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InTown Suites Extended Stay Newport News VA - North

Property class: 2.5
Hotel perfectly located for exploring Newport News

Choose dates to view prices

Photo gallery for InTown Suites Extended Stay Newport News VA - North

Desk, laptop workspace, WiFi (free), bed sheets
A hotel reception area with a modern design, including a reception desk, a sofa, a coffee table, and a ceiling fan.
A living room with a sofa, a coffee table, a floor lamp, a bookshelf, and a potted plant.
Premium Room, 1 Queen Bed, Roll-in Shower | Private kitchen
Private kitchen

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
12015 Jeffeson Ave, Newport News, VA, 23606
  • Place, Patrick Henry Mall
    ‪3 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Place, Fort Eustis
    ‪15 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Desk, laptop workspace, WiFi (free), bed sheets

Premium Room, 1 Queen Bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

Desk, laptop workspace, WiFi (free), bed sheets

Grand Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | Desk, laptop workspace, WiFi (free), bed sheets

Grand Room, 2 Double Beds

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed

Desk, laptop workspace, WiFi (free), bed sheets

Grand Room, 1 Queen Bed

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed, Roll-in Shower

Desk, laptop workspace, WiFi (free), bed sheets

Grand Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, laptop workspace, WiFi (free), bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

Desk, laptop workspace, WiFi (free), bed sheets

Grand Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Desk, laptop workspace, WiFi (free), bed sheets

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Studio Suite, 1 Queen Bed

Desk, laptop workspace, WiFi (free), bed sheets

Grand Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Newport News

Heart of Newport News.Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Sentara Port Warwick and Patrick Henry Mall. Cinemark City Center and Hampton Roads Iceplex are also within 3 miles (5 km).

What's nearby

  • Patrick Henry Mall - 3 min drive - 1.3 miles
  • Christopher Newport University - 9 min drive - 3.4 miles
  • Fort Eustis - 15 min drive - 9.7 miles
  • Busch Gardens Williamsburg - 22 min drive - 17.4 miles
  • Naval Station Norfolk - 37 min drive - 25.4 miles

Getting around

  • Newport News Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 42 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Cheddar's Scratch Kitchen - ‬3 min drive
  • ‪Starbucks - ‬8 min walk

About this property

InTown Suites Extended Stay Newport News VA - North

Hotel perfectly located for exploring Newport News
As a guest of InTown Suites Extended Stay Newport News VA - North, you'll find a vending machine, laundry facilities, and an ATM. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Newport News hotel.

  • 20 guestrooms or units
  • Self-service laundry
  • ATM
  • Elevator
  • Smoking in designated areas
InTown Suites Extended Stay Newport News VA - North offers 20 accommodations. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (10:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property is also known as

InTown Suites Extended Stay Newport News VA North
InTown Suites Extended Stay Newport News VA - North Hotel
InTown Suites Extended Stay Newport News VA - North Newport News

Frequently asked questions

How close is InTown Suites Extended Stay Newport News VA - North to the airport?

InTown Suites Extended Stay Newport News VA - North is 26.4 mi (42-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay Newport News VA - North have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay Newport News VA - North.

How close is InTown Suites Extended Stay Newport News VA - North to the beach?

This hotel is 12 mi (22-min drive) from Yorktown Beach and 15.4 mi (27-min drive) from Buckroe Beach and Park. Don't forget your sunscreen!

Does InTown Suites Extended Stay Newport News VA - North offer free breakfast?

InTown Suites Extended Stay Newport News VA - North does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay Newport News VA - North?

No, there is no casino at this hotel.

What time is check-in at InTown Suites Extended Stay Newport News VA - North?

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM.

Is there free parking at InTown Suites Extended Stay Newport News VA - North?

This hotel offers free self parking.

Does InTown Suites Extended Stay Newport News VA - North have a pool?

InTown Suites Extended Stay Newport News VA - North does not have a pool.

Does InTown Suites Extended Stay Newport News VA - North have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay Newport News VA - North to downtown Newport News?

InTown Suites Extended Stay Newport News VA - North is 1.3 mi away from Newport News.

InTown Suites Extended Stay Newport News VA - North Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 10 out of 28 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

3.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches and other bugs infested in the entire hotel front desk couldn't care less about it and front desk was only staffed half the week. Entire property and most other guests reaked of weed. Horrible stay i would never recommend this place to anyone
Stayed 12 nights in Feb 2026
Verified review

2/10 Terrible

Barry

There was no one there to check in. Had to go stay somewhere else. Total lack of communication.
Stayed 10 nights in Jul 2025
Verified review

6/10 Okay

Dustin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
It was really hard to get in touch with anyone as far as customer service goes, and when you did they werent the friendliest. Also my bathroom could have been cleaned better before i checked in.. The place wasn't completely terrible, but I wouldn't go back.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I ever stood in!!!!!!!!!

I would not recommend this hotel to no one I know or others looking for a place to stay. The room is nothing like the pictures that is posted on the site. The room smells so bad that we had to buy spray and plug ins just it can have a decent smell and still that didn’t work . My clothes and everything else I had smell like the room which wasn’t a pleasant smell at all. They don’t even provide extra towels or toilet tissue so I had to go out my way and purchase extra towels and whatever else the room didn’t provide.
Stayed 8 nights in Jul 2021
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst place I’ve ever booked for my family and self!!! The place isn’t at all updated!! Rooms smell like a box of cigarettes and an awful scent spray they try to cover the smell with. When we got there after a long drive we booked a double bed room they said on their end that’s not was noted down I should Kyiara my reservation and said oh well! She wasn’t helpful at all we try looking forward other hotels in the area but everything was completely booked. I stressed to her that we drove from far away and my kids were super tired and where are they suppose to sleep. I had to go but air mattress bedding pillows to accommodate ourself in the tiny room. Since they couldn’t even provide that being they messed up on the booking. I asked to speak to a manager and kyiara refused to direct me to her manager or anyone above higher power. The place seems like a halfway home. In back of the building seems like sketchy stuff be going on. Lots of drug users staying in this hotel not family friendly dirty stinking and you have to bring your own toilets tissue towels etc. also cant stress enough the creepy crawlers on the walls. Instead of a hotel this is more like an apartment building beware!! Don’t let the pictures fool you this place is the worst don’t stay at all. Horrible horrible horrible!! They did the same thing to my sister who booked with me.
Stayed 8 nights in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their beds are itchy and the people that stay here are rude and noisy you cant cook on the stove cause it gets too smokey i will never stay here again
Stayed 7 nights in Jul 2021
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The room was perfect for our family. Great location. Close to everything!
Stayed 7 nights in Jul 2021
Verified review

10/10 Excellent

Mearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service nice clean rooms easy access to food and other facilities
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service upon entry was great. We had a peaceful stay in a very nice corner room. Room was clean and smelt good when we got there though we did not get any housekeeping the entire time we were there. Property is well managed, no smell of smoke or dirt lingering around and we had all amenities needed for a long stay. Great bargain, In town suites will be my new way of traveling!
Stayed 8 nights in Apr 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fit for the family
Stayed 7 nights in Jan 2021
Verified review

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities

Unprofessional

First of all the property attendant never picks up his phone when you need him the most. I was stranded outside for a hour 2 nights in a row because he wouldn’t pick up the phone to give me my key. Very unprofessional. Also my license plate tags got stolen there. Wouldn’t recommend to anyone
Stayed 7 nights in Sep 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Overall stay was ok, however there was a large stain in the restroom on the floor also towel bar was hanging off the wall. I was told that it was my only room and I could accept or go to another hotel. Of course I could not since I booked through hotels.com
Stayed 17 nights in Sep 2020
Verified review

6/10 Okay

Clifton

Search around

It was what it was
Stayed 7 nights in Aug 2020
Verified review

10/10 Excellent

David

Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Marcus

Stayed 14 nights in Jun 2025
Verified review

10/10 Excellent

Dawud

Stayed 27 nights in Aug 2024
Verified review

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021
Verified review

6/10 Okay

Verified traveler

Stayed 13 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021
Verified review

6/10 Okay

Verified traveler

Stayed 19 nights in Oct 2020
Verified review

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020
Verified review

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020
Verified review

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2020
Verified review

2/10 Terrible

Verified traveler

Stayed 10 nights in May 2020

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