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"Only problem was no soap in room. But front desk took care of that. Comfortable beds. " More

By a verified traveler on Wed 11 Aug 2021

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Hotel Description

Hotel near Fort Eustis in Newport News

Near the airport

With a stay at this North Newport News hotel, you'll be within half a mile (1 km) of Fort Eustis and 2 miles (3 km) of Lee Hall Mansion. Also, Newport News Park is within 3 miles (5 km) and U.S. Army Transportation Museum is within 6 miles (10 km).

Renovated in 2016

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 57 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$68* Per night/room Dec 5 - Dec 6

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn Newport News/Williamsburg East ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Newport News/Williamsburg East

Everyone (7) Couples (1) Family (2)
4 out of 5
Only problem was no soap in room. But front desk took care of that. Comfortable beds.

Posted by on Aug 11, 2021

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3 out of 5
No shower curtain and carpet not vaccumed

Posted by on Jul 18, 2021

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5 out of 5

Posted by on Jul 18, 2021

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2 out of 5
The bathroom light wouldn't stay on, showering in the dark was tough. The television had mostly spanish language audio - didn't work for us. Notified desk several times to NO avail.

Posted by on Jun 21, 2021

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4 out of 5
The size of the room was adequate .The bathtub is a little slippery.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by na

We are so pleased that your recent stay was a good one. We will emphasize to housekeepers to rinse tubs especially carefully to minimize slipperiness. We hope that you will return in the near future for another visit. B. Black General Manager

4 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by na

Thank you for your recent stay and review of the Comfort Inn in Newport News. We are so pleased that your stay was so pleasant and we hope to see you again soon. B. Black General Manager

4 out of 5

Posted by on Mar 16, 2019

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Comment from Hotel Management

Apr 1, 2019 by na

Thank you so much for taking the time to review the Comfort Inn in Newport News. We take all surveys very seriously as they show us areas of great service and sometimes areas to improve. Please come for a second visit in the near future. B. Black General Manager

5 out of 5
We had a late check in and they gave us no problem with that I called a week before to let them know. Monique took my request and said no problem. Our room was clean and ready. One problem the tv wouldn’t change channels the next morning we told the front desk and it was fixed by the time we got back from lunch. The breakfast was awesome and there was a wide variety of things to choose from everyone left satisfied. The staff was very friendly and helpful. Plenty of parking available I’m handicapped and I always found a spot to park close to the entrance we will definitely stay again.

Posted by , from niagara falls ny on Apr 2, 2018

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Comment from Hotel Management

Apr 7, 2018 by Monique R. Holmes

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you so much for your business and we look forward to seeing you in the future.

4 out of 5

Nice hotel for a quick visit.

Pros: Location, friendly staff.
Nice hotel for a quick visit. Stayed two days, with a hot breakfast. Bed was firm and comfortable. Many channels to choose from on television. Would stay here again.

Posted by , from Lynchburg, VA on Dec 11, 2017

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Comment from Hotel Management

Dec 12, 2017 by Monique R. Holmes

Thank you Ryan! It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

5 out of 5

Quiet, modern and clean

Pros: The king size bed was heaven. The room looked modern, up to date, clean. The hotel was quiet. I didn't hear any other guests or loud noises.
Cons: There could have been more parking. We got the very last spot. Several spots were taken up by two flat bed tow trucks.
Location: 10 minutes from Busch Gardens. Easy to get to.

Posted by , from NC on Oct 25, 2016

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About the Comfort Inn Newport News/Williamsburg East

Location 16890 Warwick Blvd, Newport News, VA 23603

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Newport News/Williamsburg East offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 500 square feet (45 square meters). The business-friendly Comfort Inn Newport News/Williamsburg East also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. A complete renovation of Comfort Inn Newport News/Williamsburg East was completed in July 2016. This Newport News hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 4 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Comfort Inn Newport News/Williamsburg East offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Newport News
  • Holiday Inn Express Newport News
  • Newport News Holiday Inn Express
  • Comfort Inn Hotel Newport News
  • Comfort Inn Newport News
  • Comfort Inn Newport News/Williamsburg East Hotel
  • Comfort Inn News/Williamsburg East Hotel
  • Comfort Inn News/Williamsburg East
  • Holiday Inn Express Newport News Hotel
  • Comfort Inn Newport News/Williamsburg East Hotel
  • Comfort Inn Newport News/Williamsburg East Newport News
  • Comfort Inn Newport News/Williamsburg East Hotel Newport News

You should know

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.