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"The view was great! The sheets were dirty upon arrival. " More

By a verified traveler on Thu 16 Jul 2020

Hotel Description

4-star Art Deco hotel near Myrtle Beach Boardwalk

Heart of Myrtle Beach

Within 2 miles (3 km) of this well-placed hotel, you'll find Myrtle Beach Boardwalk and SkyWheel Myrtle Beach. Ripley's Aquarium and Broadway at the Beach are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 400 guestrooms also offer pillowtop beds and flat-screen TVs. Refrigerators, room service, and premium bedding are also available.

Sheraton Myrtle Beach ratings based on 18 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Myrtle Beach

Everyone (10) Business (1) Couples (2) Family (1)
5 out of 5
The view was great! The sheets were dirty upon arrival.

Posted by on Jul 16, 2020

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Comment from Hotel Management

Jul 16, 2020 by Sheraton Staff

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The room I booked was not available, I was over charged. There was not a kitchen fridge not even a bath tub

Posted by , from Fayetteville on Jun 7, 2020

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Comment from Hotel Management

Jun 9, 2020 by Sheraton Staff

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
Didn't like having to pay for parking at the hotels garage. No warning about this farce.

Posted by , from Florence, SC on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Sheraton Staff

Thank you for staying with us. We appreciate your feedback.

1 out of 5
Checkin was horrible. The staff, including management were no helpful at all.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 16, 2019 by Sheraton Staff

We're sorry to hear you were unhappy with your stay. We'll work hard to fix the issues experienced.

4 out of 5
The property was nice and clean however, the woman the checked me in was not friendly and I watched her roll her eyes at another customer who clearly had a language barrier when the customer turned her back. It was not a good first impression.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Sheraton Staff

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The rooms are OK and fairly clean, but the AC did not work well at all. We had to request a fan and that didn't do enough to keep us cool. We had a horrible night's sleep in a hot and muggy room, with scratchy, starchy sheets. I mentioned the AC issue upon checkout and the front desk clerk seemed neither surprised nor concerned. The pool is pathetic. It's an indoor pool that's about 3.5 feet deep. Even my kids commented that it was "disappointing." Also, every vending machine was sold out of cold beverages. It was just lackluster all around. I certainly won't be back.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 9, 2019 by Sheraton Staff

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Couldnt get housekeeping or guest services to answer the phone. I had to call the main switchboard to get assistance😕 walked onto the 12th floor and all you could smell coming from the big vent was pot. Price charged was not the same as what i was quoted. Hairs in the bathtub and robe. Paid extra for an oceanview room... Only its only got an oceanview during the day. At night when we were actually in the room it was all full of condensation so you couldnt see out. Not a bad hotel but certainly not worth the price!

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 8, 2019 by Sheraton Staff

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Pleasant experience, treated very well, reasonable

Enjoyed the trip throughout. People really take care of tourists helping in every way possible

Posted by on Aug 26, 2017

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1 out of 5

Dirty rooms

I booked a room for 3 and received a room with one King size bed, seriously? If they were going to give me a room with a king size bed for 3 people they should show that the room I booked was not available. When entering the bathroom to shower after a long day of travel there was a bloody bath mat hanging on the tub side, mortified and disgusting!!

Posted by on Jul 17, 2017

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5 out of 5

Clean, nice, friendly.

Pros: See above.
Cons: Their communication with Travelocity regarding free airport shuttle service for regular guests that are not airport employees.
Location: Nice restaurants, swim shops, beach.
The staff was attentive and ready to please. and they did.

Posted by , from OH on May 24, 2017

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Property Features

Sheraton Myrtle Beach offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 300000 square feet (27871 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Sheraton Myrtle Beach. For a fee, parking is available. This Art Deco Myrtle Beach hotel is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 12 levels
  • 300000 sq ft of conference space
  • 27871 sq m of conference space
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Myrtle Beach, SC Airport (MYR) (7.4 km / 4.6 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Myrtle Beach offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Vidalias - This restaurant serves breakfast, lunch, and dinner.

M-Bar - This cocktail bar serves light fare only.

Coffee and Cream - This coffee shop serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13.00 and USD 22.00 for adults, USD 8.00 and USD 12.00 for children (approximately)
  • Self parking fee: USD 8 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Convention
  • Sheraton Myrtle Beach Convention Center
  • Sheraton Myrtle Beach Convention Center Hotel
  • Sheraton Convention Center Hotel
  • Sheraton Convention Center
  • Myrtle Beach Sheraton
  • Sheraton Myrtle Beach Hotel Myrtle Beach
  • Sheraton Myrtle Beach Hotel
  • Sheraton Myrtle Beach Myrtle Beach
  • Sheraton Myrtle Beach Hotel Myrtle Beach
  • Sheraton Myrtle Beach Convention Center Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.