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Quality Inn

2.5 star property
Newport News hotel in North Newport News area

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Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Pool
Standard Single Room | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪11 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪15 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪8 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Newport News

North Newport News stay.Your stay at this North Newport News hotel places you within 3 miles (5 km) of Lee Hall Mansion and Newport News Park. Fort Eustis and Bounce House are also within 6 miles (10 km).

What's nearby

  • Fort Eustis - 11 min walk - 0.6 miles
  • U.S. Army Transportation Museum - 15 min walk - 0.8 miles
  • Busch Gardens Williamsburg - 8 min drive - 8.9 miles
  • College of William and Mary - 15 min drive - 14.8 miles
  • Jamestown Settlement - 22 min drive - 19.9 miles

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 11 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Warriors' Cafe' - ‬6 min drive
  • ‪Popeyes Louisiana Kitchen - ‬5 min drive
  • ‪Pizza Hut - ‬3 min drive

About this property

Quality Inn

Newport News hotel in North Newport News area
Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn.

This Newport News hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 4 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

32-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, free WiFi
Red Roof Inn & Suites Newport News
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.2 out of 5, 1,003 reviews
$52 nightly
The price is $60
Jan 29 - Jan 30
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 6.6 mi (11-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

How close is Quality Inn to the beach?

This hotel is 8.8 mi (13-min drive) from Yorktown Beach and 9.8 mi (18-min drive) from Kingsmill Beach. Don't forget your sunscreen!

Does Quality Inn offer free breakfast?

Quality Inn offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Quality Inn?

This hotel offers free extended parking.

Does Quality Inn have a pool?

Quality Inn does not have a pool.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Newport News?

Quality Inn is 8 mi away from Newport News.

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 794 reviews
Rating 8 - Good. 219 out of 794 reviews
Rating 6 - Okay. 121 out of 794 reviews
Rating 4 - Poor. 79 out of 794 reviews
Rating 2 - Terrible. 84 out of 794 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Debra

Traveled with partner
Disliked: Amenities
Easy to park. Musty in rooms. Rooms clean with old curtains, furniture.Breakfast consisted of mini muffins, toast, waffle, cereal and coffee. No jelly, syrup, butter - very disappointed. Staff worked b/w hotels across from each other. Not always at front desk. Fair / adequate for price but ok to sleep and shower. Probably won't stay again or recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, neat and reasonably priced.
Stayed 1 night in Oct 2025

8/10 Good

Arlene

Stayed 1 night in Oct 2025

6/10 Okay

Gregory

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had bugs.....staff was limited.....parking was good......gym very small and limited...no one used it.....dining terrible and was told on booking they have continental breakfast but instead just a very limited selection.....not worth the time to eat there
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The only nice thing was the woman that checked us in. We go to Busch Gardens a lot and this trip was kind of last minute so options were limited. I thought i would give this place a try. Everything in the hotel was very dilapidated. It smelled very dank. The ac was loud and made weird noises. I killed a roach in the middle of the night when i turned the light on to use the bathroom. One of my daughters got a weird rash on her face, arms, and legs. I think it was from the bedding. The breakfast was a joke. There was warm milk and cereal in a container that was filthy! The juice machine only had water that smelled and the coffee was terrible! I paid in advance so i toughed it out instead of leaving for the second night. My kids are pretty easygoing so they didn't complain so that helped. When we left one of them asked if we were going to stay there again. All 4 of them stared at me waiting for my answer. I swiftly told them no. And also told them we were not staying it that area either. Its really ghetto there!
Stayed 2 nights in Oct 2025

2/10 Terrible

LaDawna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The positive reviews and 7.8 rating for the hotel were really misleading! The room was very dirty, especially the bathroom. There was hair and dirt on the floor and a suspicious stain on the wall. The tub had mold and soap scum. There was only a half roll of toilet paper and no tissues. We had to go down to the front desk to ask for some toilet paper and the attendant said that they didn't have any and went to the Red Roof Inn across the parking lot to borrow some to give to us. The sleeping area had a strange smell and there were hairs (human and animal?) on the bedding as well as a suspicious brown stain and smell on one of the pillows. We truly weren't comfortable staying here and we are disappointed that the ratings and reviews were so different than the reality.
Stayed 1 night in Oct 2025

4/10 Poor

Janet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff/lady was rude. Not warm and friendly at all. They would not give us a late check-out even though the housekeeper was two floors down and was not ready to clean our room. Bathroom light and fan came on every time we walked past it. AC was not working properly. Room was warm. This hotel was worn and not worth a high rating.
Stayed 1 night in Oct 2025

4/10 Poor

KERI

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Front of toilet was dirty and there was a small cockroach behind the T.V. Breakfast selection was non existent. Bare minimum choice of waffles, mini muffin, or cereal. Low value and quality for too much money.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Dede, Loganville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Cory and Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was easy the studio with 2 double beds was very clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying here. This was the first time staying in a hotel alone, and I felt very safe. Staff was always around and very helpful. I'm not much of a breakfast person, but they didn't have much options. It was lacking hot food. Other than that, it really was a great stay. Beds were very comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cory and Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

8/10 Good

Philip, Portsmouth

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Liked room. Stayed 3 days. Room never cleaned even after telling front desk i wanted it done.
Stayed 3 nights in Sep 2025

8/10 Good

karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel id stay again recommend to stay
Stayed 1 night in Aug 2025

4/10 Poor

Peggy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Air conditioning unit was so loud we did not get much sleep. Carpet had stains and looked very dirty. There is no AC in the lobby or hallways. Staff was friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly rules were clean beds super comfortable however, after the mid or morning shift, the overnight stuff seems about between this hotel and the red roof across the parking lot
Stayed 7 nights in Sep 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly receptionist. She helped set the tv channel for us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sierra

Stayed 1 night in Sep 2025

4/10 Poor

Michael

Stayed 2 nights in Sep 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, room comfort

One night

Third time I stayed here. Staff very nice and accommodating. Hotel is dated, and the room was clean, but hallways and other areas seemed to be lacking attention to cleanliness. Also previous two times the hotel seemed very busy. This saturday night it seemed a ghost town. Maybe because school is in session and summer is over. Still meets my needs, but there surely room for improvement in overall up keep.
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025