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The Benjamin Royal Sonesta New York

4.5-star property
125 E 50th St, New York, NY 1-855-201-7819
3.9 out of 5
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See all 19 travelocity Reviews

"The location and staff were great! " More

By a verified traveler on Wed 20 Dec 2023

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Hotel Description

Boutique hotel near 5th Avenue

City center stay

Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Grand Central Terminal. Rockefeller Center and Radio City Music Hall are also within half a mile (1 km).

24-hour fitness, terrace

A 24-hour gym, valet parking, and concierge services are featured at this hotel. Traveling on business? Take advantage of the express check-out and WiFi in public areas. A terrace, a snack bar/deli, and dry cleaning are also on offer.

Standard Room, 1 Queen Bed (Guestroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$236* Per night/room Apr 28 - Apr 29

Deluxe Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite Queen Bed Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Benjamin Royal Sonesta New York ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Benjamin Royal Sonesta New York

Everyone (9) Couples (2) Family (7)
2 out of 5
Noises and cleanliness of hotel.

Posted by , from rosemead on Mar 30, 2024

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Comment from Hotel Management

Mar 31, 2024 by Customer Service

We regret to hear that your stay wasn't up to expectations. We strive to provide an environment of peace and cleanliness to all our guests. Rest assured, your feedback is appreciated as it assists in our ongoing effort to improve our services. We hope to have another opportunity to offer an enhanced experience in the future.

5 out of 5
The location and staff were great!

Posted by on Dec 20, 2023

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Comment from Hotel Management

Dec 21, 2023 by Customer Service

Ryan, we are thrilled to know that you enjoyed your stay with us at The Benjamin Royal Sonesta New York along with the prime location. Our dedicated team members are our prize assets and we're glad they could make your stay even more remarkable. Thank you for choosing our hotel and we eagerly await your next visit.

4 out of 5

Posted by on Nov 26, 2023

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Comment from Hotel Management

Nov 28, 2023 by Customer Service

Michelle, thank you for choosing The Benjamin Royal Sonesta New York. While you didn't leave specific comments, we're glad that you had a satisfactory stay. If there's anything we could do to make your next visit a five-star experience, feel free to let us know. We can't wait to welcome you back.

1 out of 5
This was an awful experience. On top of it this is a transparant scam in which you get upcharged 42 per night for "resort fee" meaning wifi, cleaning credit and snacks credit. The snacks were displayed all around the lobby like a bodega and you can feast on such items like packets of 4 gummy bears. This place is an absolute disgrace and people count on Travelocity and other aggregators to filter out the bad apples. Will not be using Travelocity or this hotel again.

Posted by on Nov 19, 2023

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Comment from Hotel Management

Nov 20, 2023 by Customer Service

Daan, we regret to read about your disappointment in regards to the resort fee and the snack selection. These value-added amenities are intended to increase guest comfort, and it seems they did not meet your expectations. We appreciate your candid feedback as it helps us better our offerings. Please know, we work in adherence to the policies mentioned by leading travel platforms. Your decision to reconsider your choice of booking channel and hotel saddens us, nevertheless, we hope to make amends in the future.

1 out of 5

Posted by on Nov 10, 2023

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Comment from Hotel Management

Nov 30, 2023 by Customer Service

Thank you for sharing your feedback, Erin.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

5 out of 5

Posted by on Sep 23, 2023

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Comment from Hotel Management

Sep 25, 2023 by Customer Service

Linda, thank you for choosing The Benjamin Royal Sonesta New York and taking the time to provide a rating. We feel gratified that your perfect rating tells us you had a wonderful experience and we're looking forward to welcoming you back in the future. Safe travels!

4 out of 5

Posted by on Jul 29, 2023

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Comment from Hotel Management

Jul 31, 2023 by Customer Service

Thank you for the 4-star rating!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at The Benjamin Royal Sonesta New York. Thank you again for sharing!

5 out of 5

Posted by on Jun 15, 2023

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Comment from Hotel Management

Jul 6, 2023 by Customer Service

Thank you for the fantastic rating, Vimalka!We strive to make all of our guests feel welcome and relaxed during their time at The Benjamin Royal Sonesta New York! We can't wait to see you again soon.

5 out of 5
Lovely rooms, location, staff.

Posted by on May 24, 2023

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Comment from Hotel Management

May 25, 2023 by Customer Service

Thank you for taking the time to leave this wonderful review, Camilla!We're thrilled to know you enjoyed your stay at The Benjamin Royal Sonesta New York so much! We strive for excellence so we're pleased to hear you appreciated not only our prime location and great rooms, but also our friendly staff! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!

4 out of 5

Posted by , from Dunmore on Apr 24, 2023

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Comment from Hotel Management

May 15, 2023 by Customer Service

Thanks for the 4/5 rating, Robin!We're thrilled you enjoyed your time at The Benjamin Royal Sonesta New York so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

About the The Benjamin Royal Sonesta New York

Location 125 E 50th St, New York, NY 10022

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Full-service spa

The following facilities are closed on Sunday and Saturday:

  • Full-service spa

Property Features

There's a snack bar/deli on site. Public spaces have WiFi for a fee. There are 9 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Benjamin Royal Sonesta New York. For a fee, parking is available. This New York hotel is smoke free.

  • 209 guestrooms or units
  • 28 levels
  • Built in 1927
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Kitchenette
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.3 km / 0.8 mi)
  • Metro station: 51 St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Benjamin Royal Sonesta New York offers 209 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay movies. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room kitchenette
  • Deep soaking tub
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 44.75 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • Laundry facilities
  • Phone calls
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 65 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 250 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Benjamin Hotel
  • Benjamin Hotel New York
  • Benjamin New York
  • Benjamin Hotel New York City
  • Benjamin New York City
  • The Benjamin Hotel New York City
  • The Benjamin
  • The Benjamin Royal Sonesta New York Hotel
  • The Benjamin Royal Sonesta New York New York
  • The Benjamin Royal Sonesta New York Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.