See all properties

Cadillac Hotel & Beach Club, Autograph Collection

4.0 star property
4-star beachfront hotel near Miami Beach Golf Club

Choose dates to view prices

Photo gallery for Cadillac Hotel & Beach Club, Autograph Collection

On the beach, beach cabanas, sun loungers, beach umbrellas
Property video
Beach/ocean view
Room, 2 Queen Beds, Oceanfront | Beach/ocean view
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
3925 Collins Ave, Miami Beach, FL, 33140
  • Place, Miami Beach Beaches
    ‪1 min walk‬
  • Place, 41st Street
    ‪6 min walk‬
  • Place, Fontainebleau
    ‪9 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Oceanfront

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Oceanfront

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View

7.8 out of 10
Good
(15 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View (Hearing Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Balcony)

Suite, 1 Bedroom (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Balcony)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Oceanfront

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront

55-inch flat-screen TV with satellite channels, TV, pay movies

Premium Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Oceanfront

7.2 out of 10
Good
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Accessible, Tub)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers

The St. Regis Bal Harbour Resort

Bal Harbour
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 398 reviews
$1,149 nightly
The price is $1,275
Jan 7 - Jan 8, 2026
Total with taxes and fees
The St. Regis Bal Harbour Resort

About the neighborhood

Miami Beach

Beachside getaway.With a stay at this Mid Beach hotel, you'll be within half a mile (1 km) of Fontainebleau and 2 miles (3 km) of Indian Beach Park. Mount Sinai Medical Center and Miami Beach Convention Center are also within 2 miles (3 km).

What's nearby

  • Miami Beach Beaches - 1 min walk - 0.0 miles
  • 41st Street - 6 min walk - 0.4 miles
  • Fontainebleau - 9 min walk - 0.5 miles
  • Miami Beach Boardwalk - 14 min walk - 0.8 miles
  • Miami Beach Convention Center - 4 min drive - 1.5 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 12 min drive
  • Miami Intl. Airport (MIA) - 16 min drive

Restaurants

  • ‪Soho Beach House - ‬6 min walk
  • ‪Bon Bouquet Cafe - ‬2 min walk
  • ‪The Tavern - ‬1 min walk
  • ‪Cecconi's Miami - ‬6 min walk
  • ‪PIOLA MIAMI BEACH - ‬1 min walk

About this property

Cadillac Hotel & Beach Club, Autograph Collection

4-star beachfront hotel near Miami Beach Golf Club
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Cadillac Hotel & Beach Club, Autograph Collection, and enjoy amenities like a 24-hour fitness center and a hot tub.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a garden and a terrace. Parking is available for a fee.

This 4-star Miami Beach hotel is smoke free.

  • 357 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1940
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Cadillac Hotel & Beach Club, Autograph Collection offers 357 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

On the beach, beach cabanas, sun loungers, beach towels
Nautilus Sonesta Miami Beach
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.1 out of 5, Very Good, 1,116 reviews
$248 nightly
The price is $283
Dec 18 - Dec 19
Total with taxes and fees
Nautilus Sonesta Miami Beach

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 300 and a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 48.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25.00 to 39.00 per person
  • Valet parking fee: USD 49.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay plus USD 300 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Miami Beach
Courtyard Marriott Oceanfront Hotel Miami Beach
Courtyard Miami Beach Oceanfront
Courtyard Oceanfront Marriott Miami Beach
Courtyard Oceanfront Miami Beach
Marriott Miami Beach Courtyard
Marriott Oceanfront Miami Beach
Miami Beach Courtyard
Miami Beach Courtyard Oceanfront
Miami Beach Marriott Courtyard
Courtyard Cadillac Miami Beach Oceanfront Hotel
Courtyard Cadillac Oceanfront Hotel
Courtyard Cadillac Oceanfront
Cadillac Hotel Beach Club Autograph Collection Miami Beach
Cadillac Hotel Beach Club Autograph Collection
Cadillac Beach Club Autograph Collection Miami Beach
Cadillac Beach Club Autograph Collection
Cadillac Hotel & Beach Club, Autograph Collection Hotel
Cadillac Hotel & Beach Club, Autograph Collection Miami Beach

Frequently asked questions

How close is Cadillac Hotel & Beach Club, Autograph Collection to the airport?

Cadillac Hotel & Beach Club, Autograph Collection is 9.2 mi (16-min drive) away from the Miami, FL (MPB-Public Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Cadillac Hotel & Beach Club, Autograph Collection?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Cadillac Hotel & Beach Club, Autograph Collection on Dec 18, 2025 start from $219.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cadillac Hotel & Beach Club, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at Cadillac Hotel & Beach Club, Autograph Collection.

How close is Cadillac Hotel & Beach Club, Autograph Collection to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cadillac Hotel & Beach Club, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at Cadillac Hotel & Beach Club, Autograph Collection, but continental breakfast is offered for a fee of between USD 25.00 and 39.00 per person. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Cadillac Hotel & Beach Club, Autograph Collection?

No, there is no casino at this hotel, but Magic City Casino (15-min drive) and Gulfstream Park Racing and Casino (25-min drive) are nearby.

What time is check-in at Cadillac Hotel & Beach Club, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Cadillac Hotel & Beach Club, Autograph Collection?

Free parking is not available at this hotel. Valet parking is available for USD 49.00 per night.

Does Cadillac Hotel & Beach Club, Autograph Collection have a pool?

Cadillac Hotel & Beach Club, Autograph Collection features 2 outdoor pools. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Cadillac Hotel & Beach Club, Autograph Collection have a restaurant?

Yes, there is a restaurant on site.

Does Cadillac Hotel & Beach Club, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is Cadillac Hotel & Beach Club, Autograph Collection to downtown Miami Beach?

Cadillac Hotel & Beach Club, Autograph Collection is 1.5 mi away from Miami Beach.

Cadillac Hotel & Beach Club, Autograph Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Maricela, MAULVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2025

8/10 Good

David

Stayed 3 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The place was very nice, recently stayed there, and the rooms were neat, the rooms were a bit smaller than expected, but it was nice. The location was great, and access to the 2 pools, beach club and beach was fantastic, that alone was a big selling point for me. The place was a bit dated compared to other hotels, but I didn't mind that so much, the staff was very attentive made up for it. I would recommend the place to someone seeking a more quiet experience.
Stayed 3 nights in Sep 2025

6/10 Okay

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This may bother some people but not others but there is a very loud buzzing sound (like a loud air conditioner) going non stop. You can hear it everywhere outside on the property and even on the beach.. pretty much down a few hotels each way. Wasn’t exactly peaceful in my opinion but again, might not bother some people. The hotel is nice and the staff are friendly but nothing I was overly wowed with. We stayed a week and had a few issues (all which were resolved quickly and pleasantly) but it totalled a lot by the end of the trip. Our AC went out, our safe wouldn’t open, the iron stopped working, the buzzing, the ice machine was broken on our floor, the wifi kept cutting out and the tv’s casting function didn’t work. Overall, it was okay but not worth the price.
Stayed 7 nights in Sep 2025

10/10 Excellent

Gizelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cadillac hotel was just fantastic! Wonderful service, easy check in and out service. Very beautiful hotel, they have a wonderful, relaxing pool area to enjoy with your family, then off to the side near the cabana is 21+ pool area where they also provide massage services. They also had a fine dining restaurant in side of the hotel as well where they have the best food, breakfast, lunch & dinner. My experience at the Cadillac hotel was wonderful. 10/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Esthevenson

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable! Loved the pools and the beach area. All staff was very courteous. Definitely would return!
Stayed 5 nights in Sep 2025

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Edc
Stayed 2 nights in Sep 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel needs a deep clean but overall it was excellent. Jeffrey at the beach was very helpful and made sure our beach experience was great. The outdoor pool areas were family friendly. The food was amazing too.
Stayed 2 nights in Sep 2025

8/10 Good

Kelsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Germaine

Traveled with family
Liked: Cleanliness, staff & service
Tons of hidden fees, overpriced food (cookies are $8 EACH), pool and beach access closes early.
Stayed 3 nights in Sep 2025

6/10 Okay

Jasmine

Disliked: Cleanliness, staff & service
I recently stayed at this hotel and, unfortunately, my experience was far from what I expected. Upon arrival, I was told that my room wouldn’t be ready until 5:00 pm, even though check-in was at 4:00 pm. While I appreciated the refund of resort fees for the inconvenience, that was just the beginning of my frustrations. I had paid extra for a premium, upgraded oceanfront balcony room, but when I arrived, I was placed on the lowest floor with a view blocked by bushes and palm trees. The view barely allowed me to see the ocean. When I requested a room change, I was told that nothing else was available for the night, but they promised I would be moved the next day. I never received a call to confirm the room change, and when I followed up at 4:00 pm, I was told to leave my number for a call back. That call never came, so I had to follow up myself, only to be told that no room change was possible. At this point, I contacted Expedia to request a refund for the upgraded charge, as I didn’t receive what I paid for. After they contacted the hotel, I was invited to view two available rooms. However, I was just told 30 minutes prior that there were no available rooms. When I saw the alternative room options, I was honestly disgusted by the state of the rooms—especially given that I was checking out the next morning at 6:30 pm, I chose to just keep quiet and get through the night. Additionally, the beach towels were stained and had holes in them, and overall, the hotel needs a lot of imp
Stayed 2 nights in Sep 2025

10/10 Excellent

Dariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience! We will be definitely coming back.
Stayed 3 nights in Sep 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

Gave me view of trash dumpsters and trees blocking views no really ocean front view. Tv lags and glitches. Ok not so good stay
Stayed 1 night in Sep 2025

4/10 Poor

Lincy Verghese

Disliked: Staff & service, amenities, property conditions & facilities
The people who take care of the luggages near the entrance are friendly and courteous. Some of the reception people were also very kind. The room was supposed to be 100% ocenview but the room that we had was fill of palm trees view with about 25% of the ocean view. The AC went off and on making the room either too cold or too hot. The television didn’t work getting stuck in between the movies. Above allthis autograph collection hotel was not upto the expections. Will never come again.
Stayed 1 night in Sep 2025

4/10 Poor

Allison, Newmarket

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We booked an ocean view king which had an obstructed/partial view and was right next to a maintenance driveway which was loud all night and all day. It was also FREEZING in our room - even if we turned off the AC system entirely there was a large vent in the sealing blowing freezing air on us. I had to open the door to the loud driveway overnight so we would stop shivering which then made the vent drip water all over the floor. They did credit us the resort fee when we let the front desk know this in checkout - however this was the worst room I’ve ever stayed in due to these factors. Otherwise it was clean and updated.
Stayed 1 night in Sep 2025

10/10 Excellent

saray

great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Anaqhelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent stay! The amenities are amazing. The staff was really nice. For awareness, the rooms that aren’t suites don’t have mini fridges for food storage but it can be provided on request at no additional cost. Also the rooms don’t have microwaves. Despite those small details, the stay was incredible and the resort fee is worth the amenities provided.
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the beach, excellent view to the beach, and friendly staff.
Stayed 1 night in Sep 2025

4/10 Poor

Miranda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is beautiful. The staff is friendly. The rooms are clean. My room stayed extremely cold. The AC was broken. They did send help but the fix was temporary and the AC ran on 63 degrees the entire stay. We froze. Guest services allowed me to call numerous times with no answer. The hotel food is mid. There are resort fees on the food and beverages on each bill in addition to the daily resort fee charged at check in.
Stayed 4 nights in Sep 2025

4/10 Poor

Taylor Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, limit places to eat. Undisclosed prices while booking hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Samuel

No working ice machine on our floor.
Stayed 3 nights in Sep 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to hotel to check in at 9pm my room was not able according to them plumbing problem. I had no choice and cancel my stay and stay at a different hotel. Front desk very unprofessional they seem not to care. My vacations did cost me a lot more money.
Stayed 6 nights in Aug 2025