"There was a nice breakfast spread but not enough seating. The beds were comfortable, but we were on the first floor and noise from the nearby pantry ... " More
City center stay
Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Macy's. 5th Avenue and The High Line Park are also within half a mile (1 km).
Renovated in 2024
This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a terrace are also provided.
Apr 2, 2024 by General Manager
Dear Deborah, Thank you for staying with us and for reviewing your time at our hotel. We're glad that you enjoyed the breakfast offerings and found the beds comfortable during your stay. However, we apologize for any inconvenience caused by noise from nearby areas, and we appreciate your insights regarding the breakfast area seating. Your feedback is valuable to us as we continuously strive to improve our guests' experiences. Should you choose to stay with us again, we'll do our best to ensure a more fulfilling visit for you. Warmest Regards,Ahmed LatifGeneral Manager
Mar 26, 2024 by General Manager
Dear Kathleen Marie, Thank you for reviewing your stay. It is delightful to know that your overall experience was pleasant. We are pleased that our optimal location worked well for your visit. Please accept our apologies for the inconvenience caused by the running toilet and the out-of-service elevator. We hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest!Warmest Regards,Ahmed LatifGeneral Manager
Mar 21, 2024 by General Manager
Dear Julie, Thank you for choosing to stay with us and leaving a positive rating. We're delighted to hear that you had a great experience at Holiday Inn Express New York City - Chelsea. We look forward to welcoming you back on your next visit!Warmest Regards,Ahmed LatifGeneral Manager
Aug 29, 2023 by General Manager
Dear Julie, Thank you for the excellent review of your stay at Holiday Inn Express New York City - Chelsea. We appreciate you mentioning our convenient location and excellent breakfast. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Warmest Regards,Ahmed LatifGeneral Manager
Sep 10, 2023 by General Manager
Dear Eliezer, We appreciate your gracious rating about your stay at Holiday Inn Express New York City - Chelsea. It means a lot for us to learn that we met your expectations. Thank you for being our guest, and we look forward to a future visit.Warmest Regards,Ahmed LatifGeneral Manager
Aug 10, 2023 by General Manager
Dear Jeff, We appreciate your wonderful review of your stay with us at Holiday Inn Express New York City - Chelsea and for letting us know our location and service met all your expectations. Your inspiring words have encouraged our entire team as they continue to provide elevated services to our guests. It was a pleasure having you as our guest, and we look forward to welcoming you back whenever your travels bring you to our area. Warmest Regards,Ahmed LatifGeneral Manager
Jun 2, 2023 by General Manager
Dear Robin, Thank you for your recent stay at Holiday Inn Express New York City - Chelsea and posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations and that our location was perfect for your needs! We enjoyed having you as our guest, and we hope to see you again on your next visit to New York City. Warmest Regards,Ahmed LatifGeneral Manager
Jan 14, 2023 by Richard Berry
Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!
Aug 27, 2022 by General Manager
Dear Joan, Thank you for being our guest and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved our breakfast. We hope that your great experience will bring you back to enjoy more of what we offer. Thank you again for choosing the Holiday Inn Express New York City - Chelsea.Warmest Regards,Laurie MiskoGeneral Manager.
Jun 2, 2022 by Front Desk
Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Express - New York City Chelsea, an IHG Hotel. Parking is available for a fee. A complete renovation of Holiday Inn Express - New York City Chelsea, an IHG Hotel was completed in March 2024. This New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.