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Crystalbrook Kingsley

4.5 star property
4.5-star luxury hotel near Newcastle Civic Theater

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Lobby
Reception
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, NEX
    ‪7 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪32 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(71 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

About the neighborhood

Newcastle

Heart of Newcastle.With a stay at this Newcastle City Centre hotel, you'll be within half a mile (1 km) of Newcastle Civic Theater and 2 miles (3 km) of Newcastle Beach. Newcastle Ocean Baths and Merewether Beach are also within 2 miles (3 km).

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 miles
  • Newcastle City Hall - 1 min walk - 0.1 miles
  • Newcastle Museum - 2 min walk - 0.1 miles
  • NEX - 7 min walk - 0.4 miles
  • Newcastle Beach - 17 min walk - 0.9 miles

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪Light Years - ‬3 min walk
  • ‪Darks Espresso Bar - ‬3 min walk
  • ‪Rascal - ‬1 min walk
  • ‪Jordan's Bakery Cafe - ‬5 min walk
  • ‪Clarendon Hotel - ‬2 min walk

About this property

Crystalbrook Kingsley

4.5-star luxury hotel near Newcastle Civic Theater
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
Newcastle West
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
$95 nightly
The price is $105
Jun 21 - Jun 22
Total with taxes and fees
Holiday Inn Express Newcastle by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Raised toilet seat (18 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

How close is Crystalbrook Kingsley to the airport?

Crystalbrook Kingsley is 16.6 mi (31-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Kingsley?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Kingsley on May 31, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Kingsley have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Kingsley.

How close is Crystalbrook Kingsley to the beach?

This hotel is 1 mi (7-min drive) from Newcastle Beach and 1.5 mi (4-min drive) from Nobbys Head Beach. Don't forget your sunscreen!

Does Crystalbrook Kingsley offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Kingsley, but cooked-to-order breakfast is offered for a fee of AUD 39 for adults and AUD 20 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Crystalbrook Kingsley?

No, there is no casino at this hotel.

What time is check-in at Crystalbrook Kingsley?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crystalbrook Kingsley?

Free parking is not available at this hotel. Valet parking is available for AUD 50 per day.

Does Crystalbrook Kingsley have a pool?

Crystalbrook Kingsley does not have a pool.

Does Crystalbrook Kingsley have a restaurant?

Yes, there is a restaurant on site.

Does Crystalbrook Kingsley have a spa?

There are no spa services available at this hotel.

How close is Crystalbrook Kingsley to downtown Newcastle?

Crystalbrook Kingsley is 0.4 mi away from Newcastle.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 632 reviews
Rating 8 - Good. 140 out of 632 reviews
Rating 6 - Okay. 45 out of 632 reviews
Rating 4 - Poor. 19 out of 632 reviews
Rating 2 - Terrible. 12 out of 632 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful room, always immaculate and well equipped
Stayed 1 night in Jan 2026

10/10 Excellent

Scott Douglas

Stayed 1 night in Feb 2026

2/10 Terrible

MICHELLE

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have been over charged on my credit card sent multiple emails about this and no one responds
Stayed 1 night in Jan 2026

8/10 Good

David, Salt Lake City

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

8/10 Good

Libby

Liked: Staff & service, amenities
The comfiest bed ever but a terrible noise in our room all night. Explained to staff on departure and said they would get maintenance to look at it. Surely we werent the first people to hear it .
Stayed 1 night in Feb 2026

10/10 Excellent

Debbie, Ashbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room; excellent bed and slept well. Facilities on site are good. Nearby park is convenient for a pleasant walk. Only suggestion is when they replace the towels please buy the bath sheets.
Stayed 1 night in Feb 2026

8/10 Good

Nazrina

Liked: Cleanliness, staff & service, amenities
Nice modern hotel with comfortable rooms and a good breakfast buffet. I did find a hair in the mushrooms at breakfast. Staff was apologetic, but I was a little surprised no small goodwill gesture (like a comped coffee) was offered. Overall, a pleasant stay with a minor service miss
Stayed 1 night in Feb 2026

10/10 Excellent

Shalendra

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Five star all the way. Keep up the awesome work Crystalbrook!
Stayed 4 nights in Oct 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Dorota, Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most comfortable mattress on the planet!
Stayed 2 nights in Jan 2026

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, and friendly staff.
Stayed 3 nights in Jan 2026

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Nice new modern hotel with great bar on the top floor
Stayed 1 night in Jan 2026

10/10 Excellent

ROBERT

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely spot to stay. Ideally located. Luxurious & very well staffed. Very happy.
Stayed 4 nights in Jan 2026

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Room was not clean and iPad needed to order food or do anything was flat. Reception staff were very helpful trying to assist but didn’t seem empowered to do anything to compensate.
Stayed 1 night in Dec 2025

6/10 Okay

Rhoyd

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and comfortable. The refrigerator worked properly. (BIG issue for me. Most other stays, its luke warm). The staff were friendly. The location is good, close to everything. BUT Breakfast... Only one guest ate Breakfast, the other stayed in bed. The hotel charged us for 2 eating breakfast 3 mornings in a row. $117 overcharged. And unwilling to refund. For this reason, won't go back. Will stay at Ridges only 300 metres away next tim
Stayed 3 nights in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great staff. Bed nice and comfy. Room service was very quick and tasty food
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness
This hotel exceeded my expectations in terms of layout, style, comfortably and the hotel scent. It was completely let down by a few staff interactions. Between housekeeping, being extremely poor for our room Refresh, towels being taken not replaced, Calling the front desk asking for these to be replaced and then being questioned why we needed more towel towels opposed to just saying yes. Asking questions of the Front Desk and no one knowing answers that were pretty simple things. Any requests for things to be delivered to the room took multiple follow ups.
Stayed 2 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy, the staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra Patricia

Stayed 3 nights in Dec 2025

10/10 Excellent

Narelle Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was perfect. It’s a beautiful place. I’d recommend it to anybody. Great location central super.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025