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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel perfectly located for exploring Newport News

Choose dates to view prices

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Riverside Medical Center
    ‪6 min drive‬
  • Place, Christopher Newport University
    ‪7 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.0 out of 10
Good
(43 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Newport News

Heart of Newport News.A stay at this Central Newport News hotel places you within half a mile (1 km) of Patrick Henry Mall and 3 miles (5 km) of Sentara Port Warwick. Springhouse BarkPark and Hampton Roads Iceplex are also within 3 miles (5 km).

What's nearby

  • Patrick Henry Mall - 6 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 4.8 miles
  • Fort Eustis - 10 min drive - 9.5 miles
  • Busch Gardens Williamsburg - 14 min drive - 15.8 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cheddar's Scratch Kitchen - ‬9 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel perfectly located for exploring Newport News
Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Newport News Inn & Suites. Self parking is free.

This Newport News hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Elevator
  • No smoking on site
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

How close is Best Western Plus Newport News Inn & Suites to the airport?

Best Western Plus Newport News Inn & Suites is 2.6 mi (6-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

Does Best Western Plus Newport News Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Newport News Inn & Suites.

How close is Best Western Plus Newport News Inn & Suites to the beach?

This hotel is 12.2 mi (21-min drive) from Huntington Beach and 13.2 mi (22-min drive) from Yorktown Beach. Don't forget your sunscreen!

Does Best Western Plus Newport News Inn & Suites offer free breakfast?

Yes, Best Western Plus Newport News Inn & Suites offers free breakfast.

Is there a casino at Best Western Plus Newport News Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Newport News Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Best Western Plus Newport News Inn & Suites?

This hotel offers free self parking and extended parking.

Does Best Western Plus Newport News Inn & Suites have a pool?

Best Western Plus Newport News Inn & Suites features a seasonal outdoor pool.

Does Best Western Plus Newport News Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Newport News Inn & Suites to downtown Newport News?

Best Western Plus Newport News Inn & Suites is 2.1 mi away from Newport News.

Reviews

Best Western Plus Newport News Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

Reviews

4/10 Poor

Donna

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
BathRooms were not as clean as they should be. When I went in there were two spots missed on the bathroom floor thought okay that happens. The next morning the two items were still on the bathroom floor just moved around. Not good!
Stayed 2 nights in Oct 2025

4/10 Poor

Hector

Stayed 1 night in Sep 2025

8/10 Good

Ronald

Stayed 2 nights in Aug 2025

10/10 Excellent

Byron

Liked: Amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Clean rooms and great staff
Stayed 1 night in Aug 2025

4/10 Poor

Fredricka

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Clean by shoddy hotel near the mall

We had booked a king bed suite --- I thought. In fact, it was a small room with a king bed and sleeper couch and with the sleeper couch made into a bed, you could barely walk around the room. The staff at this hotel were amazing and friendly, but we had to go to the front desk numerous times -- wrong sheets for couch bed, broken lamp, TV not working, etc. All of the outlets were loose in the wall and nothing stayed plugged in. There were no usb outlets anywhere. THe shower flooded the bathroom even if you were careful with the curtain. Stains on the floor, stains on the couch and the couch mattress. Breakfast was good, but the design made it hard to get things when the inevitable rush happened.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dim lighting, filthy couches in multiple rooms we were offered. Sagging bed that was low to the ground. Pot smell in some rooms and musty smell in others. Overall just disgusting and not the fault of the staff because they were very helpful and can only do so much with a run down property. We were given a refund and stayed somewhere else.
Stayed 4 nights in Aug 2025

6/10 Okay

Sheila

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The best thing about the stay was the spaciousness of the room. The coffee machine was cool. However, the carpet was dingy and much of the furniture was broken down. The toilet did not flush properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes the staff and the rooms are so nice. Very affordable as well
Stayed 5 nights in Aug 2025

6/10 Okay

Kevantae

Traveled with family
Liked: Staff & service
It’s ok for the price.
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in, Room was open, no towels, fridge not even plug in, no pool towels, Hotel lobby door open at 1am .
Stayed 1 night in Aug 2025

8/10 Good

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The property is cozy and clean. We noticed a strong Marijuana smell in the lobby. We booked two rooms. One was in great condition and the other needed some major bathtub improvement. Rust stains in tub. Overall it is a nice hotel. Need to stock up on room coffee pods and supplies.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!!..

Very comfortable bed and spacious room. Great price for what you get and compared to other places nearby- I work in this area a lot, and have stayed in several other hotels nearby. Staff was friendly and helpful. I will be back very soon.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

2/10 Terrible

Kenzie

Stayed 1 night in Aug 2025

8/10 Good

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Easiest hotel check-in ive ever had.
Stayed 2 nights in Aug 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The room was comfortable and clean.
Stayed 3 nights in Jul 2025