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Crystalbrook Kingsley

4.5 star property
4.5-star luxury hotel near Newcastle Civic Theater

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Photo gallery for Crystalbrook Kingsley

Reception
Lobby
Rooftop bar
Exterior
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪1 min walk‬
  • Newcastle Beach
    ‪16 min walk‬
  • Merewether Beach
    ‪2 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪25 min drive‬

Room options

View all photos for Park King

Park King | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Park King

8.4 out of 10
Very good
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Harbour Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Harbour King

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Urban King

9.4 out of 10
Exceptional
(48 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Urban Twin

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Newcastle

Heart of Newcastle.With a stay at this Newcastle City Centre hotel, you'll be within half a mile (1 km) of Newcastle Civic Theater and 2 miles (3 km) of Newcastle Beach. Newcastle Ocean Baths and Merewether Beach are also within 2 miles (3 km).

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 miles
  • Newcastle Beach - 16 min walk - 0.9 miles
  • Merewether Beach - 2 min drive - 1.0 mile
  • Newcastle Ocean Baths - 2 min drive - 1.2 miles
  • Nobbys Head Beach - 4 min drive - 1.5 miles

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Newy Burger Co - ‬5 min walk
  • ‪Chinois Restaurant - ‬4 min walk
  • ‪Light Years - ‬3 min walk

About this property

Crystalbrook Kingsley

4.5-star luxury hotel near Newcastle Civic Theater
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

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Reception

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  • Air conditioning
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Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

How close is Crystalbrook Kingsley to the airport?

Crystalbrook Kingsley is 16.6 mi (31-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

Does Crystalbrook Kingsley have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Kingsley.

How close is Crystalbrook Kingsley to the beach?

This hotel is 1 mi (7-min drive) from Newcastle Beach and 1.5 mi (4-min drive) from Nobbys Head Beach. Don't forget your sunscreen!

Does Crystalbrook Kingsley offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Kingsley, but cooked-to-order breakfast is offered for a fee of AUD 39 for adults and AUD 20 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Crystalbrook Kingsley?

No, there is no casino at this hotel.

What time is check-in at Crystalbrook Kingsley?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crystalbrook Kingsley?

Free parking is not available at this hotel. Valet parking is available for AUD 50 per day.

Does Crystalbrook Kingsley have a pool?

Crystalbrook Kingsley does not have a pool.

Does Crystalbrook Kingsley have a restaurant?

Yes, there is a restaurant on site.

Does Crystalbrook Kingsley have a spa?

There are no spa services available at this hotel.

How close is Crystalbrook Kingsley to downtown Newcastle?

Crystalbrook Kingsley is 0.4 mi away from Newcastle.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 479 reviews
Rating 8 - Good. 108 out of 479 reviews
Rating 6 - Okay. 38 out of 479 reviews
Rating 4 - Poor. 14 out of 479 reviews
Rating 2 - Terrible. 9 out of 479 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great Hotel very convenient location rooftop bar wasn’t open on a Sunday bizarre & a big disappointment.
Stayed 1 night in Mar 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
Like it was quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Stayed 1 night in Mar 2025

10/10 Excellent

keir f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leisa

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Stayed 1 night in Feb 2025

10/10 Excellent

Yamini

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large rooms! Close to everything in Newcastle cbd Stunning building
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

HYEONGSEOB

Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish

Always enjoy this hotel Great stylish rooms Good value and good location close to best restaurants
Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable bed. Easy acess to public transport and late check out.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing Stay at Crystalbrook Kingsley

I previously had a great experience at Crystalbrook Kingsley during a business trip, so I was looking forward to my stay this time. Unfortunately, it didn’t live up to expectations. The room configuration was a bit unusual but manageable. However, the bed was not comfortable, which made for a restless nights. I was also surprised to find that there were no robes or slippers in the room. After requesting them, only one set was provided. Another frustration was the lack of a bottle opener in the mini bar. I called to request one, but it took over an hour to arrive. By that point, I had already gone up to the rooftop bar to ask the bartender for help. Overall, a disappointing experience compared to my previous visit. I expected better attention to detail, especially for a hotel of this standard.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Siu H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing Bar experience .

The hotel itself was perfect in terms of location and cleanliness. However we where extremely disappointed with the service we received in the bar. We had arranged to meet fellow residents there for for drinks at 9.30 pm and were informed by a very rude host that we needed to book in advance - the bar was half empty. It took time to convince her to let us stand at the bar and was asked by two other staff members if the host had allowed us to stand there.? Eventually we did get a seat and ordered a drink. But we felt unwelcome in the bar of the hotel we were residents in which tainted out stay . Terrible policy there should be seats at bar for walk ins or at the very least this policy should be explained at check in .
Stayed 2 nights in Feb 2025

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Wasn't that impressed. Rooftop bar was not opened as it was a long weekend. The pushbikes were out of service. Ordered a piccolo and received a milky coffee.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvin

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the staff at check in were excellent and secondly the room was lovely. The decor is stunning both in the foyer and the room. Everything was beautiful. Check out the next day was quick and easy. It was our first visit to Newcastle and will definately be back to stay for longer to be able to try the different styes of restaurants close to the hotel and take the walks around the parks. Can't wait
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

10/10 Excellent

Markus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great clean motel. Great sites close by easy transport options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jan 2025