price is $63
Jan 11 - Jan 12
Total with taxes and fees
Extended Stay America Suites Newport News Yorktown

About the neighborhood

Newport News

Heart of Newport News.A stay at this Central Newport News hotel places you within half a mile (1 km) of Patrick Henry Mall and 3 miles (5 km) of Sentara Port Warwick. Springhouse BarkPark and Hampton Roads Iceplex are also within 3 miles (5 km).

What's nearby

  • Patrick Henry Mall - 6 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 4.8 miles
  • Fort Eustis - 10 min drive - 9.5 miles
  • Mariner's Museum - 10 min drive - 5.7 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Cheddar's Scratch Kitchen - ‬9 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel perfectly located for exploring Newport News
Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Newport News Inn & Suites. Self parking is free.

This Newport News hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Elevator
  • No smoking on site
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Comfort Inn Newport News - Hampton I-64
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,002 reviews
$72 nightly
The price is $84
Jan 11 - Jan 12
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

How close is Best Western Plus Newport News Inn & Suites to the airport?

Best Western Plus Newport News Inn & Suites is 2.6 mi (6-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Newport News Inn & Suites?

As of Jan 3, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Newport News Inn & Suites on Jan 4, 2026 start from $72.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Newport News Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Newport News Inn & Suites.

How close is Best Western Plus Newport News Inn & Suites to the beach?

This hotel is 12.2 mi (21-min drive) from Huntington Beach and 13.2 mi (22-min drive) from Yorktown Beach. Don't forget your sunscreen!

Does Best Western Plus Newport News Inn & Suites offer free breakfast?

Yes, Best Western Plus Newport News Inn & Suites offers free breakfast.

Is there a casino at Best Western Plus Newport News Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Newport News Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Best Western Plus Newport News Inn & Suites?

This hotel offers free self parking and extended parking.

Does Best Western Plus Newport News Inn & Suites have a pool?

Best Western Plus Newport News Inn & Suites features a seasonal outdoor pool.

Does Best Western Plus Newport News Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Newport News Inn & Suites to downtown Newport News?

Best Western Plus Newport News Inn & Suites is 2.1 mi away from Newport News.

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 94 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
BathRooms were not as clean as they should be. When I went in there were two spots missed on the bathroom floor thought okay that happens. The next morning the two items were still on the bathroom floor just moved around. Not good!
Stayed 2 nights in Oct 2025

4/10 Poor

Carrie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this Best Western was not great. For some pros though, it is in a good location and right across the road (pretty much) are several dining options and shopping options. For the hotel itself, the staff was okay, but the facility was run-down and really dirty. The floors were sticky in the hotel common areas as well as the room itself. The room smelled terrible, and the couch in the room was visibly filthy and stained. There were spots on the walls that appeared to be either a soda splash or possibly even blood. I ended up getting some disinfectant spray and spraying and wiping down the tile floor area, the chair and desk, and other hard areas. The bed itself did look clean, but I sprayed that down as well. I did not eat breakfast at the facility, and we ended up leaving early due to a family emergency at home, but I would not stay here again.
Stayed 4 nights in Sep 2025

2/10 Terrible

MICHAEL K

Stayed 1 night in Oct 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good keep going to good
Stayed 1 night in Oct 2025

8/10 Good

PAUL

YES
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2025

8/10 Good

Mary J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly. Hot tub was nice
Stayed 1 night in Aug 2025

8/10 Good

Harlan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenient to whole area, and the room was very clean. The staff was helpful and very professional and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

NICOLE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Lynda

Traveled with family
Liked: Staff & service, room comfort
Room felt musty and humid. I was large and the beds were comfortable but the pillows were not very supportive. The bathroom was very large as it was an ADA room. However there was a bath tub that was old and cracked and not wheelchair accessible. I also noticed scaring on the walls in the bathroom and mold on the celing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean, staff friendly, located very near the mall and a Costco. We easy to get to CNU.
Stayed 2 nights in Sep 2025

10/10 Excellent

Celesia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Little stains on the sofa but other wise the room was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. It's when entering a hotel room. Everything, everything was nice and clean and placed. Nothing out of order, everything worked properly. Besides, one light bulb in the floor lamp needed to be changed. The breakfast was excellent. Everything was hot and very pleasing. Never ran out of food. And the cafeteria was very clean this.The staff was very friendly that served food. I can really see myself returning.
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was decent.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a roach in our bathroom. The tub was flithy.
Stayed 1 night in Sep 2025

2/10 Terrible

April

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness
The man who works the front desk was nice, but I wouldn't recommend this hotel to anyone. Room smelled like weed really bad. The whole room was filthy. Bathroom had hair all over it. The tables had chunks of food still on them. Floor didn't look vacuumed. We had young kids with us and they couldn't change our room because they were "out of rooms." Guy said all he could do was offer a refund. I said refund me for the next day (we booked 2 night) because it was midnight already. Well guess what? They refused to give me a refund. Said I stayed 2 nights when they know damn well I didn't. Tried to call the hotel and no one will call me back. I will never stay here again! Go down the street to the Comfort Suites. Soooo much better and CLEAN!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyce Healey

Stayed 1 night in Sep 2025

6/10 Okay

Leonard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room had a musty smell. The person that checked us in had some one hit his car and left us standing there for like 15 minutes. When he checked us in he did not give us any information so I assumed breakfast was until 10 but when I went down at 9:28 the lady told me everything was gone. The next morning I went down at 9:15 and saw other people come down a few minutes before 9:30 and she had already taken everything up. She even cuts off the juice machine so people that are still eating can’t even get more juice.
Stayed 2 nights in Sep 2025

4/10 Poor

Hector

Stayed 1 night in Sep 2025