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"Did a 2 night stay on our weekend getaway to NOLA. The hotel and staff were great. Rooms were cleaned, amenities were plenty. Only issue is with the p ... " More

By a verified traveler on Tue 22 May 2018

Hotel Description

4-star hotel near Canal Street, connected to a shopping center

Central New Orleans getaway

A stay at this French Quarter hotel places you steps from Audubon Insectarium and a 5-minute walk from Canal Street. Audubon Aquarium of the Americas and Bourbon Street are also within half a mile (1 km).

Business services

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Comfy beds, WiFi

The 437 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and flat-screen TVs with digital channels.

Traditional Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119 per night

Traditional Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

River View Presidential, 2 Bedroom Suite, Whirlpool

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin New Orleans Canal Place ratings based on 77 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin New Orleans Canal Place

Everyone (43) Business (1) Family (3)
2 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Jerry

Thank you so much for taking the time to share. We take great pride in our service levels and will be sure to share your feedback with our team. We look forward to hosting your next visit to our city.

5 out of 5
Views of the river. Friendly staff. Very clean rooms. Close to everything you want to do.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Jerry

thank you so much for sharing. We are delighted to hear you enjoyed your time with us and look forward to hosting you again soon.

3 out of 5
great location. Great view of city/Quarter/river.

Posted by , from mississippi on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jerry

Thank you for your feedback. We appreciate it.

5 out of 5
Beautiful hotel, located close enough to Bourbon Street & far enough from Bourbon Street.

Posted by , from Texas on Mar 16, 2019

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Comment from Hotel Management

Mar 29, 2019 by Jerry

Dear Valued Guest, We appreciate your staying with us and sharing your feedback. We look forward to hosting your next visit to our city. Sincerely, Westin New Orleans Canal Place

4 out of 5

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 2, 2019 by Jerry

Thank you for sharing. We appreciate your visit and can't wait to host your next visit to our city!

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 2, 2019 by Jerry

Thank you so much for your visit. We appreciate your visit and feedback. We look forward to hosting you again in the future!

1 out of 5
They over booked and did not tell me I didn’t have a room until I got there that night. Would have saved time & money if they just would have called to let me know there screw ups.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 29, 2019 by Jerry

Thank you for your visit and also for taking the time to share. I am sorry to hear about the deficiencies experienced. My team and I have reviewed your feedback and will utilize it to ensure we improve. Sincerely, Westin New Orleans

1 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 24, 2019 by Katie

Thank you for staying at the Westin Nola!

2 out of 5
HOTEL ALLOWED DOGS Dogs on the 18th floor were barking all the time. Even after midnight. The beds were old and uncomfortable. Room was in poor condition. Staff neglected to refresh the bath towels on the second day. NOT what I expected for a Westin.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 2, 2019 by Jerry

Thank you for your visit and also for taking the time to share. I am sorry to hear about the deficiencies experienced. My team and I have reviewed your feedback and will utilize it to ensure we improve. Sincerely, Westin New Orleans

5 out of 5
The hotel was very clean and festive looking. In an excellent location. Loved staying there.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 2, 2019 by Jerry

Dear Valued Guest, We appreciate your staying with us and sharing your feedback. We look forward to hosting your next visit to our city. Sincerely, Westin New Orleans Canal Place

About the The Westin New Orleans Canal Place

Location 100 Rue Iberville, New Orleans, LA 70130

Renovations + Closures

The property will be renovating from 01 June 2019 to 09 November 2019 (completion date subject to change). The following areas are affected:

  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24309 square feet (2258 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly The Westin New Orleans Canal Place. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.

  • 437 guestrooms or units
  • 29 levels
  • 24309 sq ft of conference space
  • 2258 sq m of conference space
  • Dining venue
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25 km / 15.6 mi)
  • Train station: New Orleans Union Passenger Terminal (2.3 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin New Orleans Canal Place offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Orleans Westin
  • New Orleans Westin Canal
  • New Orleans Westin Canal Place
  • Westin Canal New Orleans
  • Westin Canal Place
  • Westin Canal Place Hotel
  • Westin Canal Place Hotel New Orleans
  • Westin Canal Place New Orleans
  • Westin New Orleans Canal
  • Westin New Orleans Canal Place
  • Westin Hotel New Orleans
  • Westin New Orleans Canal Place Hotel New Orleans
  • Westin New Orleans Canal Place Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.