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Palace Inn & Suites - Newport News/Jefferson Ave

2.0 star property
Motel near Christopher Newport University in Newport News

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Photo gallery for Palace Inn & Suites - Newport News/Jefferson Ave

Compact kitchen with sink, oven, and refrigerator, offering a dining area with a table and chair.
Two single beds with quilted bedspreads and pillows, a nightstand with a lamp and telephone, and a window with a view of the surrounding greenery.
Experience the Palace Inn and Suites, offering comfortable accommodations with a 24/7 front desk.
Cozy retreat with a neatly made bed, bedside table, and framed artwork.
Bathroom features a bathtub, toilet, and towel rack.

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View in a map
10608 Jefferson Ave, Newport News, VA, 23601
  • Christopher Newport University
    ‪6 min drive‬
  • Hampton Coliseum
    ‪9 min drive‬
  • Langley Air Force Base
    ‪11 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪34 min drive‬

Room options

View all photos for Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

Compact kitchen with modern appliances, a dining table, and patterned flooring.

Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Studio Suite, 1 King Bed

Compact kitchen with modern appliances, a dining table, and patterned flooring.

Traditional Studio Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room, 2 Queen Beds

Compact kitchen with modern appliances, a dining table, and patterned flooring.

Traditional Double Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Double or Twin Room, 2 Double Beds

Compact kitchen with modern appliances, a dining table, and patterned flooring.

Traditional Double or Twin Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Newport News

Brentwood stay.Your stay at this Brentwood motel places you within 3 miles (5 km) of Huntington Park and Riverside Medical Center. Christopher Newport University and Skiffes Creek Redoubt are also within 3 miles (5 km).
View more Motels in Newport NewsOpens in a new window

What's nearby

  • Christopher Newport University - 6 min drive - 2.6 miles
  • Boo Williams Sportplex - 8 min drive - 6.0 miles
  • Hampton Coliseum - 9 min drive - 5.3 miles
  • Hampton Roads Convention Center - 9 min drive - 5.3 miles
  • Langley Air Force Base - 11 min drive - 7.5 miles

Getting around

  • Newport News Station - 5 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 15 min drive

Restaurants

  • ‪Captain D's - ‬12 min walk
  • ‪Little Caesars Pizza - ‬14 min walk
  • ‪Monty's Restaurant - ‬4 min drive
  • ‪Taco Bell - ‬5 min walk
  • ‪Gus's Hot Dog King - ‬4 min walk

About this property

Palace Inn & Suites - Newport News/Jefferson Ave

Motel near Christopher Newport University in Newport News
As a guest of Palace Inn & Suites - Newport News/Jefferson Ave, you'll find barbecue grills, a garden, and express check-out. WiFi is free in public spaces. Self parking is free.

This Newport News motel is smoke free.

  • 32 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • BBQ grill(s)
  • No smoking on site
Palace Inn & Suites - Newport News/Jefferson Ave offers 32 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations have separate dining areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Brentwood Suites Motel Newport News
Brentwood Suites Newport News
Brentwood Suites
Palace Inn Suites
Palace Inn & Suites - Newport News/Jefferson Ave Motel
Palace Inn & Suites - Newport News/Jefferson Ave Newport News

Frequently asked questions

How close is Palace Inn & Suites - Newport News/Jefferson Ave to the airport?

Palace Inn & Suites - Newport News/Jefferson Ave is 8.8 mi (15-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Inn & Suites - Newport News/Jefferson Ave?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Palace Inn & Suites - Newport News/Jefferson Ave on Sep 8, 2025 start from $63.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Inn & Suites - Newport News/Jefferson Ave have an airport shuttle?

Airport shuttle services are not available at Palace Inn & Suites - Newport News/Jefferson Ave.

How close is Palace Inn & Suites - Newport News/Jefferson Ave to the beach?

This motel is 11.9 mi (18-min drive) from Buckroe Beach and Park and 3.2 mi (6-min drive) from Huntington Beach. Don't forget your sunscreen!

Does Palace Inn & Suites - Newport News/Jefferson Ave offer free breakfast?

Palace Inn & Suites - Newport News/Jefferson Ave does not offer free breakfast.

Is there a casino at Palace Inn & Suites - Newport News/Jefferson Ave?

No, there is no casino at this motel.

What time is check-in at Palace Inn & Suites - Newport News/Jefferson Ave?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Palace Inn & Suites - Newport News/Jefferson Ave?

This motel offers free self parking.

Does Palace Inn & Suites - Newport News/Jefferson Ave have a pool?

Palace Inn & Suites - Newport News/Jefferson Ave does not have a pool.

Does Palace Inn & Suites - Newport News/Jefferson Ave have a spa?

There are no spa services available at this motel.

How close is Palace Inn & Suites - Newport News/Jefferson Ave to downtown Newport News?

Palace Inn & Suites - Newport News/Jefferson Ave is 2.7 mi away from Newport News.

Palace Inn & Suites - Newport News/Jefferson Ave Reviews

Reviews

4.8
Rating 10 - Excellent. 5 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 23 out of 50 reviews

4.6/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

2.6/10

Eco-friendliness

Reviews

2/10 Terrible

Travis

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people at the front desk were very polite and helpful plus nice I don’t blame them for the lack of respect that the people who work and stay there have for the property I would clean house and then clean up
Stayed 1 night in Jan 2025

2/10 Terrible

Ebony

Stayed 1 night in Nov 2024

2/10 Terrible

Basim

Stayed 1 night in Nov 2024

8/10 Good

Tarsha

Disliked: Property conditions & facilities
Decent
Stayed 4 nights in Jul 2024

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kaushik

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs and dirty bathroom with no shower head
Stayed 2 nights in Jul 2024

2/10 Terrible

Josue

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Complicado no puedes quedarte en ese lugar
Stayed 1 night in Jun 2024

2/10 Terrible

6k

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place, crack heads, homeless prostitutes kingdom. Wouldn’t recommend unless you genuinely CANNOT find anything else
Stayed 1 night in Jun 2024

8/10 Good

amber

Stayed 1 night in Jun 2024

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemned Property DO NOT STAY

Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Stayed 1 night in Apr 2024

2/10 Terrible

Hakima

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Palace or pleasant stay

The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!
Stayed 7 nights in Nov 2023

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Miles, Newport news

Disliked: Cleanliness, staff & service, property conditions & facilities
Let this be a last resort. No other options.
Stayed 1 night in Oct 2023

4/10 Poor

Jimmey

Disliked: Staff & service, amenities, property conditions & facilities
poorly maintained and staffed
Stayed 1 night in Oct 2023

2/10 Terrible

Reginald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Angelica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots
Stayed 2 nights in Jul 2021

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was horrible. It was so consumed by Tabasco smoke I couldn’t stay even in the “smoke free rooms”
Stayed 1 night in Jul 2021

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is to inform that we are going out for dinner tonight,
Stayed 1 night in Jun 2020

8/10 Good

Dashonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Never got to see the inside of room because the one I booked 3 months prior wasn’t even available. Drove 6 hours to be told at 4 they were cleaning it. Check in is 2. Finally at 6 I realized they didn’t even have a room and no one told me. The area is awful and this was extremely disappointing. Guess there is a first for everything.
Stayed 2 nights in Nov 2019