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4.4 out of 5

"Clean room and friendly staff. " More

By a verified traveler on Mon 02 Aug 2021

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Hotel Description

3.5-star hotel near Patrick Henry Mall

City center stay

Your stay at this Central Newport News hotel places you within 6 miles (10 km) of Patrick Henry Mall and Boo Williams Sportplex. Also within 9 miles (15 km) are Hampton Roads Convention Center and Hampton Coliseum.

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 183 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$97* Per night/room Nov 14 - Nov 15

Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower, Mini Fridge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility, Mini Fridge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Hearing, Mini Fridge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Mini Fridge, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Newport News - Hampton, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Newport News - Hampton, an IHG Hotel

Everyone (5) Couples (2) Family (6)
5 out of 5
Clean room and friendly staff.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 5, 2021 by Courtney Chesson Front Office Manager

Thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at Holiday Inn Newport News - Hampton. We appreciate your feedback and look forward to welcoming you back in the future.

4 out of 5

Posted by on Sep 6, 2020

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Comment from Hotel Management

Sep 14, 2020 by Liz

Thank you for the wonderful review. I'm glad that we were able to accommodate your hotel needs. Hope to see you again soon! Take care and be safe,

4 out of 5
Even though booked through a 3rd party, would prefer to get a paper checkout confirmation to ensure accuracy before physically leaving the property. The front desk would not provide conventional checkout options. Still awaiting an email refeipt for my stay.

Posted by , from PA on Aug 16, 2020

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Comment from Hotel Management

Aug 31, 2020 by Liz

Thank you for the 4 STARS! Glad you had a wonderful time here at the Holiday Inn Newport News. Hope to see you again soon. Please contact Travelocity for your receipt. They should be able to provide one for you. Take care, Liz Parker, General Manager

4 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Sep 9, 2020 by Liz Parker

Verified Traveler, Thank you for your wonderful review! We're so glad we were able to provide you with exceptional hospitality during your stay, as we always strive to provide the best guest experience possible.

5 out of 5
The property was immaculate! I can't recommend this Holiday Inn enough! And just a couple of minutes away from CNU, it was perfect.

Posted by , from Northern VA on Dec 16, 2019

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Comment from Hotel Management

Sep 9, 2020 by Liz Parker

Ccarlson, Thank you for your wonderful review! We're so glad we were able to provide you with exceptional hospitality during your stay, as we always strive to provide the best guest experience possible.

5 out of 5
The restaurant was amazing! The location is perfect for Military families. The rooms are very clean and comfortable.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Liz P

Thank you CaseyC for the 5 STARS! How to see you and the family return. Thank you for your service!

4 out of 5
The room was very nice and the bed was extremely comfortable. I would stay here again.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 5, 2019 by Liz

Hello! Thank you for giving us 4 STARS! Everyone loves our beds! Glad you had a good nights sleep and that we were able to accommodate your needs. Hope to see you again soon. Take care, Liz Parker, General Manager

5 out of 5
I like the interior and exterior design of the hotel. Staff were professional and courteous.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 26, 2019 by Liz

Thank you for the 5 Stars! Our hotel has a unique design. In fact, it is truly an iconic landmark for the City of Newport News. Thank you for the delightful comments and I hope you return soon. Take care, Liz Parker General Manager

4 out of 5
The hotel was very nice and comfortable. The staff was excellent. Overall experience I would give an 8.5 out of 10. My rating is because of the only negative comment I have to mention about my stay. During my stay it was three people in my party which included me, my wife and son. The hotel only gave us two breakfast coupons for the breakfast being offered. The hotel was aware of how many guests were in my room and we all did not get a breakfast coupon. This was the only negative comment about this hotel.

Posted by , from Temple Hills, MD on Nov 12, 2018

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5 out of 5
Pros: It’s new and convenient to everything
Cons: Snack bar needs more breakfast food
Location: Not far from anything
Easy to get to, lots of do around the area, staff very nice and shuttle to and from airport great

Posted by on Jul 30, 2018

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About the Holiday Inn Newport News - Hampton, an IHG Hotel

Location 980 Omni Blvd, Newport News, VA 23606

Property Features

Holiday Inn Newport News - Hampton, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes a conference center. The business-friendly Holiday Inn Newport News - Hampton, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Newport News - Hampton, an IHG Hotel was completed in April 2019. This 3.5-star Newport News hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 9 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Newport News Station (9.3 km / 5.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Newport News - Hampton, an IHG Hotel offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9 AM.

Burger Theory Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Newport News City Center Hotel
  • Holiday Inn Newport News Hampton Hotel
  • Inn Newport News City Center
  • Holiday Inn Newport News Hampton
  • Inn Newport News Hampton
  • Newport News Hampton, An Ihg
  • Holiday Inn Newport News Hampton
  • Holiday Inn Newport News - Hampton, an IHG Hotel Hotel
  • Holiday Inn Newport News - Hampton, an IHG Hotel Newport News

You should know

  • Holiday Inn Newport News - Hampton, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.