4/10 Poor
Dianne
Business traveler
Jun 23, 2025
Disliked: Amenities, property conditions & facilities
I am going to preface my review with the fact that my air conditioner at my home died and the people who couldn’t come until Monday (I booked the room on Sunday). I didn’t want to spend a whole lot of money on a room, but I wanted something decent. I’ll spend the money next time.
I had booked a handicap room because I need a shower with rails or handles so that I don’t fall while getting in and out or in the process of showering. When I arrived at 2:30pm (1.5 hours after the check in time posted online and 30 minutes after the check in time posted at the motel) I was told that the room wouldn’t be ready until 4pm. I was then told that if I want a regular smoking room I could go ahead and check in. I explained that I did not want a smoking room and asked if there was a regular nonsmoking room I could get. I was told “no.” The guy working the desk started looking at his papers then said “I can give you room 309 (regular nonsmoking room) but I don’t know if it’s been cleaned yet and you may have to be there while it’s being cleaned.” I told him “okay, fine.” Thankfully when I got to the room it had already been cleaned.
The condition of the room was not good, to say the least. Holes in the walls (even in the shower wall), built up dirt and grime by the light switches and the bathroom door, and refrigerator rusty and on its last leg.
Dianne
Stayed 1 night in Jun 2025
